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Alto Hotel on Bourke
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Reviews (1,651)
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951 - 956 of 1,651 reviews
Reviewed 4 January 2014

A real gem of an hotel in a great location within the city. The staff are excellent, service is high and the breakfasts are delicious.
Special thanks to Gary, the general manager, who, for us, went that extra mile to rectify somebody else's mistake. The airport transfer had failed to materialise and although not the responsiblity of the Alto, they wanted to give us a good start to our visit to Melbourne and gave great service. It was also refreshing to see a general manager take time to talk to his guests and lead 'from the front' by bringing our luggage to our room, seeing him help out at breakfast and being around at all hours. A great role model.
The bed was, in my wife's words, just divine - a nest. There is information provided about where to source the bed mattress if you want it!
Our room had a small kitchen facility which included microwave, full sized fridge, toaster and complimentary tea / coffee / chocolate and mike in the fridge.
The room and hotel were very clean - 'spotless.'
Also, it is an hotel with an environmental conscience. A lot of thought has been given to how they operate in a positive manner with regards to their environmental impact.
There is even provision made for anyone who wants / needs a gym and although the hotel do not have their own, they have an arrangement with a facility nearby.
The hotel is very close to the Southern Cross Railway station / bus terminal and the excellent Melbourne tram system is just a few metres away from the door. It is within walking distance of the river, shopping precincts, china town, and Emirates stadium, etc.

Look no further if you are seeking accommodation in Melbourne.

  • Stayed: December 2013, travelled as a couple
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2  Thank BobCScotinWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2014 via mobile

My favorite place to stay in Melbourne. Feels like home away from home. Love the complimentary coffee and the friendly staff. Location close to tram and Southern Cross is very convenient. This place does not feel like a hotel.

  • Stayed: September 2013
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2  Thank Frances M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 December 2013

Stayed at the Alto for one night in November 2013 on a business trip. Nice decor including atmospheric black and white shots of Melbourne. Free wifi, which is a must nowadays but lacking in many hotels, especially those in country towns.

Lovely sheets and pillows, nice quiet room. Breakfast was delicious, with a good variety of fare.

I would definitely stay at the Alto again.

  • Stayed: November 2013, travelled on business
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1  Thank SydneyDickens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 December 2013

Stayed here over the Christmas period so we could watch the Boxing Day Test Match! We chose this accommodation as it provided self contained facilities at a time when we were unsure what would be available outside. We had a one bedroom spa apartment and were not disappointed

Location - very well located (80m from where the Sky Bus drops you from the airport) on one of Melbourne's main streets. Most attractions within 15 mins pleasant walk, including CBD and shops (10 mins) which are on the same street; Ethiad Stadium (10 Mins); Marina and shopping area (15 mins); Flinders St Station (15 mins); with MCG, Botanical Gdns, and sports precinct 20 mins. Trams stop right outside.

Overview - Excellent accommodation, staff and amenities. Check was easy (thank you Andrew) and the staff cannot do enough for you. Our apartment was extremely well appointed, with kitchen/lounge/diner; large bedroom (in room safe) and well equipped kitchen. We cooked every night, including our Christmas Dinner with minimum fuss, had an extremely comfortable bed and an amazing spa bath. It was cleaned and attended to daily.

Additional Facilities - Laundry is on site, which was a bonus. Communal lounge area with library was comfortable and homely. The relaxation room was great with automatic massage chairs (complimentary). You can eat on site in the restaurant.

Summary - I cannot recommend this place enough. It is high quality, friendly, well located and comfortable.

Room Tip: Go for the spa apartment - well worth it
  • Stayed: December 2013, travelled as a couple
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3  Thank DerekO27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 December 2013

We stayed here 4 night during Christmas in a 2 bedroom apartment. Very convienient location and very helpful staff. We couldn't have chosen a better hotel for our stay. Big rooms and extremely nice beds/mattresses. Best we have tried in a hotel ever.

  • Stayed: December 2013, travelled with family
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3  Thank Adventuresdxb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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