We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Central Location, friendly staff. Large room but Restaurant lets it down.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Ibis Styles Melbourne, The Victoria Hotel
Ranked #87 of 159 Hotels in Melbourne
Geelong, Australia
Level Contributor
90 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Central Location, friendly staff. Large room but Restaurant lets it down.”
Reviewed 17 July 2014

We got a great deal online which included a buffet breakfast and on arriving we discovered we also had a $20 voucher and a bottle of wine for dinner. Nice surprise. We were told in the booking details renovations were going on so no surprises there. Renovations didn't affect us at all. Friendly staff in hotel at all times, very big room, fabulous bed and wonderfully roomy ,effective shower. There is a safe in the room,a large TV and good heating. We were disappointed that Foxtel was advertised and yet it is only sports channels. There is no DVD so if you want to watch a movie, hope there's a good one on TV. There is also no toaster so you need to eat out for breakfast. No room service. Car parking is limited but we had no problem ($16) and the young man did a wonderful job under a lot of pressure at check out time. Fantastic location for central Melbourne, so many things to do and see close by, no need for the car at all. I was worried about noise but had no problem with outside noise, only inside noise from noisy young girls in the corridor during the night. The bedhead is on the corridor wall, a huge mistake, no buffering at all from the noise.
The Restaurant was the biggest disappointment. It does the Hotel no favours. Staff speak very little English, and seem very confused at times. We could not get a non alcoholic replacement for the wine, not even a coffee each. We are not drinkers. Food was poor standard, I'm glad we didn't pay full price. It is a Thai restaurant trying to accommodate all tastes but fails miserably. Maybe if we had ordered Thai the food might have been better but going by the fried rice in one of our orders I'd say, probably not. Hint. Don't sit near the stairs, it is the entrance to the men's toilet we found out as we ate our meal and heard flushes!
Buffet breakfast had everything you could want or expect in a buffet breakfast but again trying to please everyone and no really doing anything well. Coffee is a auto machine, not too bad but when you have tea you get the hot water from there and coffee drips into your tea.

  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank sojourn57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager215, Administration at Ibis Styles Melbourne, The Victoria Hotel, responded to this review, 24 July 2014
Dear valued guest,

Thank you for sharing your experience at The Victoria Hotel. We do appreciate all your feedback, good or bad. These will be shared to our team who shall look into the things that you brought up.

Thank you too for the good rating that you gave us and welcoming you back will be our great pleasure.

Sincerely,
ibis Styles Melbourne, The Victoria Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

2,137 reviews from our community

Traveller rating
    405
    995
    485
    134
    118
See reviews for
418
685
296
302
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (360)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Perth, Australia
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 13 July 2014

This was my 2nd stay at this hotel and was not my 1st choice for this current trip as the hotel I wanted to stay at was full.The Victoria is very well situated but that is about it's only redeeming feature. The rooms are tiny and although the hotel claims they have been recently renovated they did not look any different to 3 years ago. The bar was being renovated (not advertised at booking) and the basement replacement was a disgrace. I could not even get any ice from them when I went down there and asked for some.It seemed to me that the staff were there to supply as little service as possible. I will definitely not stay there again.

Room Tip: stay in another hotel.
See more room tips
  • Stayed June 2014, travelled solo
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank malcolm d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager215, Administration at Ibis Styles Melbourne, The Victoria Hotel, responded to this review, 17 July 2014
Dear valued guest,

Thank you for staying at The Victoria Hotel. We are sorry that you were not satisfied with your experience with us. At ibis Styles, we strive to provide excellent service to our guests and so your feedback, good or bad, is very important to us. The issues you raised will be brought to the attention of the concerned departments to rectify or prevent from happening again.

On a lighter note, we are glad to inform you that The Vic's Bar is now back to its original location at the heart of the hotel. The mezzanine too is on it's final works.

Thank you once again and we will be glad to welcome you back and hopefully be happy the next time you come and visit us.

Sincerely,
ibis Styles Melbourne, The Victoria Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Melbourne hotels

Burnie, Australia
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 July 2014

We enjoyed our stay at this hotel. It was quite a trek from the lift to our room. The room was nice, the staff were pleasant. The cleaners were the friendliest of all.Buffet breakfast was delicious. My son loved his first stay in a hotel. A great location, close to shops, restaurants, transport & entertainment.Currently under construction, should be great once complete.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Alicia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager215, Adminstration at Ibis Styles Melbourne, The Victoria Hotel, responded to this review, 9 July 2014
Dear valued guest,

Thank you for staying at The Victoria Hotel and for giving us a great rating & feedback. We are pleased to receive comments such as yours. It makes the team feel proud and strive to do more at our best.

We hope to welcome you back soon.

Sincerely,
ibis Styles Melbourne, The Victoria Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Geelong, Australia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 8 July 2014

We, party of four, arrived before our room was ready, we stored our bags in the locker room ie a huge locker $5 for 6 hours use. Came back at 2, put our bags in, went to our show. After show walked to china town for dinner , de greaves lane for lunch the next day.
Room was spacious, kids loved the pool & spa.

