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Crown Promenade Melbourne
Ranked #25 of 159 Hotels in Melbourne
Certificate of Excellence
GreenLeadersSilver level
Bendigo, Victoria, Australia
Level Contributor
73 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Special deal”
Reviewed 5 June 2014

We really enjoy staying here at the Promenade as it is so central to the station , tram and within walking distance to the CBD.
We were warmly welcomed when we arrived and again found our room to be all that we hoped for. ... Clean spacious and a pleasant outlook over the city.
This time we checked out the pool and on our next visit will certainly make use of this!
We were invited to join friends at Silks Restaurant and this was a most delicious meal and presented beautifully. We really enjoyed our evening and felt very safe walking back to our room as there was no need to go outside the building.
We look forward to returning to the Promenade and will recommend to our friends.
Thank you to the staff who make us feel welcome and to the staff who attend to our room.

Room Tip: Looking out over the river
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nora7040
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,376 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (534)
Date | Rating
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  • Chinese (Simplified) first
  • Danish first
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  • English first
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English first
Melbourne, Australia
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 June 2014

It wasn't bad, but I would definitely pay the little extra and upgrade to the Crown Metropol.
Beds were OK (we had 2 Queen beds), view was OK.
Wasn't overly impressed with the pool/spa -view wasnt great.
Definitely much better in the Metropol.

Room Tip: Higher floor definitely better.
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  • Stayed April 2014, travelled with friends
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Helpful?
Thank TashandDonK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
62 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 4 June 2014 via mobile

A well presented hotel with well fitted rooms and amenities. Maze breakfast was excellent and well presented - one suggestion - don't charge extra for a special coffee - most people won't ask and it's a nice touch if you simply oblige. Seminar and conference facilities first rate and location excellent

Stayed June 2014, travelled on business
Helpful?
Thank Tpy57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
57 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 3 June 2014

Excellent service by all levels of staff. All requests attended to. Rooms modern, spotlessly clean and comfortable. One of the best buffet meals ever encountered in the Mesh restaurant. Highly recommended.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank westoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne Australia
Level Contributor
61 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 2 June 2014

Wonderful place to stay. Everything is at your doorstep, but we particularly enjoyed the pool area and the restaurants close by. The king corner room isn't worth the extra money. Cleanliness of the hotel is outstanding and the staff are incredibly welcoming and helpful.

Room Tip: Don't spend the extra on a king corner room. We've stayed in both the standard king and corn...
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  • Stayed May 2014, travelled as a couple
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Flashpackers_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 1 June 2014

My wife and I stayed here on 30th May. We chose this hotel for its package for valet parking and breakfast. Although I am sure that there are other hotels that are a little cheaper than the promenade, we were thoroughly impressed by our whole experience. From the moment we arrived at the hotel, we were greeted by the valet parking staff, our bags were taken by the concierge staff, the check in staff were friendly and extremely helpful offering us an upgrade of room which we chose to take and am glad we did. When we arrived in our room our bags were already there and my suit was hanging in the wardrobe. The view from our upgraded room was amazing with the sun shining through the window, warming the room on a cool Melbourne day. The bed was extremely comfortable, the bathroom was large and spacious with a huge window. The bar was ambient and warm and the bar staff were extremely friendly and helpful. Upon checkout of the hotel the staff were just as friendly and attentive as they were when we arrived. Overall our stay at the Promenade was an amazing one and we will definitely be staying here again. Thanks guys, Keep up the good work!!

Room Tip: If you are to chose a room, the best room to choose is a corner studio room on the 10th level. Amazi...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mick035
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
77 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 1 June 2014 via mobile

The Crown Promenade us a good hotel aimed at business travellers mainly due to the attached conference facility. The rooms are large and modern. The hotel has a decent gym and a 25m lap pool which is heated. Breakfast at the Mesh restaurant was quite nice and included in the room rate. Free wifi is on offer but very slow. I stayed for two nights and found it very comfortable. Amenities are nice but free bottled water daily will be a nice touch.

Stayed May 2014, travelled on business
Helpful?
Thank diggerati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crown Promenade Melbourne

Property: Crown Promenade Melbourne
Address: 8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
Phone Number:
Region: Australia > Victoria > Melbourne > Southbank
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Melbourne
#7 Spa Hotel in Melbourne
#18 Romantic Hotel in Melbourne
#20 Family Hotel in Melbourne
#22 Business Hotel in Melbourne
#24 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Crown Promenade Melbourne 4*
Number of rooms: 465
Official Description (provided by the hotel):
Relaxed, award-winning and thoroughly modern, Melbourne's Crown Promenade offers you a fresh perspective on how good a hotel can be. Located in the heart of the action - Melbourne's vibrant Southbank entertainment precinct and directly linked to the exciting Crown Entertainment Complex, Crown Promenade is also close to the CBD, the Melbourne Exhibition Centre and the city's most famous arts and sporting facilities. Eat and drink in style at Mesh restaurant or Tonic Bar, relax by the pool or take a walk to the 24 hour action of Melbourne's Crown Entertainment Complex. Sleep, eat, work or play - you can do it all in style at Crown Promenade. ... more   less 
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Also Known As:
Hotel Crown Promenade

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