Stayed here for 3 nights booked by travel agent. Hotel is very close to Melbourne Aquarium and Crown Casino. Rooms are tired and in need of an upgrade. It was overpriced for what was offered even taking "Melbourne" into account. Daily housekeeping service of the room was poor at best. Mattress was lumpy and had seen better days - with a mountain in the middle!
The breakfast restaurant was very poor. Seems to be run and operated by Chinese staff with little understanding of the English language. I watched one client ask for a tax invoice, told to wait and then ushered outside the door to her waiting taxi! It was actually hilarious! But the service was poor and the food standard (buffet) very rough.
Will avoid in future and stay elsewhere.
- Official Description (provided by the hotel):
- Contemporary High-rise Hotel situated 200 meters from aquarium & 500 meters from casino, shops & Yarra River Cruises. ... more less
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- Also Known As:
- Clarion Suites Gateway Hotel Melbourne
- Clarion Hotel Melbourne
- Clarion Melbourne
- Melbourne Clarion