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“Lovely stay ”

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Crown Promenade Melbourne
Ranked #29 of 161 Hotels in Melbourne
Certificate of Excellence
GreenLeadersSilver level
Reviewed 23 June 2014 via mobile

Had an absolutely lovely 3 night stay. Room nice and huge with 2 queen beds and a gorgeous view. Got an absolutely ripper of a deal through Expedia if I were to pay rack rate I may have been a bit disappointed. Loved the proximity to a variety of bars and restraurants and within walking distance to major attractions.

Stayed: June 2014
1  Thank ErinPerth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,502 - 1,508 of 2,595 reviews

Reviewed 22 June 2014 via mobile

Boring old style contemporary rooms showing their age. Window exterior covered in dirt and spider webs. Service OK bit nothing special. Stay at the Metropol its much better (bigger rooms, windows and new smart interior)

Stayed: June 2014, travelled with friends
2  Thank Al2Stratus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2014

I booked a corner suite and it was well worth it. Huge room with amazing views. Staff were all helpful and friendly. Close to transport if that's an issue and the interconnecting ramps in the complex means getting to and from other parts of crown if you want to dine elsewhere.

Stayed: December 2013, travelled solo
1  Thank Kittyau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2014

Nice rooms with plenty of space. Quality minibar selection.
Great location with lots of restaurant choices nearby.
Staff seemed nice and breakfast buffet was also good.
Was here on business but it's a nice place for a romantic getaway.

  • Stayed: May 2014, travelled on business
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1  Thank PerthReview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2014

staff are amazing, hotel itself wonderful, beds so comfy, nice views of river fro cnr rooms,have stayed at the towers which was gr8 however smaller and more expensive, smoking floors available, Buffett brekkie GR8,had some bad room service once and was compensated highly recommend for a special stay

Room Tip: corner suites for view of the yarra
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  • Stayed: July 2013, travelled as a couple
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Thank gsrnat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greg M, General Manager at Crown Promenade Melbourne, responded to this reviewResponded 20 July 2014

Dear gsrnat,

Great to hear that you enjoyed your stay with us, I’m very pleased that our staff have made you feel so welcome. I’m sorry to hear that your stay was slightly tarnished by a room service experience, however the Duty Managers will always go above and beyond to ensure these things are quickly rectified so that you can continue to enjoy your stay.

We hope to welcome you back again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2014

Customer service was unfriendly and not helpful. Ridiculous you have to pay for wifi. Rooms are clean and modern. Location is good. But for what you get I think it is overpriced.......................

  • Stayed: March 2014, travelled as a couple
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Thank mifosbabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2014

We stayed at the Crown Promenade Hotel with our 2 daughters aged 13 and 9 for a 3 night stay whilst touring Australia and we were not disappointed. I knew we had booked a 2 room studio, but when we arrived we had the biggest 2 bedroomed suite I have ever seen!! We had the whole corner of the hotel with floor to ceiling windows, as we approached our room we had a double set of doors to enter the room, much to my daughters' delight. Fantastic facilities, loved the pool area which is open quite late. The hotel is connected to the Crown Entertainment Complex which is huge. There are shops, restaurants and a Casino that would rival Las Vegas. We took breakfast daily in the hotel and it was lovely, everything you could possibly imagine was there and also a cooking station so you could order anything that wasn't! Staff were very friendly and helpful. The hotel is ideally located, about 10 minutes walk to Flinders Street Station and the City Centre, across the bridge from the Melbourne Aquarium. There are some lovely bars and restaurants along the river bank which are worth a try. Would definitely stay in this hotel again if we come back to Melbourne.

  • Stayed: April 2014, travelled with family
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Thank Dave2308
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crown Promenade Melbourne

Address: 8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
Region: Australia > Victoria > Melbourne > Southbank
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Green Hotel in Melbourne
#6 Spa Hotel in Melbourne
#15 Family Hotel in Melbourne
#18 Romantic Hotel in Melbourne
#22 Business Hotel in Melbourne
#28 Luxury Hotel in Melbourne
Price Range: £131 - £400 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crown Promenade Melbourne 4*
Number of rooms: 465
Official Description (provided by the hotel):
Relaxed, award-winning and thoroughly modern, Melbourne's Crown Promenade offers you a fresh perspective on how good a hotel can be. Located in the heart of the action - Melbourne's vibrant Southbank entertainment precinct and directly linked to the exciting Crown Entertainment Complex, Crown Promenade is also close to the CBD, the Melbourne Exhibition Centre and the city's most famous arts and sporting facilities. Eat and drink in style at Mesh restaurant or Tonic Bar, relax by the pool or take a walk to the 24 hour action of Melbourne's Crown Entertainment Complex. Sleep, eat, work or play - you can do it all in style at Crown Promenade. ... more   less 
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Also Known As:
Hotel Crown Promenade

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