Having read about the upmarket resort (self rated 5 Star)near Cable Beach we booked for 5 days.On arrival we were shown to a different room as our accomodation had not been finished(built) which was not disclosed to us until arrival.
It did not stop there and the minor annoyances of telephone not working,.the toilet flushed all night,there was no Ice or ice tray provided nor was there any compendium outling such basic issues as where the Laundry was located with buiders still hammering didnt help,particularly whe the electricity had to be turned off for the building works the next morning.
The breakfast area was not staffed sufficiently (one staff member) to keep the Buffet supplied.
Finally with 30 degree days no umbrellas were provided around the (small) pool or the guest courtyards as"they were being ordered fom overseas and hadnt arrived"
Needless to say we moved out after one day.
- Official Description (provided by the hotel):
- Kimberley Sands Resort and Spa is Broome's newest full service spa resort located close to Cable Beach. Located in the Kimberley Region of Western Australia, our Award winning intimate 72 room & suite resort is created to nurture you. Here you'll find understated elegance and around the clock attention. Original art to the hand selected furnishings and decor, every detail reflects the Kimberley. Features include the 25m Maxima pool, guest gym, meditative gardens and day spa. ... more less
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- Also Known As:
- Pinctada Cable Beach Hotel Broome
- Pinctada Cable Beach Broome