The location is great I have to admit, it's right opposite the Flinders St train station, and tram stops right in front. We checked in very late, or should I say very early, 1:30 am to be exact. Fortunately my wife and I had stated that we required late check-in, and stated the exact time as well. Fortunately they assigned their night guard to wait for us to check-in. Else we might have to sleep on the streets. There are plenty of 24-hour convenience stores around Flinders, Elizabeth and Swanston street. Mackers is just around the corner and operates 24-hours with free wi-fi too!
The night guard who is of South Asian descent was friendly and very courteous. This is a huge contrast compared to their daytime staffs who were often rude and indifferent to the guests.