We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Exceeded Expectations”
Review of Oaks On William

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Oaks On William
Ranked #49 of 162 Hotels in Melbourne
Certificate of Excellence
Reviewed 7 April 2014 via mobile

We stayed on the 15th floor and had an amazing view over the park.

The room was simple, modern, and provided everything we required.

The room service was outstanding. The room was always restocked and cleaned regardless of what time we decided to leave.

All staff were polite and helpful.

I would stay here again and would recommend it to friends.

Stayed: April 2014, travelled as a couple
1  Thank lilzeus7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Manager W, Manager at Oaks On William, responded to this reviewResponded 9 April 2014

Thank you for your wonderful feedback. I am delighted to read that your experience at the hotel exceeded expectations. We look forward to having the pleasure of welcoming you back again soon. Kind regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (1,463)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,178 - 1,184 of 1,463 reviews

Reviewed 7 April 2014

I actually picked this hotel following the 17 of 172 rating it received on here (Trip Advisor). It wouldn't have ordinarily been my choice as I prefer to stay closer to the action. It's a 'good walk' away from the city centre, which, when you have decided to be in Melbourne for shopping, isn't what you want at the end of the day, arms loaded with bags. It's close enough that you feel obliged to walk and not get a taxi, but when laden you might as well run the gauntlet of the wrath of the taxi drivers to take you the 2km.

The hotel itself is pretty good. It appeared quite new and well appointed. The bed was comfortable and big enough, but our sleep was let down with really poor pillows. I now have some significant neck ache from them if I'm honest.

Whilst in bed looking to the ceiling you notice that either the owners ran out of money, or the designer was trying to be 'cool' by not actually finishing the job. Over my head it would seem the pencil mathematics that were going on in someone's head were, ironically, not quite finished.

The shower was good, but the supply of shower gel that you would find in comparable hotels was none existent. So make sure you take your own.

We were on the 18th floor at the rear of the hotel which is overlooked by 2 residential towers and what seemed to be an office block; quite literally surrounded on all sides with prying eyes.

The gym was large, but hardly had any equipment in it. If you are in to your machine induced cardio sessions then you'll be fine. Fortunately I was still able to set something up just to get some sweat going.

There was a coffee shop down stairs that we never used, but looked to be ok.

Room Tip: If you don't want to be watched ask for something on the front side (park side) of the building
See more room tips
  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank SHoweBathUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Manager W, Manager at Oaks On William, responded to this reviewResponded 9 April 2014

Thank for sharing your feedback with us. Although you were able to enjoy many aspects of your stay it is disappointing to read that we did not meet all your expectations. Your feedback is most appreciated and we will certainly work towards exceeding your expectations should we have the pleasure of welcoming you back on your next visit to Melbourne.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 April 2014

We stayed here for one night and we were very pleased with the standard and location. Our studio apartment was very well presented and had a partial view of Flagstaff Gardens. The kitchen and the little balcony were both a bonus, and we had a lovely view of the city lights from the window. Would definitely return.

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank m0dam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Manager W, Manager at Oaks On William, responded to this reviewResponded 9 April 2014

Thank you for taking the time to post your review. It is always a pleasure to hear from a satisfied guest. I am delighted to read that you enjoyed the views from your apartment and found the room very well presented. I look forward to welcoming you back again on your next visit.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2014

We just returned home after staying two nights over the weekend, and I've never been inspired to write a review on Tripadvisor until now. What a fabulous experience we had staying at this hotel.

Fresh and new the decor made me smile, and then there was the bed - oh the bed. If I could have fit it in my suitcase I would have attempted to take it home - so comfortable!

Location is fantastic - easy to walk everywhere you wanted and a cheap taxi fare back. The best part though was the staff - lovely and friendly - always greeted us with a smile. The little cafe' next door was lovely - if you love organic eggs that taste simply delicious then I encourage you to pop in during your stay.

Will definitely be back (next time with the kids) and I have already recommended the hotel to friends who are going to Melbourne later in the year. Thanks for a great weekend!

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Looloobean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Manager W, Manager at Oaks On William, responded to this reviewResponded 7 April 2014

Thank you for your wonderful comments. I am glad we have inspired you to share your feedback with us regarding your recent experience at Oaks on William. Your review of the hotel is shared with each and every one of our staff who work tirelessly to create a memorable guest experience. Your recommendations and kind feedback is truly appreciated. We look forward to seeing you and the kids on your next trip to Melbourne. Thanks again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2014

Pros: Nice views, pleasant staff, very handy to everything we wanted to see, very comfortable bed. Very modern and clean. Handy cafe next door for very yummy breakfast. Handy carpark in the building.

