We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Alto Hotel on Bourke
Nearby Hotels
Rendezvous Hotel Melbourne(Melbourne)(Great Value!)
US$115
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$109
Expedia.com
View Deal
Certificate of Excellence
  • Restaurant
  • Room Service
US$142
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$128
Booking.com
View Deal
Certificate of Excellence
  • Restaurant
  • Room Service
Novotel Melbourne on Collins(Melbourne)(Great Value!)
US$151
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$135
Booking.com
View Deal
  • Pool
  • Restaurant
US$102
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$96
Booking.com
View Deal
  • Restaurant
  • Bar/Lounge
Crowne Plaza Melbourne(Melbourne)(Great Value!)
US$164
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$116
CrownePlaza.com
View Deal
  • Pool
  • Restaurant
Pensione Hotel Melbourne - by 8Hotels(Melbourne)(Great Value!)
US$81
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$76
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
Art Series - The Blackman(Melbourne)(Great Value!)
US$190
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$139
Agoda.com
View Deal
Certificate of Excellence
  • Restaurant
  • Room Service
US$280
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$199
Agoda.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
US$195
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
Art Series - The Larwill Studio(Melbourne)(Great Value!)
US$148
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$124
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Fitness centre
Reviews (1,651)
Filter reviews
1,651 results
Traveller rating
975
573
76
23
4
Traveller type
Time of year
LanguageAll languages
More languages
975
573
76
23
4
Show reviews that mention
All reviewssouthern cross stationtram stopgreen credentialspetite queen roomfree applesfree wifiboutique hotelsmall hotelskybus terminalbrick wallsky buscoffee machinespencer st stationshort walklounge areabreakfast was includedcomfortable bed
FilterAll languages
Updating list...
1,423 - 1,428 of 1,651 reviews
Reviewed 25 March 2011

There was no hot water in my bathroom. When I told reception about this at 08:00 in the morning, they said they did not have any maintenance staff on to look at it and it would be at least 2 hours before the maintenance guy would be in. Not very helpful to me when the checkout time was 10:00. They then kindly suggested that it would be OK if I had a shave in the public toilets in the lobby area.

This hotel generally looks worn out and shabby. I am not sure what justifies it being classed as a 'boutique' hotel, maybe it is just that it is small and old. It is certainly not related to the service!

The breakfast was also poor. They try and paint a picture of a green hotel with a note on the menu stating that they source fresh local produce wherever possible. The tinned apricots on offer on the breakfast buffet jarred a bit with this.

Overall you would not have to try very hard to find a much better place for around the same cost.

The location is OK if you are going to be using Southern Cross station, but for most other things you would be better off closer to Swanston Street.

  • Stayed: March 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank jdw73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AltoMelbourne, General Manager at Alto Hotel on Bourke, responded to this reviewResponded 29 March 2011

Yes we did have an unexpected failure with hotel water in 1 room. Which we sincerely apologise for. Unfortunately we do not have plumbers on duty 24 hours hence there was a delay to have a service person attend. As the hotel was fully occupied we did not have a spare room to offer at that time of the morning, hence our offer to use the lobby bathroom. A significant discount was applied as an apology for this unforeseeable and regretful equipment fault.

In keeping with our sustainability initiatives we use local produce where practical, including fresh and preserved fruits as well as free range eggs and certified organic & Fairtrade coffee.

The hotel opened in 2006 after the heritage listed building was redeveloped from office use to an apartment hotel. The hotel is inspected annually (last December 2010) and rated as 4 stars by AAA Tourism who manage the official hotel star rating system in Australia.
Our location is ideal for access to Docklands, Southbank. Plus Southern Cross station for trains, express airport shuttle and trams. There are 100+ shops within the station complex plus many restaurants within 5 minute walk including Movida Aqui and Vue de Monde. Swanston Street is a much busier section of the city and is approx 10 minutes walk from the hotel or a short tram ride from just outside our door.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 March 2011

It was a blessing to have found this gem of a place which met all our needs especially with teens.

We stayed in a 2 bedroom apt. It was very clean, spacious enough with 2 proper bedrooms for families and excellent service from all staff. The ipod dock and free wifi was a boon to my teens too. Fresh towels, daily cleaning and all toiletries provided with a kitchenette. The coin operated washer and dryer saved was very useful too.

2 mins to eateries and 7-11 and southern cross station. Trams at doorstep. 7-10 mins walking distance to The Crown, Major Shopping Districts, Habourtown-(for excellent shopping), Convention Centre and many more.

I found that location is important as taxis are generally expensive and trams can be too if you are travelling as a family. The free city circle tram round the corner got us around most places for free saving us a bundle.

Totally reccommend this place.

  • Stayed: March 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Amyk15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2011

As this hotel was so high in the rankings I was expecting a liitle more.
Whilst all staff were friendly, I felt the room actually let the hotel down as the decor was very stark, it was trying to be modern but didn't quite work. We booked a Studio apartment which was basically a small double room with a small kitchenette, and a small, very plain bathroom. Everything about the room was very plain. The bed was not comfortable as it did not have a duvet but a sheet and a wool blanket which was old and musty.
We did get a good deal on the hotel with a wi-fi and breakfast, so we would been annoyed if we had paid the full rate.
The location was good, near the end of Bourke street with a tram stop outside and a 2 minute walk to the station where you can get the airport bus.

  • Stayed: February 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank gail2803
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2011

Half a block up from Southern Cross station & the Sky Bus terminal from the airport,this well appointed boutique hotel is on the Bourke street tram line which also runs over to South Bank & down to St. Kilda. Docklands is within walking distance too.

It's also a short walk to Collins St.

Friendly, helpful staff & good facilities - recommend Queen studio or one bedroom appt.

Al & Kerry .... Perth, W.Australia

  • Stayed: March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank kezal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2011

I booked this hotel based on recommendations and also because they advertise that they have a massages available for guests. Well, they have massage chairs which was a disappointment.
Beside that the hotel is in good location, 3 min walking distance form the train station which is connected with the airport. The interior of the hotel is new and the design is nice. But normal room is very very small. I stayed there only for 2 nights, and it was ok. For a longer time it is really too small.
Staff members were friendly and helpful, which was really nice to see. If you have your own laptop internet is free of charge.

  • Stayed: March 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Pixy76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews