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“Best Hotel in Melbourne CBD”

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Grand Hotel Melbourne - MGallery Collection
Ranked #63 of 158 Hotels in Melbourne
Certificate of Excellence
Melbourne, Australia
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Best Hotel in Melbourne CBD”
5 of 5 bubbles Reviewed 9 September 2013

Big rooms, comfortable bed, great bathroom. I would have to say one of the best hotels I have stayed at in Melbourne CBD. Close to everything. We had a room with a balcony overlooking Spencer Street. Amazing building better than The Windsor! Will be going back.

Room Tip: When booking request a room with a balcony.
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  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank eweaver1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,642 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (259)
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English first
Hobart, Australia
Level Contributor
75 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed 9 September 2013

We stayed here for a couple of nights because we had a dinner to attend at Crown Casino. The location was perfect for that and the price was good in relation to the prices being charged by most of the other hotels we usually stay at. The room was average and a very long walk from the lifts. Some rooms were being refurbished and the doors were just left open with rubbish lying around which looked pretty awful. Bed was comfortable, bathroom was tiny with the toilet in it. Also quiet noisy as we overlooked Southern Cross Station despite the windows being double glazed. You couldn't close the curtains properly because the hooks were broken. The drink prices were also very expensive, check in on arrival not very friendly at all. As part of the Accor group expected it to be much better. Very disappointed.

Room Tip: Hope for an upgrade apparently
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LA143
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 5 September 2013

We really enjoyed our stay here recently - an quick walk from the train and tram at the door made exploring easy. The atmosphere and history of the building added to our enjoyment. We were upgraded to a 2 bedroom apartment so had oodles of room. Very cosy, comfortable and quiet. Breakfast was good too. Our check in though was perfunctory and lacking any friendliness.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank evelyngirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bendigo, Australia
Level Contributor
69 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed 1 September 2013

Stayed in the Grand Hotel Melbourne on Friday night and after reading some reviews didn't expect a great deal but were pleasantly surprised. Very large and spacious room with everything you need for a stay away from home. We are used to having comforts of home and even though we didn't use the kitchenette or spend a great deal of time in the large living area, it was good to have. Loved the king size bed, something that makes a big difference to our stays.
the building itself is old and historic, not really up our alley, but with the additions of sound proofed windows and a few other creature comforts, it made our stay extra special.
Had a grande breakfast which in itself was a bit rich but with an Advantage plus card, 2 for 1 made it well worth the spend.
We would definitely stay here again. No complaints this end.
Oh except, only one lift which was a bit clunky, but there was stairs and we were on holidays so the wait wasn't that bad.

Room Tip: We booked two rooms, for us and another couple. Stole the bigger room but theirs looked good too. Ha...
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KevHC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hotel Melbourne - MGallery Collection

Property: Grand Hotel Melbourne - MGallery Collection
Address: 33 Spencer St., Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#36 Business Hotel in Melbourne
#38 Romantic Hotel in Melbourne
#49 Family Hotel in Melbourne
#59 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Grand Hotel Melbourne - MGallery Collection 4.5*
Number of rooms: 95
Official Description (provided by the hotel):
Centrally located adjacent to Southern Cross station and close to Melbourne Convention Centre, Melbourne city shopping, theatres, galleries and museums, The Grand Hotel Melbourne - a member of the MGallery collection is one of the most treasured heritage buildings in Victoria. Offering modern five star comfort, it exudes Victorian grandeur, with ornate detailing harking back to the 1800s. Grand Hotel Melbourne provides deluxe Melbourne accommodation, with 95 spacious studio's, one bedroom and two bedroom apartments, a heated indoor pool, spa, gym, library and hidden garden. ... more   less 
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Also Known As:
Grand Hotel Melbourne
Sofitel Melbourne

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