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“Outstanding service”
Review of Quest Flemington

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Quest Flemington
Ranked #55 of 159 Hotels in Melbourne
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Outstanding service”
Reviewed 28 June 2014

Can't fault the level of customer service shown by all staff. Every query has been handled with such professionalism and promptness. Have even come back to washed dishes and folded clothes - a real nice surprise after a busy day! Disabled room really comfortable and suited for wheelchair access. Free WiFi a real bonus. Great range of restaurants within walking distance of apartment (recommend Pacinos). Place is pet friendly though no fences between each apartment so your dogs can disturb neighbours if not watched carefully. Overall would highly recommend.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Luv2TravelEveryplace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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269 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 May 2014

I stay often at the Quest in Flemington and am always impressed with the impeccable service, quality of rooms, and location.The staff are always so accommodating and respond quickly to requests, in particular Alex. Nothing is too much trouble! I have recommended this hotel to many friends. The breakfast packs are great, as is the wifi available in each room. I will continue to use Quest Flemington for my stays in Melbourne. Bjorn

  • Stayed May 2014, travelled on business
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Bjornj72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuestFlemington, Director of Sales at Quest Flemington, responded to this review, 2 June 2014
Hi Bjorn,

I would like to thank you once again for all your support throughout the year and we really appreciate the time taken to submit your feedback over TripAdvisor.

It's our pleasure to host your group every time at Quest Flemington and if need to support your bigger groups with other property as well.

I'm already counting the days for your next visit!

Warmest regards,

Alex Figueira
Business Development Executive
Quest Flemington Serviced Apartments
sales@questflemington.com.au
600 Epsom Road Flemington VIC 3031
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canberra, Australia
Level Contributor
52 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 26 April 2014 via mobile

We chose the Quest Flemington because of its pet-friendly status, but we’d definitely stay here again (sans pup) as it’s a great base for extended stays in Melbourne or if you have a car (parking is convenient and free!)

We had a ground-floor one bedroom apartment looking onto the hotel’s central grassed courtyard. There's no enclosed outside space for the dog but plenty of outdoor areas around the hotel for 'quick walks'.

The apartment was well equipped, modern and spacious with light breakfast supplies provided. We used the washer and dryer in the bathroom without drama, the supplied sachet of washing liquid was a nice touch.

Location wise, we ended not venturing far from the hotel for our whole stay, as there’s a supermarket and main street with local pubs and a range of restaurants only 10 minutes walk away. For your furry friends, there’s also some interesting dog-walking streets across the road in Kensington around the old stockyards and an oval across the road.

Stayed December 2013, travelled as a couple
Helpful?
1 Thank 36views
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuestFlemington, Director of Sales at Quest Flemington, responded to this review, 2 June 2014
Hi there,

We really appreciate the time taken to submit the online review.

At Quest Flemington we know how hard it is to find a pet friendly accommodation in Melbourne and we are proudly one of the few that offer this option for our guests.

It is always such a pleasure to read about guests who enjoy their stays with us and we look forward to welcoming you and your group again soon at Quest Flemington, with or without your furry friend :)

Warmest regards,

Alex Figueira
Business Development Executive
Quest Flemington Serviced Apartments
sales@questflemington.com.au
600 Epsom Road Flemington VIC 3031
Tel: +61 3 9371 2200 Fax: +61 3 9371 2299
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
Reviewed 15 April 2014

We stayed here with 2 young children for my brother's wedding. Nothing was too much trouble - including recommending an excellent hairdresser for me nearby. Would happily stay here again, and recommend to others.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lhenrya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuestFlemington, Director of Sales at Quest Flemington, responded to this review, 21 April 2014
Dear Lhenrya,

We really appreciate the time taken to submit the online review.

We hope the weeding celebration was as good as your experience at Quest Flemington.

It is always such a pleasure to read about guests who enjoy their stays with us and we look forward to welcoming you and your family again soon at Quest Flemington.

Warmest regards,

Alex Figueira
Business Development Executive
Quest Flemington Serviced Apartments
600 Epsom Road Flemington VIC 3031
Tel: +61 3 9371 2200 Fax: +61 3 9371 2299
sales@questflemington.com.au
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 February 2014

After a few bush-fires came a little too close to home (literally) I wanted a few days in a cool space not worrying about fires, heat or getting out safely. The property needed to have air-conditioning, be pet friendly and have access to wi-fi. The Quest Flemington really delivered.

They took into account the fact that my pet greyhound might like to pop outside to pee and then come back in and so put us in a room where there was a little grassy run outside the door. Words cant express how grateful I was when I saw it (and my girl was, too. She met some lovely neighbours that way! lol).

