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“Convenient and reasonable”
Review of Oaks on Market

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Oaks on Market
Ranked #91 of 160 Hotels in Melbourne
Reviewed 7 January 2014 via mobile

Stayed here for 3 nights on the 13th floor, in the 2 bedroom suite.

Overall clean, tidy, furnishings ok, nothing too special but still well presented. Indoor swimming pool is great and has a spa and gym too.

The best thing about this place is the location. In the heart of the cbd. Walk to everything or a very short tram ride.

There is parking available, a separate car park approx. 3 minute walk from the hotel. The hotel 'validates' the ticket so its only $10 max each time you drive out of the car park.

The staff were very helpful in finding us a dry cleaning place after we missed their dry cleaners collection time.

Small things that were a concern. No ramp to get into the hotel which is inconvenient when you have 3 suitcases, 1 pram, 1 toddler and 1 infant. Approx. 10 stairs. The bedroom doors were frosted glass so if you go as 2 couples and want privacy in the bedroom there wont be any.

Overall very happy and would stay here again.

Stayed: December 2013, travelled with family
Thank JonesTheBartender
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OaksMarket, Manager at Oaks on Market, responded to this reviewResponded 9 January 2014

Dear Guest,

Thank you for your review

We are glad that you enjoyed our location and found our facilities clean, tidy and well presented.

We are pleased to read that the staff were helpful in finding a dry cleaning service for you.

We can understand stairs at an entrance can be inconvenient. We have an assistance bell at the bottom of the stairs. Please in future visits press the assistance bell or see a reception and our staff will help.

Thank you for your time

Kind Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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719 - 725 of 1,224 reviews

Reviewed 5 January 2014

stayed two nights in studio appartment. Clean and tidy. Got an early check in which was fantastic not having to leave luggage at reception or tote stuff around while we went shopping. Room well equiped but spouse found bed a bit firm, no pillow top matress? Gym OK but would be better if you can see the TV while on the treadmill rather than having to watch the reflection in the mirror. Small but equipment servicable. Pool nice but spa could have been hotter. Good location walking distance to Bourke St Mall (6-7 mins) and trams close by. Left car at home.....

Room Tip: studio appartment 10th floor
  • Stayed: December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank 892JamesH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OaksMarket, Manager at Oaks on Market, responded to this reviewResponded 8 January 2014

Dear Guest,

Thank you for highlighting how close you found our location to Bourke Street Mall and the public transport.

We are glad to read our staff could assist you with an early check in and that you found our room to be tidy, clean and well equipped.

Thank you for providing your suggestions for pillow tops for mattress and position of our TV within the Gym area. In relation to our spa we set the temperature as warm, we will check the tempurature and pass these suggestions onto the housekeeping and maintenance department.

Thank you for your time

Kind Regards


.

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Reviewed 5 January 2014 via mobile

Stayed with my daughter for 3 nights whilst on a shopping trip to Melbourne. The Oaks on Market offered everything we needed for a great stay. Friendly service, great room, pool to relax at end of day, close to all forms of shopping & restaurants. Would highly recommend. Thank you for making out trip even better.

Stayed: January 2014
1  Thank Mpess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OaksMarket, Manager at Oaks on Market, responded to this reviewResponded 8 January 2014

Dear Guest,

Thank you for taking the time to write a review.

It’s fantastic to read that your trip was made better because off the friendly service you received.
We are pleased you found the time to relax within our pool facilities after a long day shopping.

Thank you once again

We look forward to welcoming you back

Kind Regards

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Reviewed 2 January 2014

Parents and 2 teenagers in a 2 bedroom apartment for 4 days just prior to Christmas 2013.
Room had everything we needed (Foxtel in large room and main bedroom). Cleaned daily. Close to the city with a tram service around the corner on Collins St. Walk to Bourke St mall took <10 minutes. The off site parking was only 100 metres away and at $10 a day - a steal. Dropping off luggage was easy as Market street is only one way at the moment due to construction across the road (BTW- no discernible noise from the building work). Pool, spa and sauna were good and the gym is OK but a little light on for equipment. Front desk provides towels for the pool. Overall, a good experience and one I'm happy to repeat.

