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“Great place” 4 of 5 bubbles
Review of Quest Carlton on Finlay

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Quest Carlton on Finlay
Ranked #50 of 158 Hotels in Melbourne
Certificate of Excellence
Wellington, New Zealand
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Great place”
4 of 5 bubbles Reviewed 3 September 2013

3 adults and 2 kids stayed in a 2 bedroom apartment for 3 nights and it was perfect for what we needed. Friendly service, clean and well-appointed apartments, good location, great value. Would be happy to return next time we visit Melbourne.

  • Stayed August 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Conno250
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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263 reviews from our community

Traveller rating
    103
    122
    27
    8
    3
See reviews for
84
57
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75
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Auckland, New Zealand
Level Contributor
197 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 bubbles Reviewed 24 August 2013

A nice 1BR apartment with a basic and comfortable setup, but nothing special. The taxi to the airport is around AU$45. The location is excellent for the university and the local restaurant scene, and is some 2km from the river (walkable distance). The service is somewhat blaze about the quality, but then you're probably not considering an apartment hotel if you want great service.

  • Stayed July 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank OceanRower
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QOL, Director of Sales at Quest Carlton on Finlay, responded to this review, 1 September 2013
Dear OceanRower,
Thank you for taking the time to share your feedback from your recent stay with us. It is great to hear out location was a highlight of your stay. It was a pleasure to have you and if there is anything we can do to assist you in future, please do not hesitate to contact us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
162 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 bubbles Reviewed 6 August 2013

We spent a week here. Everything worked: wifi, cooker, dishwasher, TV, laundry machines. Excellent housekeeping. Bed was comfortable. Decoration was pleasant if unmemorable. Very convenient for Melbourne University and CBD. Because it's in "Little Italy", you have to brave innumerable people trying to get you into their indistinguishable Italian restaurants. And we felt guilty not going to any of them. We'd return on a business trip, but we'd choose somewhere with more character for a romantic visit to Melbourne.

Room Tip: We were in 310, which had a balcony and faced west, and even had a bit of a view. Probably higher up...
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  • Stayed July 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Brian_de_Kilburn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QOL, Director of Sales at Quest Carlton on Finlay, responded to this review, 1 September 2013
Dear Brian_de_Kilburn,
Thank you for taking the time to share your comments from your recent stay with us. It was a pleasure to have you and if there is anything we can do in future to assist you, please do not hesitate to contact us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 13 July 2013

I shared their 2 bedroom apartment with 3 friends for 2 nights while staying in Melbourne for a weekend conference. It cost us around AUD 45-50 to travel to/from the airport by taxi. The apartment was simple but clean enough. The bed was comfortable and the shower had plenty of hot water and good water pressure. It was smack bang in the middle of Lygon St so there were plenty of restaurants to eat out in the evenings. I usually like to have a bit of luxury when I travel for pleasure so wouldn't have picked this place if I were on holidays. It was fine for a conference weekend.

  • Stayed June 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank shanzx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QOL, Director of Sales at Quest Carlton on Finlay, responded to this review, 14 July 2013
Dear Shanzx
Thank you for taking the time to share your review from your recent stay with us. I am pleased to hear that our location was a highlight of your stay. Please be assured that i will certainly pass your comments onto management regarding the condition of the property. I am also delighted to share with you that later on in the year we will commence a very exciting refurbishment and we would love for you to come back and stay with us once this has been completed. In the mean time, if there is anything in future we can do to assist please do not hesitate to contact us. Thank you again Shanzx for your crutial feedback and we hope to welcome you back to Quest Carlton on Finlay in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 5 June 2013

Location of this place is just off Lygon St - and right in the thick of the restaurant strip. A little tricky to find (had to give the taxi driver directions), but I think worth it.
We booked a studio apartment, and compared to other similar accommodation in central Melbourne, it was very well laid out, and thoughtfully appointed which meant that while the space was compact, it didn't feel at all cramped - an achievement in itself when I've stayed in 1 bed apartments that have felt more claustrophobic.
Staff were fabulously helpful and patient at every step of the way (my partner was uncharacteristically crabby when we checked in but they more than took it in their stride (thank you!)).
We paid full price for our stay, so it was a little more than I'd pay if we lived in a world of 'pay what you think is a fair price', but not so much more as to leave me feeling unduly disgruntled about it.
It's definitely high on our list of places to stay - especially if we need to be at that end of the city. Nice work folks.

Room Tip: Rooms at the front overlook the back of restaurants so would probably get a fair bit of noise late i...
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  • Stayed November 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ObesaCantavit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QOL, Director of Sales at Quest Carlton on Finlay, responded to this review, 10 June 2013
Dear ObesaCantavit,
Thank you for sharing such a lovely review from your recent stay with us. Please be assured I will certainly pass on your positive feedback onto our fantastic front office team. We would love for you to come and stay with us again and if there is anything that we can assist with in future, please do not hesitate to let us know.
We look forward to welcoming you back again the next time you visit Melbourne.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Riddells Creek, Australia
Level Contributor
65 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 19 May 2013

Four friends stayed at this hotel last night and we found the location to be perfect and the hotel itself more than adequate. The two bedrooms were spacious, the living and dining rooms were comfortable and the kitchen and bathrooms, although small, contained all we needed - and all in good and clean condition. What was the standout however was that we could walk to the theatre, Melbourne Central and to any number of cafe/restaurants in Lygon St within a few minutes. The staff were all very pleasant and helpful and the price was reasonable when compared to other accommodation.

  • Stayed May 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Pegawil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QOL, Director of Sales at Quest Carlton on Finlay, responded to this review, 21 May 2013
Dear Pegawil,
Thank you for taking the time to write such a positive experience on your recent stay with us. It is really nice to receive such kind words about our property, location and our fantastic front office team. I will certainly pass on your lovely feedback to the team and we look forward to welcoming you back to Quest Carlton on Finlay in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ballarat, Australia
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 19 May 2013

Great location as we could walk along Lygon street at our leisure and enjoy the Saturday night vibe. Two bedroom apartment was clean and comfortable. Car parking cost additional $25 so ending up being expensive accommodation. I would stay here again though.

  • Stayed April 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Andrea W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QOL, Director of Sales at Quest Carlton on Finlay, responded to this review, 21 May 2013
Dear aweigall,
Thank you for taking the time to share your experiences from your recent stay with us. I am very pleased to hear that our location was a highlight of your stay. I absolutely agree with you, Lygon Street definitely has a lot of charisma and surrounds you with a great atmosphere. I am delighted to share with you that Quest Carlton on Finlay is in the process of undertaking a very exciting refurbishment later on in the year. Once this is completed we would love for you to come back and stay with us again for another wonderful experience. Thank you again for sharing your feedback, it is greatly appreciated and we certainly look forward to welcoming you back to Quest Carlton on Finlay in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quest Carlton on Finlay

Property: Quest Carlton on Finlay
Address: 2 - 9 Finlay Pl | Carlton, Melbourne, Victoria 3053, Australia
Region: Australia > Victoria > Melbourne > Lygon Street
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Room Service Wheelchair access
Hotel Style:
#70 Business Hotel in Melbourne
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Quest Carlton on Finlay 3*
Number of rooms: 52
Official Description (provided by the hotel):
Stylish, comfortable and newly refurbished serviced apartment accommodation located in the heart of Melbournes' "Little Italy" awaits you at Quest Carlton on Finlay. Our 52 bright and spacious executive apartments provide you with a 'home away from home' experience from which you can make the most of your stay in Melbourne. ... more   less 
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Also Known As:
Quest Carlton On Finlay Hotel Melbourne

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