We stayed at Crown Towers for 4 nights and I was impressed by the quality of materials used when fitting out the inside of this hotel. It will last forever ! and congratulations to the team of architects/planners who were in charge. It goes with the saying : do something properly in the beginning and it will be less expensive in the long run. We had a large bedroom facing west towards the Yarra River and although not towards the centre city side, the view was fine. The place is spotlessly clean and my congratulations to the manager who is in charge of the servicing team. They certainly are doing a fantastic job in keeping the place look brand new. Our room had two queen beds and 3 comfortable chairs and a lovely large desk. It also had a walk-in wardrobe and an amazing bathroom. My daughter could lie in the bath and watch tv. The only negative I can comment on is that it took a while for the bath to fill, as if the water pressure was low. We had no problem with the water pressure in the shower. The towels and lined were of a high quality and as white as can be. We loved the bathroom accessories, good quality hair dryer and the chocolates at night and the complimentary newspaper.
Minor things that could be improved on: quality of ironing board and iron.
Since there is no free wifi could you kindly supply menus of the restaurants close to Crown. Of course free wifi would be greatly appreciated. We thought that the actual Crown Towers shop was very disappointing and it does not reflect what the hotel is all about.
Area for improvement: We thought that some of the reception staff command of English was not as good as it should be and some were not very friendly and forthcoming in providing information about the place and the locality of services on offer. I know it is a very large establishment and maybe one cannot expect boutique style service, but if that could be added it could up the establishment to a 6 star venue. It cost $35 per day to park in the car park directly beneath Crown Towers, but you can park for about $11 per day in the car park behind Crown Metropol off Clarendon Street.
- Official Description (provided by the hotel):
- Beautifully located on the southern bank of the Yarra River in Melbourne, Crown Towers sets the benchmark for luxury hotels in Australia. Lavishly appointed and offering an impeccable standard of customer service and attention to detail, Crown Towers is a hotel that truly understands the meaning of opulence. ... more less
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- Also Known As:
- Crown Towers Hotel Melbourne
- Crown Hotel Melbourne