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“Great place to stay :)”
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Southbank Serviced Apartment living area
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Very good
35 reviews
Southbank Serviced Apartment living area
Southbank Serviced Apartment king bedroom
Southbank Serviced Apartment view to city
Southbank Serviced Apartment entry and dining area
Southbank Serviced Apartment  splittable queen bed
Southbank Serviced Apartment  well-equipped kitchen
Southbank Serviced Apartment ensuite
Southbank Serviced Apartment  second bathroom
Southbank Serviced Apartment  laundry facilities
Southbank Serviced Apartment  living area & view towards Docklands
Southbank two-bedroom apartment Floor Plan
Southbank two-bedroom apartment  pool & tennis court
Southbank two-bedroom apartment entertainment area
Southbank two-bedroom apartment gym
Southbank two-bedroom apartment pool area
Southbank two-bedroom apartment is very close to trams
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Overview
Condo/Apartment -
2 Bedrooms, 2 Bathrooms, Sleeps 5
Melbourne, Victoria

Reviews from our community

Very good - based on 35 reviews
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Reviews from our community

Date | Rating
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Tamila A
Adelaide, Australia
Level 4 Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great place to stay :)”
Reviewed 12 October 2016 for a stay in October 2016

We loved staying here :) it was the best place we've stayed at when travelling. It had everything we needed and was in a great location :)
The only issues are the bedroom window seals must be replaced, the on suite needs a door handle and the dryer needs the squeek fixed as it's very loud.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
12 Oct 2016
Thank you for telling us about these issues. We often don't know about things like this unless a guest tells us. The door handle is only decorative of course, because the door is actually behind the walk-in robe between the bedroom and the private ensuite. We will fix this when we do the refurbishment of this apartment in the near future.
The window seals and clothes dryer will certainly be checked.

I'm glad you loved Cityside. The owners spared no expense in preparing it, and it is such a great place to stay. With pool, tennis court and a balcony with a great city view, it is so close to the Southbank Promenade and all its restaurants and shops.
Chris
Owner/manager
StayCentral
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adrian V
Adelaide, Australia
1 review
“Melbourne is better when you stay central”
Reviewed 18 May 2016 for a stay in May 2016

Amazing location close to everything didn't need to catch cabs walked essentially everywhere even for the nightlife. Apartment was awesome nice and tidy easy to look after and IGA store and liquor store are just downstairs less than a 300 metre walk. Definitely looking forward to returning.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: How central it was to CBD
Liked least: Bathroom cleanliness
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
18 May 2016
Hi Adrian, thank you very much for your kind words. We are very pleased to know that you enjoyed your stay with Stay Central. This apartment, decorated with love and attention to detail, is awesome indeed and the location is just brilliant. You are always welcome to stay with us again and don't forget about your returning guest discount!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
John C
Greater Wellington, New Zealand
Level 1 Contributor
4 reviews
“Great Apartment, Awesome location, Decor and facilities very nice”
Reviewed 13 December 2015 for a stay in December 2015

We had a very nice time. The apartment was exactly what we were looking for. The apartment was spacious and clean with everything you need should you wish to dine in or venture out. Location and transport superb.

Only disappointments:
Booking manager Max very poor customer service
Charged $54 (NZ) more then stated amount without explanation

I would still recommend apartment again just confirm price.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Locatio
Liked least: Customer service
Travelling group: Extended Family
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
14 Dec 2015
We disagree with this guest's statement about our manager not mentioning extra costs to the guest. This guest must have missed comments about credit card fees that were clearly visible on the website where the booking was made. In addition, the amount was nowhere near the amount he quoted.

Other than that, we were pleased to have John as our guest because he really enjoyed his stay with StayCentral so much, and we look forward to helping him enjoy another stay in one of our other locations next time, for a bit of variety perhaps.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Helen R
Level 2 Contributor
7 reviews
“relaxing , comfortable convenient”
Reviewed 25 October 2015 for a stay in October 2015

this was a surprise that was fabulous, great venue , rooms very comfortable. well appointed, close to everything , easy walking and easy to find. Very welcoming on arrival with all details given very nicely.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: atmosphere and location
Liked least: noises that I am not used to!! so really nothing
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
26 Oct 2015
It is great to hear that you enjoyed your stay so much Helen. I hope we see you again when you can enjoy your returning guest discount; perhaps in one of our many other apartments; just for a change?
Regards,
Chris
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
trotterst...
1 review
“Convenient Location, Good Furnishings”
Reviewed 18 December 2014 for a stay in December 2014

This is a privately-owned apartment so there are many instructions to follow in order to get in and out of the apartment and how to manage it during your stay. It is conveniently located with walking distance to CBD, South Wharf, and even to some of the popular South Bank surroundings.

The apartment is well lit with lots of natural sunlight and good view of the city. While the tram stop is just right in front of the apartment which makes it so accessible for those who wish to take the public transport, it can be a tad of an annoyance for those who are light sleepers because you get the noise coming from the trams in the nights and early in the mornings. But my kids don't seem to be bothered by that, except me who's an extremely light sleeper.

In addition, the apartment is furnished well but there are some areas that needed improvement/attention including the shower area in master bedroom; the chipped glass table top in the living room; a missing battery cover for the TV remote (Chris is aware of these issues and was apologetic); and supplying more trash bags will be useful for our a week-long stay at the apartment. The access to the mail room to return the keys upon checking out was denied too. But fortunately, my hubby tailgated someone who went into the mail room to collect her mails and dropped the keys back to the mailbox designated on the instructions (we could have called all the contacts given and ask for help but we were rushing to the airport). On hindsight, Chris was very helpful in all areas including the detailed instructions for checking in and out of the apartment and even arranging us to check in early and even for late check-out, as well as checking in with us via email after 24 hours of arrival.

I will recommend to friends who needed a convenient location but will forewarn the tram noise issue of course. Again this is individual preference.

Travelling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
19 Dec 2014
I'm glad that you enjoyed the apartment and the location.

I am also a light sleeper generally, and expected to have an issue with it, but I have not had a problem with the tram noise when I stayed. As you say, it would be a very individual thing, and there would be many spots like this in a city. The double glazing normally does the trick for most guests though.

Believe it or not, it was the owner (who was the last guest there) who broke the soap holder in the shower. Getting tradesmen to fix these things prior to Christmas was always going to be a struggle. We taped up the chip on the coffee table glass and the soap holder because we could not get them fixed quickly, and didn't want guests to hurt themselves on them. It's not as pretty, but it is quite safe.

It is indeed a great location for transport, walking to Southbank Promenade and for the city view.

I don't know why the fob would not open the mail room door. It normally does. We are checking it.

We work very hard to make your stay a seamless one and hopefully it has been that by the sound of it. Thank you for the feedback. We really appreciate it.

I hope to see you again with your returning-guest discount.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Reviewed 13 September 2014 for a stay in September 2014

Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
15 Sep 2014
Yes, Cityside is one of our most luxurious apartments. I am glad you enjoyed the appointments and the location as well. I hope we see you again.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Perth
Reviewed 8 April 2014 for a stay in October 2013

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
A romantic getaway Older travelers
Luxury-minded travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
8 Apr 2014
Wow; sounds like it was a perfect fit. I hope we will see you again.
Chris
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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