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“Do not expect to sleep on weekends”
Review of Citiclub Hotel

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Citiclub Hotel
Ranked #151 of 160 Hotels in Melbourne
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Do not expect to sleep on weekends”
Reviewed 31 May 2014 via mobile

Citiclub have a hidden warning in the "features" section of their web site. The CQ niteclub operates weekends and public holidays with elevated noise levels! We found it going until 3.30am Saturday morning and 5.30am Sunday morning. Beware!

Stayed May 2014, travelled as a couple
Helpful?
3 Thank Robin J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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311 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (95)
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 May 2014

I would not recommend anyone to stay there clearly because of the noise from the nightclub.
We were on the top floor and the noise kept us up until 4am when the club closed.
Will never stay there again.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shezzzza1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Melbourne hotels

Auckland Region, New Zealand
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 10 May 2014

We booked a twin room for 3 nights (Thursday through Sunday). We were on the 6th floor on the left hand side which was above the nightclub's deck - we checked out Saturday after being kept awake all of Friday night. We realised when reading the hotel website in detail - on the second tab under "features" under the last paragraph "Nightclub" heading - that you are indeed warned of this and that you can not get refunds (sadly we had already booked).

Room is fine for any person who does not like to sleep at night time (ie wants to be out enjoying the night life). Staff were pleasant but did not offer alternative room when concerns were raised about noise on check-in.

Room Tip: 24 hours of internet = $20
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Stayed May 2014, travelled with friends
Helpful?
3 Thank A P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hallett Cove
Level 6 Contributor
400 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
Reviewed 5 May 2014

Reception can make or break a hotel. We bought and paid for room and breakfast through our travel agent against an offer discovered on the web. However on initial reception we were immediately involved in a dispute with reception claiming the travel agent had incorrectly booked.
Despite this the room was good on entry with all the little touches you expect but the cleaners (contracted not in-house) did a poor job of re-stocking and vacuuming etc over the following days.
the TV system failed and we had to re-tune it ourselves and the internal phone system did not work which meant a trip down the elevator every-time we needed something or simply needed to communicate.
Day staff, delightful young lady sorted the breakfast problem without fuss and thus enhanced our stay.
Okay bottom-line, not a good experience but the hotel is well-situated and the package deal (on paper) is fairly good. The room acceptable and despite the woes, we would return simply because it is comfortable enough and very well located to transport, Etihad Stadium (AFL footy etc) the outlets and Melbourne CBD.

Room Tip: Opt for the higher floors because Friday and Saturday nights have a very noisy Disco, this fact is h...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank JONHallettCove J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geelong, Australia
Level 6 Contributor
111 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 24 March 2014 via mobile

Great location. Easy to find. Not so friendly staff when checking and checking out. Sadly on arriving back to my room I discovered that there was a night club below and the noise was bloody horrendous. I will not be staying there again.

Stayed March 2014, travelled solo
Helpful?
2 Thank Everymoment
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
currumbin waters
Level 3 Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 March 2014

the stay i had in melbourne at the citiclub motel suited me on my business trip to a 'T'!!
After a hectic start..missing my plane..heavy luggage..losing an earring with no time to look for it...it was heaven to have the excellent reception..especially 'shannon' help me feel relaxed and at home. Great attentive bar tender even in the last minutes of being open..I just wanted to breathe in the last moments of the Melbourne city life before retiring for another long business briefing :/
Even when I had to run and catch a plane back..they graciously ordered a taxi who got me there right on time in comfort!
Comfy beds..ample room bathrooms and a hearty mini bar if you want to indulge..with lots of light from the huge windows or dark if you want to catch some shut-eye..I highly recommend this motel for an easy going stay that fulfils most of your needs within walking distance..just in case..

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CruisinPets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level 3 Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 March 2014

Looking on the website the rooms looked spacious, bright and airy. We where on the fourth floor at the end of the corridor. There was one panel window that was tinted so you could not see out so obviously the view was undesirable. The noise from the nightclub was pounding until early hours of the morning and the noise in the corridors travelled right down into our room. Also our room was not attended to on one of the days and the next day was not cleaned until approx. 4pm.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NAllan10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Citiclub Hotel

Property: Citiclub Hotel
Address: 113 Queen St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Restaurant Room Service Suites
Hotel Style:
Ranked #151 of 160 Hotels in Melbourne
Price Range (Based on Average Rates): £
Hotel Class:3 star — Citiclub Hotel 3*
Number of rooms: 71
Official Description (provided by the hotel):
Conveniently located in the heart of the Melbourne CBD, there are an abundance of activities around Citiclub Hotel. From shopping on Bourke Street Mall & Collins Street to outdoor dining along Southbank or the stunning Docklands. Only minutes from Melbourne's main attractions such as: Federation Square, Melbourne Aquarium, Etihad Stadium, MCG, Melbourne Observation Deck, Queen Victoria Market, Crown casino, shopping precincts and much more. Located within the CQ Melbourne complex, all your business, conference & leisure needs will be looked after. Our facilities include: Lanai Bar & Restaurant, CQ Bar and CQ Functions. Please note that Citiclub Hotel is a non-smoking property. There are no smoking rooms or areas within the building. Due to CQ Nightclub being open on Friday and Saturday nights and Public Holiday Eves, our rooms will be subject to highly elevated noise levels. We also have private functions which may run midweek and may also affect noise levels. Please choose carefully as there will be no refunds or further discounts. Staying at Citiclub Hotel Melbourne does not include club/bar entrance. All patrons are required to line up in an orderly manner and pay entrance fees. Entry is subject to security approval. Upon check-in, all guests are required to present a current photo ID as well as a valid credit card for a pre-authorisation swipe of $100 (Card holder must be present on check in. Funds must be available to be approved). NO CASH BONDS accepted. ... more   less 
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Also Known As:
Citiclub Hotel Melbourne

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