The views from room were amazing. However line up of 15 deep to check in. As they lazely checked people in . No apology as many customers had various family members circling in cars unable to park out front or find a park close by. Explained I had a severely disabled child sitting in the hot car and was already kept waiting half an hour. No consideration and didn't care. No disability parking after we sent a special request. Not even a returned email. Never received a response prior to arrival. Carpet was stained and white pillow appeared brown laying on run down leather couch. Very overrated for the money. However loved the million dollar views. Very disappointed!
- Official Description (provided by the hotel):
- The Sebel Residences Melbourne Docklands are located at NewQuay with the tram by its door and within walking distance of Melbourne's central business district, Etihad Stadium and factory shopping outlets. ... more less
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- Also Known As:
- Grand Mercure Docklands Hotel Melbourne
- Mercure Hotel Melbourne
- Grand Accor Docklands