My girlfriend was the one who booked the hotel for our trip to Melbourne for Wicked. She knows that I prefer to stay in a reasonably well hotel rather than a backpacker. After reading the review on this website, she decided to book this 'lovely' hotel.
We arrived late at night ~2300. We got the keys and went up to our room. They gave us the room which shared the main door with the door next to us, in another word, weird. The room was completely different to the photo that we saw on the internet. We went to bed and I realised that the 'Queen size bed' was actually combined of two single beds. I always have back problem and obviously that was not mentioned in the description when my girlfriend made the booking. Anyway, that was late at night and we decided to put up with it that night.
The next morning we talked to the manager and requested to have the bed changed and he was so reluctant to change the mattress and eventually it was changed after I insisted.
The room was tidy but very small. No view. service was very bad. well, I will not recommand this hotel to any of my friend.
- Official Description (provided by the hotel):
- Oaks on Lonsdale is located in one of Melbourne’s most sought after locations and offers ultra modern hotel rooms and apartments. Oaks on Lonsdale provides comfortable, contemporary studios and spacious one, two and three bedroom fully self contained apartments all complete with fully equipped kitchens fitted with stainless steel appliances and reverse cycle air-conditioning. ... more less
- Reservation Options:
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- Also Known As:
- Oaks On Lonsdale Melbourne
- Oaks On Lonsdale Hotel Melbourne