Room Tip: Stayed in room 1505 and faced the Yarra river and Crown Casino. Nice views to the Bay.
  • Stayed: December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank bushwalker2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OaksMarket, Manager at Oaks on Market, responded to this reviewResponded 6 January 2014

Dear Guest,

It’s a pleasure to read that we were able to provide you with everything you needed during your stay and that you found our location convenient to explore the city sights.

We are glad that you were able to experience our wonderful views from 15th level and find the time to relax with our pool, spa, sauna and gym facilities.

We thank you for time and look forward to welcoming you back

Kind Regards

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Reviewed 30 December 2013

Stayed in a studio apartment with queen sized bed, quite well equipped with basic kitchen facilities (mini-fridge, microwave, grill, utensils.) Great location, with many tram services nearby.
Walking distance to Flinders station and Crown Casino complex, otherwise it is only 1 tram stop away.
Hotel service is normal, nothing impressive but is adequate for us since we
are not in the room most of the time.

However, I do not understand how the in-house café operated as it is closed most of the time.
Anyway, there is Subway and other cafes nearby.

  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank RyanMelSG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OaksMarket, Manager at Oaks on Market, responded to this reviewResponded 1 January 2014

Dear Guest,

Thank you for taking the time to review our property; we are glad that you enjoyed the great location of our building and the well equipped apartments.

Again thank you for your feedback; and we look forward to welcome you back soon.

Regards

Report response as inappropriate
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Reviewed 29 December 2013

We booked a 1 bedroom apartment (with city view) during the Christmas period with inflated room rate like everywhere else across Australia. But we are still happy with our 2 night stay.

It's located in the quiet little Market Street which is only 1 block from Flinder Street, the Yarra River and Tram station. Most of the tourist attractions are within walking distance or easy access to catch the free tourist tram.

The service and hotel amenity are consistent with a 4 star rating hotel.

The 1 bedroom apartment with city view is actually very spacious and clean. It has 2 LCD TVs and basic cooking utensils. The 2 nights stay has been pleasant.

Having stayed in quite number of serviced apartments around the country, I have a couple of suggestions regarding the room amenities. A lot of serviced apartments how have DVD players and a washing machine (and even dishwashers). A bit more cooking utensils (eg toaster) will make the room look more roomy. It would also be a good idea to have a non slip mat or a hand rail in the bathtub shower to prevent falls.

Overall, it has been a pleasant stay

  • Stayed: December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Thank CanberraTourist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OaksMarket, Manager at Oaks on Market, responded to this reviewResponded 30 December 2013

Dear Guest,

Thank you for your very detailed review and feedback; we are happy that you had a pleasant stay with, however please rest assure that we will take your very useful comments on board and hopefully we will be able to improve any shortfalls.

Regards and Happy 2014!

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Reviewed 29 December 2013 via mobile

We booked 2 rooms for 4 nights, very comfortable and the rooms are awesome and very well maintained. The hotel offers heaps of services such as gym, bar area, and swimming pool. Located in the heart of the city, close walk to everything. Love it!

Stayed: December 2013
1  Thank ChristianeNSW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OaksMarket, Manager at Oaks on Market, responded to this reviewResponded 30 December 2013

Dear Guest,

Thank you for your taking the time to review our property; we are glad to read that you loved your stay and our awesome and very well maintained rooms.

thank you again; and we look forward to welcome you back in 2014!

Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Oaks on Market

Address: 60 Market St, Melbourne, Victoria 3000, Australia
Phone Number:
Region: Australia > Victoria > Melbourne > Central Business District
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#62 Romantic Hotel in Melbourne
#66 Business Hotel in Melbourne
#66 Family Hotel in Melbourne
#82 Luxury Hotel in Melbourne
Price Range: £84 - £216 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Oaks on Market 4*
Number of rooms: 280
Official Description (provided by the hotel):
Oaks on Market is a centrally located Melbourne accommodation, offering easy access to Melbourne's attractions: shopping, theatres, dining and entertainment, as well as proximity to the legal and financial precincts. Oaks On Market comprises 280 luxuriously appointed Studio, 1 and 2 bedroom fully self-contained apartments. All rooms have brand new 32-inch flat screen TVs, sofas and contemporary artwork. Some rooms have views over the Yarra River and guests can also enjoy individual stereo systems, climate control, access to the indoor heated lap pool, fully equipped gym, spa and sauna. ... more   less 
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Also Known As:
Oaks On Market Melbourne
Oaks On Market Hotel Melbourne

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