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2,672
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All reviews great location travel lodge eureka tower south bank arts centre yarra river flinders street station room was clean crown casino restaurants and bars within walking distance good size would stay again minute walk public transport great place to stay free wifi
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Reviewed 8 February 2016

Over the last 5 years, I I have stayed in this hotel when I an in Melbourne. The location is great. However, the room floors were not vacuumed not clean. Upon check out, wifi was cut out and the staff would not give temporary access to the lobby wifi for 45 minutes while I waited for the bus. Not a big deal, but, I will never stay in this hotel again.

  • Stayed: February 2016, travelled on business
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Review collected in partnership with this hotel
Thank Z8760WEthomasf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cameron R, Manager at Travelodge Hotel Melbourne Southbank, responded to this reviewResponded 19 April 2016

Dear Z8760Wethomasf,

We appreciate the time you have taken to provide us with your comments. I have addressed your concerns with the housekeeping department to improve our overall guest experience.

We are constantly working with our internet provider to improve value for our guests and are glad that you were able to take advantage of the complimentary 100mb of internet available throughout the Hotel. We also provide computers for guest’s use that are free in the reception area.

If you would like to discuss this in more detail, please do not hesitate to contact me directly at the hotel.

Kind regards,

Cameron Richardson | Duty Manager
Travelodge Southbank

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 February 2016

This is nice for a standard hotel, but for the price I would expect a few more nice touches. The room is very basic- no movies on offer. No mini bar in the room- not even a biscuit to go with your tea - we even had to ration our teabags. Bathroom floor was pretty dirty. No room service but you could get delivery from one Italian restaurant. This would suit a group of friends or a business trip- not really what I was after for a weekend away with my husband. However, the location is great.

  • Stayed: February 2016, travelled as a couple
    • Value
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Review collected in partnership with this hotel
Thank E3168DN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cameron R, Manager at Travelodge Hotel Melbourne Southbank, responded to this reviewResponded 19 April 2016

Dear E3168DN,

Firstly, I would like to thank you for taking the time to post a review about the Travelodge Southbank. We’re so glad to hear that you enjoyed your stay!

We truly appreciate your feedback about the hotel and will ensure that your kind words and feedback are passed onto our team.

Thank you again for sharing the experience of your stay with us and we hope to see you again next time.

Kind regards,

Cameron Richardson | Duty Manager
Travelodge Southbank

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 February 2016

From the very friendly check in to check out, Travelodge Southbank Melbourne was a great place for us to stay. A reasonable price given the location. Drinks are bought at reception, rather than having a stocked mini-fridge. Clean, comfortable rooms and extremely friendly staff who give real personal service (they even remember your name!)
A great experience - thank you.

  • Stayed: February 2016, travelled with family
    • Value
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Review collected in partnership with this hotel
Thank Popejon64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cameron R, Manager at Travelodge Hotel Melbourne Southbank, responded to this reviewResponded 19 April 2016

Dear Popejon64,

Firstly, I would like to thank you for taking the time to post a review about the Travelodge Southbank. We’re so glad to hear that you enjoyed your stay!

We truly appreciate your feedback about the hotel and will ensure that your kind words and feedback are passed onto our team.

Thank you again for sharing the experience of your stay with us and we hope to see you again next time.

Kind regards,

Cameron Richardson | Duty Manager
Travelodge Southbank

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 February 2016

Room ok, kitchenette convenient.
Bathroom needs attention. Poorly ventilated and dirty grout.Smelly.
Could hear voices through adjoining door.
Would not recommend this hotel except for price and position.

  • Stayed: February 2016, travelled with family
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Review collected in partnership with this hotel
Thank lyndally2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cameron R, Manager at Travelodge Hotel Melbourne Southbank, responded to this reviewResponded 19 April 2016

Dear Lyndally2016,

Thank you for your feedback regarding your recent stay at Travelodge Southbank.

Reception is available 24 hours a day so that if any issues arise we can resolve them promptly.

If you would like to discuss this in more detail, please do not hesitate to contact me directly at the hotel.

Kind Regards,

Cameron Richardson | Duty Manager
Travelodge Southbank

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 February 2016

Great staff, great location, great services for a greet price. Clean and comfortable and close to city centre bars and restaurants and transport. Staff very friendly and attentive. I would highly recommend it for weekend break.

  • Stayed: February 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 392judithl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cameron R, Manager at Travelodge Hotel Melbourne Southbank, responded to this reviewResponded 19 April 2016

Dear 392judithl,

Firstly, I would like to thank you for taking the time to post a review about the Travelodge Southbank. We’re so glad to hear that you enjoyed your stay!

We truly appreciate your feedback about the hotel and will ensure that your kind words and feedback are passed onto our team.

Thank you again for sharing the experience of your stay with us and we hope to see you again next time.

Kind regards,

Cameron Richardson | Duty Manager
Travelodge Southbank

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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