I stayed at the Langham twice in August 2011 for business purposes. I'd stayed there previously and have loved the location, the convenient and the elegance and quiet sophistication of the hotel.
On returning in August 2011, I was even more impressed with the Langham staff delivering two memorable experiences. The most memorable experiences were being greeted at reception by Fabien who was genuinely interested in how my day was, the efficiency, friendliness and in depth knowledge of Peter at concierge who was able to make me a dinner reservation on short notice and exactly what I'd requested, and the speed with which the Langham responded to feedback. I'd provided feedback in my first stay a week prior to my second visit, and the feedback I'd provided via the in-room feedback cards of how the experience could be further personalised was acted on within the week. Very impressive. I would recommend the Langham to anyone who wanted a lovely stay.
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- Also Known As:
- The Langham, Melbourne Hotel Melbourne