  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bella11636
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager215, Administration at Ibis Styles Melbourne, The Victoria Hotel, responded to this review, 9 July 2014
Dear valued guest,

Thank you for choosing to stay at The Victoria Hotel and for the good rating that you gave us. We appreciate you sharing your experience with us and it's nice to know that you and the kids were happy.

We will be delighted to see your whole family to come back and enjoy once more.

Sincerely,
ibis Styles Melbourne, The Victoria Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Albury, Australia
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 7 July 2014

Great customer service and spacious, renovated, clean, beautiful rooms. I wanted 3 rooms close to one another and they gave us 3 rooms next to one another. Car parking is a great price. Always my first chose.

Room Tip: Every room i have stayed in is great. From the Queen and King single to the Queen room.
See more room tips
  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steph_Jade_92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager215, Administration at Ibis Styles Melbourne, The Victoria Hotel, responded to this review, 9 July 2014
Dear valued guest,

It is wonderful to know that your made The Victoria Hotel your favorite place to stay in. Thank you for such lovely comments.

We shall look forward to welcoming you back soon.

Sincerely,
ibis Styles Melbourne, The Victoria Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cairns, Australia
Level Contributor
191 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 206 helpful votes
Reviewed 6 July 2014

This hotel is being rebadged as an Ibis Styles property and it is as you would expect under the Ibis banner. I stayed for two nights In a twin with my son and the property has everything you could want. The bed was fine, the room was quiet and dark, it was spotlessly clean, the towels were a bit small but adequate, the staff were fine and the breakfast was good. I could see nothing to complain about. It is an older hotel and there are signs of that age, but it is clean, comfortable and one of the best value properties in the Melbourne CBD. The bathroom was very small, but again it was adequate.

And the location is terrific. We were visiting to see a show at Her Majesty's theatre and it's about a 5 or 6 minute walk from there. Chinatown is 2 minutes away. Bennett's Lane Jazz club is about 10 minutes walk. There are endless restaurants, clubs and shopping an easy stroll away. You're pretty much in the middle of everything.

It's not an upmarket hotel, but it is better than the budget price they charge and represents excellent value for money.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank markjackson100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager215, Administration at Ibis Styles Melbourne, The Victoria Hotel, responded to this review, 9 July 2014
Dear valued guest,

Thank you for staying at The Victoria Hotel. We are glad that you had a wonderful stay and we do appreciate you for sharing your experience with us.

We hope to see you come back and explore the results of the renovations that are taking place at the moment.

Sincerely,
ibis Styles Melbourne, The Victoria Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Melbourne hotels
Central Business District
Mercure Welcome Melbourne
Mercure Welcome Melbourne
#104 of 159 in Melbourne
3.5 of 5 bubbles 4,145 reviews
Central Business District
ibis Melbourne Hotel and Apartments
Show Prices
Show Prices
Show Prices
Central Business District
Hotel Ibis Melbourne Little Bourke Street
Central Business District
Pegasus Apart'Hotel
Pegasus Apart'Hotel
#36 of 159 in Melbourne
4.5 of 5 bubbles 2,693 reviews
Central Business District
Ibis Budget Melbourne CBD
Ibis Budget Melbourne CBD
#112 of 159 in Melbourne
3.5 of 5 bubbles 1,134 reviews
Show Prices
Show Prices
Show Prices

Been to Ibis Styles Melbourne, The Victoria Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ibis Styles Melbourne, The Victoria Hotel

Property: Ibis Styles Melbourne, The Victoria Hotel
Address: 215 Little Collins St, Melbourne, Victoria 3000, Australia
Phone Number:
Region: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #87 of 159 Hotels in Melbourne
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Ibis Styles Melbourne, The Victoria Hotel 3.5*
Number of rooms: 370
Official Description (provided by the hotel):
Located in the heart of the Melbourne CBD, ibis Styles Melbourne, The Victoria Hotel is perfect for all of your corporate and leisure travel needs. The hotel offers easy access to all the sights and sounds of this thriving metropolis and is close to the many eateries and cafés that Melbourne has become famous for. Our historic landmark hotel combines the grandeur of the late 1880's and contemporary comfort. The hotel is situated next to the Melbourne Town Hall and within easy walking distance to many of the city's famous attractions, including the Princess Theatre, Bourke Street Shopping Mall, The Emporium, the National Gallery of Victoria, the Arts Centre Melbourne and Federation Square. Access to nearby trams and trains means you will be able to get to locations like the MCG and the Botanical Gardens in no time. Unsure how to get to somewhere? Our friendly hotel team can assist you with the best way of getting around town. The next time you are looking for hotel deals in Melbourne, come and experience the convenience and comfort of ibis Styles Melbourne, The Victoria Hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Booking.com, ACCOR, Ebookers, TripOnline SA, Traveltool, S.L.U., Cancelon, Evoline ltd, getaroom.com, Hotel.de and HotelQuickly so you can book your Ibis Styles Melbourne, The Victoria Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing