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“Excellent choice for families”

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Melbourne Short Stay Apartments MP Deluxe
Certificate of Excellence
Reviewed 18 October 2013 via mobile

The two bedroom apartment we stayed in was an excellent choice. It was modern and well-appointed and the concierge service was friendly and helpful. It was all quite compact, not as spacious as some apartments we've stayed in. However, it met all of our needs. It would be better if wi-fi were included.

Stayed: October 2013
Thank Satrinab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne04, Manager at Melbourne Short Stay Apartments MP Deluxe, responded to this reviewResponded 20 October 2013

Dear Satrinab,

Thank you for taking the time to write your review following your stay with us at MP Deluxe this month. We love to hear from our guests as it helps us to continue to deliver an outstanding guest experience.

I'm thrilled to read that you thoroughly enjoyed your stay and found your brand new apartment to be well appointed. Our building concierge were very pleased to assist you during your stay, and I have passed your compliments on to them!

Again, thank you for providing your feedback and we look forward to welcoming you back to Melbourne Short Stay Apartments on your next trip to our beautiful city.

Warm regards,

Marcus Maillet
Operations Manager

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180 - 186 of 198 reviews

Reviewed 6 October 2013

The room itself is nice and modern. Bedroom furniture however is so cheap that drawer was already coming apart. The appartment has only a combined washer / dryer which dries very badly and takes far too much time.
Also there is no laundry service available.

  • Stayed: October 2013, travelled on business
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Thank Zyfleur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne04, Manager at Melbourne Short Stay Apartments MP Deluxe, responded to this reviewResponded 8 October 2013

Dear Zyfleur,

Thank you for taking the time to leave your review following your recent stay with us. We truly appreciate all feedback we receive as it helps us to make improvements to our guest experience.

We are disappointed to hear that your stay did not meet your expectations. I would like to apologise for any inconvenience caused by the problem with your bedside drawer. I have passed your comments on to our Maintenance Manager to follow up, and I can assure you that the unit was sourced from a local manufacturer that has consistently produced quality products for these brand new apartments.

I appreciate your comments relating to the combined washer / dryer, it can take some time to dry clothing. We like to suggest that you run a laundry cycle while you're out and about enjoying all that Melbourne has to offer, that way you can come home to dried clothes. We also offer a laundry service that is looked after by our building concierge and I would like to apologise that this information was not made clear to you during your stay.

It is great to read that you rated our location highly.

Again, thank you for taking the time to provide your feedback and we hope that we have the chance to provide the outstanding level of quality apartments and service that we pride ourselves on should you return to Melbourne.

Warm regards,

Marcus Maillet
Operations Manager

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Reviewed 20 September 2013

For attending a conference I looked at accommodation in Southbank, and MainPoint appartments are just behind the Crown Promenade, where the conference was being held (less than 5 mins walk). Not sure when the MainPoint building was build, but it looks and feels new.

I got upgraded to a 2br appartment, but I was the only one staying there so didn't need/use the 2nd bedroom (although I could have slept in a different bed each night :-) ). One strange thing about the apartment was that the bathroom had wheelchair access, but as the living-room was quite narrow, and with the way furniture was placed, there was no way someone in a wheelchair could reach the bathroom. Not an issue for me, just thought it was a bit odd.

The room has got everything you need, and the view from the main bedroom and living-room is great, floor-to-ceiling windows looking towards Melbourne CBD.

Finally, the rate is about half of what others staying at Crown Promenade were paying.. definitely the place to stay if you're looking for self-contained apartment in Southbank!

  • Stayed: September 2013, travelled on business
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Thank leftyx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne04, Manager at Melbourne Short Stay Apartments MP Deluxe, responded to this reviewResponded 23 September 2013

Dear leftyx,

Thank you for taking the time to write your review of MP Deluxe following your recent stay with us. We are delighted to hear that you found our brand new location to be so convenient to the Crown Convention Centre and that you really enjoyed the view across to the CBD out of our large windows. We hope the weather was kind enough for you to take in the views from your balcony!

We appreciate your feedback regarding the furniture layout of this access apartment; we will review the current layout to ensure it is easy for our guests to move around during their stay.

Once again, thanks for sharing your experience at MP Deluxe and we look forward to welcoming you back on your next visit to Melbourne.

Warm regards,

Marcus Maillet
Operations Manager

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Reviewed 24 August 2013

Our group of 4 adults stayed here 15-18/8 in a 2br apartment. We arrived early and couldnt check in (which was understandable). Staff were happy to keep our luggage and we had about 5 hours to kill. What i found disappointing was there was no offer of a map or hints as to the easiest way to get into the city. We found our way eventually. (only afterwards finding out about the tram out the side door)! The actual check in was painless and the room ok. It was actually smaller than expected, but clean & comfortable. Wet room/shower room was fitted out for disabled access, but due to the fall of the floor unless you laid towels down around the shower area the whole floor got wet. Overall an ok place to stay

  • Stayed: August 2013, travelled with friends
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Thank Clarkus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne04, Manager at Melbourne Short Stay Apartments MP Deluxe, responded to this reviewResponded 28 August 2013

Dear Clarkus,

Thank you for providing your feedback following your recent stay in a brand new, MP Deluxe apartment.

We are happy to read that your overall experience with us was a positive one, however, I would like to take this opportunity to apologise that you did not receive the high level of service that we pride ourselves on delivering to our guests. Your feedback regarding our lack of assistance in helping you find your way around Melbourne will be used in our up-coming training sessions and in the on-going development of our customer service team.

Once again, thank you for sharing your experience with us and we hope to welcome you back to Melbourne Short Stay Apartments on your next trip to the world's most liveable city!

Kind regards,
Marcus Maillet
Operations Manager

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Reviewed 30 July 2013

Nothing to complain about, everything is perfect. Really comfortable, cleaned everyday. Great amenities and kitchen facilities. We had a great view of the MCG and melbourne cbd, beautiful at night. Great location, out of the busy city centre but still walking distance to everything. Casino, supermarkets and tram stations close by.
Would stay here again in a heart beat.

  • Stayed: July 2013
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2  Thank FelicityandMatthew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2013

The apartment itself was lovely. 2 actual double beds (not 2 singles pushed together), very clean kitchen and bathroom. The staff were attentive, phoning to see if the apartment was OK shortly after we arrived. They were also very quick in sending someone up when we couldn't work our washing machine.
The kitchen cupboards were very tall (I had to stand on a chair to reach the wine glasses).
We were on the 16 floor and the view from our balcony was overlooking a freeway and several other busy roads. I was disappointed as I had requested a room with a nice view for a special occasion.
I'm a light sleeper so I found this to a problem for me - but if you're a heavy sleeper the apartment is beautiful and not to far from many attractions.

Room Tip: A room not overlooking the freeway
See more room tips
  • Stayed: July 2013, travelled with family
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1  Thank Nicole W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2013

Booked through Webjet for 5 nights what a deal $670 . We did not arrive till 11pm and the night staff where ready for us. I love the thought that you have someone at the desk 24/7. The apartment block is secure so you cant get into the main build or go anywhere in the lift without your fob .Beautiful entrance with impressive marble floors and elegantly decorated Elephant.
Our apartment was 1 bedroom with study nook which was as big as the bedroom and had a great fold out bed in it. Kitchen was fully equipped with all the expected mod cons, gas hotplates, grill oven, dishwasher and full sized fridge freezer. All pots, pans,glasses,crockery and cutlery where all brand new as some still had price labels on them. Appliances also looked unused. Very good quality kettle and toaster both top of the line . By the looks we where the first guests in this apartment. Double bed was very comfortable although we normally go for at least a queen. There was a choice of pillows with a few spares in the wardrobe as well as extra blanket. Reverse cycle heater / cooler worked extremely well and heated up the apartment very quickly. In the lounge there was a 2 seater lounge and 2 bucket chairs and between kitchen area and lounge a round table with 4 very comfortable modern chairs. We moved the table and chairs and the 2 bucket chairs into the study nook and put the fold out bed in the lounge area so we had 2 2 seater couches in there. The TV was a good size with DVD etc .
THIS APARTMENT WAS SERVICED DAILY at no extra cost and it was a total service bed stripped completely I was there for a full service one day. 3 very pleasant ladies where in there for 25 mins.
. The location is great 3 mins walk to Crown Casino, 10 mins into City and 15 mins walk to the Art Centre . The only minuses I thought was there did not seem to be double glazing on the windows so you could hear road noise , We where on the 15th floor so not too bad. The washing machine was a combo one so washer / dryer these take forever to complete a cycle.

A great stay again in Melbourne shortstay I am certainly recommending them to my family and friends and look forward to returning again in a couple of monthss.

  • Stayed: June 2013, travelled as a couple
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2  Thank leanneandrew15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne04, Manager at Melbourne Short Stay Apartments MP Deluxe, responded to this reviewResponded 23 June 2013

Dear LeanneAndrew,

Thank-you for your feedback during your recent stay with us, we appreciate your kind words.
We are very pleased that you got to experience and enjoy our new property MP Deluxe, a lot of effort has gone into providing an apartment that you can call your home away from home. Fully self contained apartments are great for a short or even longer length of stay and the convenient location nestled amongst the hustle and bustle of Southbank only adds to the appeal of our properties.
Daily servicing is offered as a complimentary service when our SOHO and suite apartments are booked at our various locations.
Once again thank-you for your feedback and we look forward to welcoming you back to Melbourne Short Stay Apartments in the near future.

Kind regards
Marcus

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Additional Information about Melbourne Short Stay Apartments MP Deluxe

Address: 241 City Rd, Melbourne, Victoria 3006, Australia
Phone Number:
Region: Australia > Victoria > Melbourne > Southbank
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #25 of 155 Speciality Lodging in Melbourne
Price Range: £76 - £176 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Melbourne Short Stay Apartments MP Deluxe 4.5*
Number of rooms: 50
Official Description (provided by the hotel):
These deluxe category apartments are located in a 43 level residential tower with a choice of 1, 2 or 3 bedrooms, many with spectacular views. Features include floor-to ceiling windows in living areas & most bedrooms, comfortable lounge & dining area, fully equipped kitchen, laundry with combo washer/dryer, 32" LCD TV with Foxtel, DVD player, stereo with iPod dock & heating / air conditioning. ... more   less 
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