Cons: only 30min wifi but that seemed to be the norm in Melbourne. Room was often not made up when we returned after lunch to have a break before heading out again. That handy carpark is $20/day but then it is in the CBD.

Room Tip: We requested a park view room and were given a corner room which is set quite a long way back from t...
See more room tips
  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Cantour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Manager W, Manager at Oaks On William, responded to this reviewResponded 7 April 2014

Thank you for taking the time to comment on your recent stay at Oaks on William. There is plenty to see in Melbourne so I am pleased to read that you found our hotel perfectly positioned for your travels around the city. Your comments about the service you received from our front office staff as well as the cleaning standards are truly appreciated. For future stays we would gladly arrange to service your room at a time that suits you best. We look forward to having the pleasure of welcoming you back again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2014

I stayed at the Oaks on William for four nights recently, in a studio overlooking Flagstaff Gardens - I was offered a change from the corner room (slightly larger restricted views) but opted for the space - and had view over the gardens, and across to the Yarra. Very comfortable, complete with little balcony, chairs and table, five minutes from Flagstaff station where I could get a train to Auburn, 500 metres from Queen Victoria Market and plenty of places to eat and shop within easy walking distance. Staff were friendly and very polite - only complaint was lack of a make up mirror in the bathroom - however this is a common fault in hotels. Would definitely stay again.

  • Stayed: March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Dona S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Manager W, Manager at Oaks On William, responded to this reviewResponded 7 April 2014

Thank you for your wonderful comments. I am pleased to read that you found your recent stay with us both comfortable and enjoyable. Truly appreciate your comments about the friendly service your received from our staff and this has been passed on with thanks. We look forward to having the pleasure of seeing you at the hotel again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2014 via mobile

Pros:
- clean and new room
- big room
- kitchen
- located in the city centre
- gym
- laundry machines

Cons:
- free wi-fi for 30min then you have to pay (18 AUD/24h). No way!
- you have to pay for the car park (20 AUD/day)

Stayed: April 2014, travelled as a couple
1  Thank ninabuffi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Manager W, Manager at Oaks On William, responded to this reviewResponded 7 April 2014

Thank you for your feedback regarding your recent stay at Oaks on William. I am pleased to read that you were able to enjoy the views from your apartment and facilities at the hotel. Our reception staff are available 24 hours to tailor the best accommodation package for you inclusive of car park and Wi-Fi. I look forward to welcoming you back to the hotel again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Melbourne hotels
Central Business District
Pegasus Apart'Hotel
Pegasus Apart'Hotel
#40 of 162 in Melbourne
3,288 reviews
Central Business District
Radisson on Flagstaff Gardens
Central Business District
Citadines on Bourke Melbourne
Show Prices
Show Prices
Show Prices
Central Business District
Adina Apartment Hotel Melbourne
Central Business District
Alto Hotel on Bourke
Alto Hotel on Bourke
#10 of 162 in Melbourne
1,555 reviews
Central Business District
Brady Hotels Central Melbourne
Show Prices
Show Prices
Show Prices

Been to Oaks On William? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Oaks On William

Address: 350 William Street, Melbourne, Victoria 3000, Australia
Phone Number:
Region: Australia > Victoria > Melbourne > Central Business District
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Room Service Wheelchair access
Hotel Style:
Ranked #49 of 162 Hotels in Melbourne
Price Range: £87 - £212 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Oaks On William 4.5*
Number of rooms: 264
Official Description (provided by the hotel):
Set against a backdrop of outstanding shopping, dining and entertainment experiences, Oaks on William is perfectly located within the heart of the legal, education and medical precinct. It is the ideal choice for both leisure and business guests seeking quality accommodation and a prime city address. The property features 220 stylishly appointed studio apartments, all boasting full kitchens, modern appliances, air-conditioning, WiFi access and private balconies – some with views over Flagstaff Gardens, the city skyline and famed Melbourne laneways. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Ctrip TA, TravelUp, Hotels.com, Ebookers, Cancelon, HotelsClick, 5viajes2012 S.L., Evoline ltd and HotelQuickly so you can book your Oaks On William reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing