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“Rendevous great value” 5 of 5 bubbles
Review of Rendezvous Hotel Melbourne

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Rendezvous Hotel Melbourne
Ranked #64 of 158 Hotels in Melbourne
Certificate of Excellence
Surfers Paradise, Australia
2 reviews
“Rendevous great value”
5 of 5 bubbles Reviewed 12 August 2013

My recent 4 night stay at the rendezvous was excellent..The staff were friendly and the service good..It was great to be in such a well appointed Hotel, made better by the old world feel of the heritage listed building...It has some interesting history if you take the time to look at the pictures scattered around the foyer...Great value too at the price so I'll certainly book next time.

  • Stayed August 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Chris J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent B, Front Office Manager at Rendezvous Hotel Melbourne, responded to this review, 15 August 2013
Dear Chris J,
Thank you for taking the time to write your response, we very much appreciate your review of the hotel. It was especially pleasing to hear your positive feedback on the team and also how you enjoyed the heritage character of our wonderful old building. As we celebrate 100 years since the building was opened as the clubhouse of Commercial Travellers Association of Victoria we look at more and more ways to enhance the character of this beautiful heritage listed building.
We hope we can have you back to the hotel soon, please feel free to contact the team directly for the best rates for your next stay.
Kind Regards,
Vincent Bellerose
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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4,298 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (558)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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English first
Melbourne
Level Contributor
85 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 12 August 2013

We have stayed in many hotels in Melbourne but chose the Rendezvous Grand for it's location opposite Flinders Street Station. We booked a heritage suite and found the room to have excellent style and ambience. With high ceilings, large leadlight windows and newly renovated bathroom the room was terrific. The heritage entry, wonderful colonnade atrium, wide staircase and other heritage features gave the hotel a real sense of place. the staff were very attentive, friendly and eager to help. Breakfast was included in the package and served in the basement café. The décor was good and the food fresh and well presented. We did not have any noise issues.

The location is outstanding and provides easy access to the city, trains, trams, taxi rank out the front or just walk to the nearby locations. No more than 5 mins walk to the Bourke Street Mall, 5 to 8 mins to the Casino and 10-15 min walk to the MCG.

Excellent value for money, I would highly recommend this hotel and will definitely stay again on my next trip.

Room Tip: Heritage suites are large with high ornate ceilings and are centrally located so train and traffic n...
See more room tips
  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank MelbourneArchitect
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexander B, General Manager at Rendezvous Hotel Melbourne, responded to this review, 14 August 2013
Dear MelbourneArchitect,

I would like to thank you for your review. It is always pleasing to hear when people enjoy the heritage character of our wonderful old building. As we celebrate 100 years since the building was opened as the clubhouse of Commercial Travellers Association of Victoria we look at more and more ways to enhance the character of this beautiful heritage listed building. We are working to ensure it continues to an important part of Victoria’s travel industry as it has for the past 100 years.

We look forward to welcoming you back to the Rendezvous Grand Hotel Melbourne in the near future.

Warm Regards

Alexander Billing
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Australia
1 review
3 of 5 bubbles Reviewed 12 August 2013

Very small, clean rooms. Standard room would have been very difficult if more than 1 person. Wireless internet free for up to 3 hours, but painfully slow - and then needs to be bought. Good location, friendly staff.

  • Stayed August 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Choppered
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexander B, General Manager at Rendezvous Hotel Melbourne, responded to this review, 14 August 2013
Dear Nick 1912,

I would like to thank you for posting your review on Tripadvisor. We welcome all guest feedback as it assist us in isolating areas of need within the hotels services and facilities.

Though it was pleasing to read that you found the staff friendly and the location convenient, it was disappointing hear of the room and internet did not met your needs. It is always an issue when guest expectations are not met and we aim where possible to address any concerns. With regards to the room sizes we do all we can to ensure the spaces we have are functional and house all possible guest amenities. With a 100 year old heritage listed building we have a large number of variations in layout and we hope if we can have you back we can accommodate you in a more suitable room type.

With the hotel value promise we offer unlimited complimentary limited speed internet (capped at 512kb). We apologise that on this occasion the speed of the free service did not meet your requirements. We attempt to keep the costs of the higher speed internet at the lowest possible price to ensure guest with requirements for this service are not adversely affected. We also have our Business Benefits Package that includes breakfast, high speed internet access with a complimentary daily newspaper and drink in the Travellers Bar for only $24.50. We have found this a very popular selection with guests requiring our high speed services.

