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“A good hotel in melb cbd”

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Rendezvous Hotel Melbourne
Ranked #65 of 158 Hotels in Melbourne
Certificate of Excellence
Level Contributor
26 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“A good hotel in melb cbd”
4 of 5 bubbles Reviewed 8 August 2013

Stayed here for a work trip. A nice hotel with comfortable clean rooms.Good location in cbd near Flinders st station. Service at front desk was friendly and efficient. I would stay here again and recommend this hotel.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AliD78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niall B, Manager at Rendezvous Hotel Melbourne, responded to this review, 12 August 2013
Dear AliD78,

First of all let me thank you for taking the time to review your recent stay at the Rendezvous Grand Hotel Melbourne. All of the staff appreciates your great comments regarding our hotel, staff and location. We rely on all of our customer’s feedback to help us maintain and improve our customer’s experiences at the hotel.

I am especially pleased to know that you will recommend our hotel and the entire team look forward to welcoming you back the Rendezvous Grand Hotel Melbourne in the near future.

Kind regards

Niall Blundell
Assistant General Manager
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4,428 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (566)
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Wagga Wagga, Australia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 8 August 2013

This hotel is quite a find. It is in a beautifully restored building in a great CBD location, and the service we received was excellent. The room itself was not large but was well appointed and extremely comfortable. The en-suite was lovely. The amazing Buffet breakfast each morning was as good as we've experienced anywhere . We would certainly stay here again.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
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Review collected in partnership with this hotel

Helpful?
2 Thank Ratter42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexander B, General Manager at Rendezvous Hotel Melbourne, responded to this review, 12 August 2013
Dear Ratter42,

I would like to pass on my thanks for taking the time to write your review.

We very much appreciate your kind comments. I will be sure to pass on your comments to the kitchen team regarding breakfast as I know it’s an area they have been working hard on improving.

We hope we can welcome you back again soon for your next visit.

Kind Regards

Alexander Billing
General Manager
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Hobart, Australia
Level Contributor
78 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 bubbles Reviewed 6 August 2013

I stayed at the Rendezvous Grand for two nights on business. The Hotel is very centrally located and much of what Melbourne has on offer in the CBD is in easy walking distance. The Hotel has a lot of history which is evident in the tasteful refurbishment and items of display in the entrance area. The room I was allocated was small but adequate. Fittings and fixtures were showing their age and there is the usual amount of noise that you would associate with a Hotel in this location. What took me by surprise was the lack of service to make-up your room after the first night's stay. This may have been an oversight for my room alone, but after a full day's work, it was very off-putting to say the least to find nothing had changed since I left the room earlier that morning. In summary, a tastefully decorated, older hotel with small rooms and a hit/miss level of room service.

Room Tip: Confirm with reception that your room will be made-up after each night's stay.
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  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Prado123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexander B, General Manager at Rendezvous Hotel Melbourne, responded to this review, 7 August 2013
Dear Prado123,

We thank you for taking the time to provide us your feedback.

It was very disappointing to hear of the issues you experienced with your room servicing. Our housekeeping services are an area we take particular pride in at the hotel. Our rooms are serviced each and every day so it is troubling to hear this was not the case. The Executive Housekeeper has been made aware of this issue and shall be sharing your feedback with the team. If you were able to provide any further feedback to the hotel we would very much like to investigate how this has occurred.

We can assure you we take all guest feedback seriously and will ensure your feedback is shared with the team. We hope we can have you back soon to show you where feedback such as yours is used to better our services.

Kind Regards

Alexander Billing
General Manager
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Sydney, New South Wales, Australia
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 5 August 2013

The hotel itself is really well situated. Great location to get to South Bank and very close to good lane way eateries.
The rooms are small. Very small. Half of the place is renovated and half is not. We got the side that was not. We were on the 8th floor so pretty quiet but the thing that really disappointed us was the bed. They claimed it was a Queen. Could not remotely be called such. It was much more akin to a double. Which I suppose it had to be given the minute size of the room.