The air-conditioning had been turned on prior to me getting there. It was roasting outside so this was a really appreciated gesture. The room was clean, spacious and had all the amenities I think anyone could expect. PLUS a pasta meal in the fridge for my dinner.

The wi-fi being included in the tariff was wonderful. It allowed me to do some online study without counting mb's.

There is a great emphasis on quiet and much of the materials about the place refer to it. My stay included a Saturday night, and other than one or two voices excitedly heading off someplace that evening, I never was bothered by noise of other guests or housekeeping staff.

There appeared to be a tennis court and pool in the complex. The location is great to shop for your own groceries or get take-away. The staff are really genuine and lovely. I will come back and stay again. No doubt about it.

P.S. The bed was deliciously comfortable.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Toothbud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuestFlemington, Director of Sales at Quest Flemington, responded to this review, 12 February 2014
Dear Toothbud,

We really appreciate the time taken to submit the online review.

At Quest Flemington we know how hard it is to find a pet friendly accommodation in Melbourne and we are proudly one of the few that offer this option for our guests.

It is always such a pleasure to read about guests who enjoy their stays with us and we look forward to welcoming you and your group again soon at Quest Flemington.

Warmest regards,

Alex Figueira
Business Development Executive
Quest Flemington Serviced Apartments
600 Epsom Road Flemington VIC 3031
Tel: +61 3 9371 2200 Fax: +61 3 9371 2299
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warrnambool
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 28 December 2013

I recently stayed at the Quest Flemington with a group of 14 People, the staff were very accomodating and was easy accesses to local pubs, public transport and only metres from flemington race course.

Room Tip: I contacted the Quest directly seening we were travelling in such a big group and they were able to...
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  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Felicity R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuestFlemington, Director of Sales at Quest Flemington, responded to this review, 12 February 2014
Dear Felicity,

We really appreciate the time taken to submit the online review. It is always such a pleasure to read about guests who enjoy their stays with us and we look forward to welcoming you and your group again soon at Quest Flemington.

Warmest regards,

Alex Figueira
Business Development Executive
Quest Flemington Serviced Apartments
600 Epsom Road Flemington VIC 3031
Tel: +61 3 9371 2200 Fax: +61 3 9371 2299
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tocumwal, Australia
1 review
Reviewed 27 December 2013

We stayed for two nights in 2b/room unit with elderly parent and companion pet. From booking to chkout everyone was friendly efficient and welcoming. Appt was spacious, spotless, accessible and very accommodating of all our needs. Great position,secure parking,relaxing and close to transport. All our needs met with very hospitable service. Thankyou for making our Xmas stay a happy one.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rob C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuestFlemington, Director of Sales at Quest Flemington, responded to this review, 12 February 2014
Dear Rob C,

We really appreciate the time taken to submit the online review. It was a pleasure to have you and we look forward to welcoming you back to Quest Flemington in the near future.

In the mean time, if there is anything that we can assist you with please don't hesitate to contact us.

Warmest Regards,

Alex Figueira
Business Development Executive
Quest Flemington Serviced Apartments
600 Epsom Road Flemington VIC 3031
Tel: +61 3 9371 2200 Fax: +61 3 9371 2299
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quest Flemington

Property: Quest Flemington
Address: Corner Epsom & Smithfields Roads, Melbourne, Victoria 3031, Australia
Region: Australia > Victoria > Melbourne
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#35 Family Hotel in Melbourne
#51 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Quest Flemington 4*
Number of rooms: 48
Official Description (provided by the hotel):
Welcome to Quest Flemington Serviced Apartments Quest Flemington's vibrant locale includes Flemington Racecourse - the home of the Melbourne Cup, Royal Melbourne Showgrounds and the world-class Melbourne Zoo. Only minutes from the Melbourne CBD, Quest Flemington is easily accessible by public transport and car and is also in close proximity to freeway access to both Melbourne Airport as well as Melbourne's Western Business Parks.Quest Flemington offers 48 superbly appointed and spacious executive one, two and three bedroom (2 bathrooms) apartments in Flemington, Melbourne. Quest Flemington serviced apartments are fully self contained, featuring separate kitchen, living and dining areas. Each apartment has either a private balcony or courtyard, private laundry facilities, complimentary broadband internet access (cable or WiFi), two flat screen TV's, Foxtel, Skyracing, complimentary breakfast on the go, complimentary parking, providing you with a home away from home.Ideal for short or long term accommodation requirements, Quest Flemington is a modern complex set in tranquil garden surrounds, complete with a BBQ area, swimming pool and tennis court. Quest Flemington is renowned for its personalised service and we will ensure your travelling experience is a stylish and comfortable one. ... more   less 
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Also Known As:
Quest Flemington Melbourne

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