We hope we can accommodate you again at the hotel in the near future. Please feel free to contact the team directly on 03 9250 1888 to organise the most suitable room type at the best price.

Warm Regards

Alexander Billing
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 12 August 2013

The the money I paid I did not expect to look out my tiny window and be looking straight at a concrete wall. My room was tiny to say the least. I will not be staying at this hotel again. Very disappointed.

Room Tip: I only have this one room to compare and it was tiny and very dull
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  • Stayed August 2013, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank Marnie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexander B, General Manager at Rendezvous Hotel Melbourne, responded to this review, 14 August 2013
Dear Marnie G,

I was very sorry to hear that you were disappointed by your recent stay at the hotel. Our aim is to ensure every guest has an enjoyable and relaxing stay, so it is always troubling to hear when we have fallen short of our guests expectations.

In regards to your comments above I appreciate that many of our rooms are internally or side facing, resulting in no view. To ensure we can allocate guests to the most suitable rooms we have recently introduced a new room type that has a guaranteed view from level 5 and above. As for the size of the rooms we have worked hard during the latest refurbishment to ensure the rooms are fitted out to ensure the most possible space and functionality for our guests. With a 100 year old heritage building we do have a number of variations in our room and try were possible to accommodate guests in rooms that meet their requirements.

I apologise again that the room size and view on this occasion did not meet your expectations. We hope we can welcome you back soon so we can allocate you a more suitable room to ensure you enjoy a proper Rendezvous Grand Hotel experience.

Kind Regards

Alexander Billing
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, South Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 12 August 2013

We always stay at the Rendezvous when in Melbourne. You can't beat if for location, the rooms are contemporary, clean and well appointed with very comfortable beds that come in handy after a full day shopping!
The staff are all fabulous, very welcoming, helpful and friendly.
Love it!

  • Stayed August 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank sash72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew E, Guest Relations Manager at Rendezvous Hotel Melbourne, responded to this review, 14 August 2013
Dear sash72,

We’re really glad to hear that you enjoyed your most recent stay with us, and always appreciate the time regular guests take to provide a review on their experience.

Our staff pride themselves on the service that they provide so we’ll ensure that each one receives your feedback.

We look forward to welcoming you on your next stay.

Kind regards,
Andrew Edwards
Guest Services Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 12 August 2013

I spent 2 nights at this historic place. All staff had been very attentive and helpful. My room was nicely decorated and clean.
The hotel is very good located in the heart of Melbourne CBD.
Will come back for sure!

  • Stayed August 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank JS609966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jag K, Manager at Rendezvous Hotel Melbourne, responded to this review, 14 August 2013
Dear JS609966

Greetings to you and we thank you for staying with us and we are delighted that you enjoyed the stay. Thank you for sharing your stay experience and your comments are great encouragements to our friendly staff. We look forward to welcome you back.

Kind regards
Jag Kaggoda
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
1 review
5 of 5 bubbles Reviewed 12 August 2013

Great location for the Rendezvous Hotel and we thoroughly enjoyed our 2 nights there. Room was clean and very well presented, we were positioned at the end of a corridor and found it very quiet. So close to DeGrieves laneway where there is fabulous food, there's a Coles around the corner for essentials and so close to the train.

  • Stayed August 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Justine D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niall B, Manager at Rendezvous Hotel Melbourne, responded to this review, 15 August 2013
Dear Justine D,

Thank you for your recent review of the Rendezvous Grand Hotel Melbourne. I am delighted to read that you had the most enjoyable stay with us. We love to hear that our guests have enjoyed their stay and used our unique location to explore this great city.

Your kind words have been passed onto the team and we look forward to welcoming you back to the Rendezvous Grand Hotel Melbourne in the near future.

Kind regards

Niall Blundell
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Rendezvous Hotel Melbourne

Property: Rendezvous Hotel Melbourne
Address: 328 Flinders St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#44 Business Hotel in Melbourne
#48 Romantic Hotel in Melbourne
#53 Family Hotel in Melbourne
#60 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Rendezvous Hotel Melbourne 4.5*
Number of rooms: 340
Official Description (provided by the hotel):
One of Australia's finest historic hotels. Built in 1912, this meticulously restored hotel retains the elegant style of the early 1900s while providing you with all the convenience of 21st century technology and amenities ... more   less 
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Also Known As:
Melbourne Rendezvous Hotel

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