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All reviews yarra river crown casino great location a river view room one bedroom suite full kitchen train noise train line flinders st washing machine south bank double glazing the sofa bed small balcony light sleeper room service free tram
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Reviewed 9 September 2018 via mobile

I was looking for something located close to the Crown complex and everything i found was $350-$450 a night! While searching I came across Clarion Suites Gateway, at closer to $200 it was in the perfect location. Nestled right behind Sea life and a short walk to the Crown complex, shopping/food and the promenade we had evertjing we needed at our fingertips! As a bonus on arrival we got a free upgrade to a 1 bedroom suite on a Saturday night!! Only negatives would be, no mini bar, the bathroom looked a little dated and the shower is in the bath and the elevators are pretty slow, but hey I would still recommend we loved it! Oh and the veiws were pretty good for Melbourne too :)

Stayed: September 2018, travelled as a couple
Thank kirsty_jade19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this reviewResponded 12 September 2018

Dear Kirsty

Thank you for choosing Clarion Suites Gateway for your stay in Melbourne, and for sharing your experience in Tripadvisor. We are delighted to read that our rooms and service meet your expectations, as well as the complimentary upgrade we offer to our guest when the next best room type is available.
Thank you also for sharing your valuable and constructive comments, it will allow us to focus on the areas which require immediate improvements. Therefore, we apologise for any inconvenience or disappointment that you experienced on your stay.
May we have the pleasure of welcoming you back on your next visit to our lovely City.

Kind regards

Customer Service Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 September 2018

Stayed here for a single night with a friend after coming to Melbourne for the AFL, was a perfect location and great service once arriving. Close to both the MCG and Etihad as well as the Crown which means you are at arms length from the majority that Melbourne has to offer, and whilst the rooms didn't offer anything particularly special there were simply no obvious faults. Very well priced for what it offers.

  • Stayed: June 2018, travelled with friends
    • Location
    • Rooms
    • Service
Thank Jake M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this reviewResponded 12 September 2018

Dear Jake

It is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. May we have the pleasure of welcoming you back on your next visit to our lovely City.

Kind regards

Customer Service Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 September 2018

Stayed here recently for work and it's a nice clean hotel with good facilities. Not a huge amount of character but does the job nicely. Good location in the heart of Melbourne, very close to the Yarra and Crown.

  • Stayed: September 2018, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Wayne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this reviewResponded 12 September 2018

Dear Wayne

Thank you for choosing Clarion Suites Gateway, It is pleasing to read that you enjoyed our location and facilities.

I do hope that you had an opportunity to visit Southbank’s & Southgate’s renowned entertainment precinct, offerings trendy cafés, international restaurants, nightlife and Crown Casino Entertainment Complex. The free city circle tram is on the street corner and Bourke Street Mall presents the best shopping in Melbourne

We look forward to welcoming you back on your next visit to Melbourne.

Kind Regards
Customer Service Team

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Reviewed 29 August 2018 via mobile

This hotel is recently refurbished with nice big rooms. The rooms are clean and quiet. The bathrooms are nice except the doors to the shower are too small so you have to squeeze in. But that is only a minor thing. The hotel
Is in a great position close to shopping and commercial areas. Great staff, really efficient and helpful.
I would happily go back!

Stayed: August 2018, travelled on business
Thank russell t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this reviewResponded 6 September 2018

Dear Russell,

Thank you for your review, it has indeed been our pleasure to take care of you during your recent stay with us, your patronage is appreciated.

Our location is indeed very convenient, just a few minutes’ walk to various iconic Melbourne’s venues like the MCG, MCEC, the Crown Casino and the shopping prescient. I do hope that you had an opportunity to visit Southbank’s & Southgate’s renowned entertainment precinct, offerings trendy cafés, international restaurants, nightlife and Crown Casino Entertainment Complex.

We look forward to welcoming you back on your next visit to Melbourne.

Kind Regards
Maria Garcia

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Reviewed 25 August 2018 via mobile

We just stayed at the clarion and honestly there was nothing to fault. The rooms were so spacious for city accommodation. The layout was great and the price was very reasonable for the size of the room and location. The reception staff were extremely friendly and efficient. The hotel restaurant was great too as we had dinner and breakfast. Breakfast was $24 per person for a buffet which had a great selection. We enjoyed our stay

Stayed: August 2018, travelled as a couple
Thank asanki f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this reviewResponded 6 September 2018

Dear Asanki,

Thank you for taking the time to review our Hotel, it is always lovely to receive positive feedback. It is pleasing to read that our room met your expectations, we are a family friendly Hotel with spacious rooms to accommodate families of all sizes, as well as small groups of friends.

The team at Clarion Suites Gateway are delighted to hear that you enjoyed your recent stay with us.

We look forward to welcoming you back to Clarion Suites Gateway in the near future.

Kind Regards
Maria Garcia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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