Room Tip: Ask for a renovated room.
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  • Stayed June 2013, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Emily R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexander B, General Manager at Rendezvous Hotel Melbourne, responded to this review, 7 August 2013
Dear Emily R,

Many thanks for taking to time to review the hotel. We value all guest feedback as it assists us in identifying areas where we can improve our service and facilities.

I am glad to hear to found the location of the property convenient for your visit. In regards to the size of the room we agree that some configurations of our rooms are smaller than others. With a 100 year old heritage listed building we have a large number of variations with our room’s layouts. We have attempted to maximise the rooms layouts to ensure the most comfortable stay possible whilst providing the array of amenities our guest require. For your next stay please feel free to contact us direct to ensure we can allocate a room more suitable for your needs.

We hope to welcome you back to the hotel soon.

Kind Regards
Alexander Billing
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Victoria, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 5 August 2013

This would be our fourth stay at Rendezvous in Melbourne and the rooms are great and the staff are fantastic. Being so close to the Casino and all the restaurants and cafe's in the city and a short walk to the Docklands. I highly recommend the Rendezvous for any length of stay!

Room Tip: Pay a little extra and stay in the beautiful "Heritage Rooms"
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Shaun M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexander B, General Manager at Rendezvous Hotel Melbourne, responded to this review, 7 August 2013
Dear Shaun M,

Many thanks for your wonderful review of the hotel. The team and I really appreciate hearing from regular guests such as yourself as we understand the time it takes to send in your feedback.

It is great to hear this was your fourth stay with us and particularly that you enjoyed our new Heritage rooms. We are very proud of the rooms and it is always nice to hear when guest appreciate the upgrades done.

We look forward to hopefully welcoming you back for your 5th visit soon!


Kind Regards

Alexander Billing
General Manager
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Sydney, New South Wales, Australia
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 5 August 2013

Our stay at the rendezvous Hotel was very enjoyable. The rooms were lovely and the staff were always friendly and more than willing to help you with anything you needed. The hotel itself was historically beautiful and the views were exceptional. I would highly recommend this Hotel to friends and family. They made our stay memorable.

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Therese R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jag K, Director of Sales at Rendezvous Hotel Melbourne, responded to this review, 8 August 2013
Dear Therese R

Greetings to you and we thank you for staying with us and we are delighted that you enjoyed the stay. Thank you for sharing your experience and your comments are great encouragements to our friendly staff. We look forward to welcoming you, your friends and family to Rendezvous Grand Hotel Melbourne in the near future.

Once again thank you and kind regards.

Jag Kaggoda
Director of Sales and Marketing
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Hastings, Australia
2 reviews
5 of 5 bubbles Reviewed 5 August 2013

This was my second time at the Rendezvous and easily would stay a third. High levels of customer service and city knowledge, great affordable prices for a high quality hotel. The buffet breakfast was included in my price, yummy, large array to choose from and nice setting. Our room was spacious enough for two, all amenities and linen etc clean and well presented. Great ambiance. HIGHLY RECOMMEND.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Alicen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexander B, General Manager at Rendezvous Hotel Melbourne, responded to this review, 7 August 2013
Dear Alicen H,

It was wonderful to hear that you enjoyed your last stay with us. It was particularly pleasing to hear you enjoyed breakfast as the kitchen team are constantly working to update these selections.

We look forward to welcoming you back to the hotel soon. Feel free to contact us direct to get the best rates for your next visit.

Kind Regards

Alexander Billing
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Rendezvous Hotel Melbourne

Property: Rendezvous Hotel Melbourne
Address: 328 Flinders St, Melbourne, Victoria 3000, Australia
Phone Number:
Region: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#44 Business Hotel in Melbourne
#48 Romantic Hotel in Melbourne
#53 Family Hotel in Melbourne
#60 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Rendezvous Hotel Melbourne 4.5*
Number of rooms: 340
Official Description (provided by the hotel):
One of Australia's finest historic hotels. Built in 1912, this meticulously restored hotel retains the elegant style of the early 1900s while providing you with all the convenience of 21st century technology and amenities ... more   less 
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Also Known As:
Melbourne Rendezvous Hotel

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