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“Good accommodation, not a proper dog yard!! Very dangerous and easily to get out of!”

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Frangipani Guest Retreat
Ranked #27 of 28 Speciality Lodging in Broome
Reviewed 4 May 2014

Room with the spa was very beautiful would of liked a DVD player for chill out nights, dog yard was very very disappointing, dogs could get out very easily and all the yard was full of bits and peaces that the dogs would just destroy , it's only fenced off with bamboo screening not much else couldn't get my pet bond back till she had Internet access, lack of photos on the Internet and not much privacy at all due to apartments being attached to her own home so you can here the people in the room next to you, location wasn't far from town so that was good and not to far from the beach but you still have to drive everywhere because its not with in walking distance to any shops or beaches.

  • Stayed: April 2014
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3  Thank Adventure92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 17 February 2014

Not pet friendly. Dogs can't stay in a 7sqm area when there is a cyclone outside but host wouldn't let us take our puppy inside. We promised 50% refund but ended up refunding only $270 out of $1200. She lied to us and she acted extremely unprofessionally. She ruined our NYE holiday.

  • Stayed: December 2013, travelled as a couple
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3  Thank ClaudiaBonfire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2013

This retreat/room is certainly tastefully decorated & clean. However,the tiny pebbled courtyard is cluttered with 'stuff'- old bbq,lots of plants, chairs & table etc. Little room for dog. Pebbles on ground (dogs hate them), brush panel fence not secure,loose plus gap under gate, any size dog can escape . Owners dogs roamed and kids kicking ball on fence annoying our dog who wanted to play ball. Handmade sign stuck at door with blu tak informs 'no shoes inside'.
The big surprise on arrival was an unannounced extra $400 CASH bond on top of rental already paid. $200 for us and $200 for dog on arrival-no receipt/proof of pmt, and wanted it right away as she was 'going shopping'. Owner expects trust with our cash but does a full insulting inspection in front of us before we could go.
Being attached to owner's residence (and only 2 units) it was annoying to have her dropping by several times, kids running about and feeling like we were plonked in her yard.Not relaxing as quiet as we had hoped. It was in a very suburban area on a normal block.
No hot water while we were there for the 2 nights which we suspect she knew about.
Also nowhere near anything.
If I had to rate this place out of 10, I'd give it 8/10 for cleanliness & appeal inside, 1/10 for suitability for dog (despite that being it's selling point), 2/10 for service (because of the annoying closeness & lack of privacy), 2/10 for price (because of the surprise bond), & 0/10 for business ethics (due to lack of invoicing/receipting facility and the need to check every bloody drawer and cupboard before we left - We felt like we were being treated like potential thieves!
Just when I thought I'd found what Broome really needed - a quiet retreat (which is usually not smack-bang in suburbia) which accommodates pets in a safe, secure environment ..... btw: 'pets' means only a dog - cats are not allowed.

  • Stayed: June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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3  Thank beffyk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Frangipani Guest Retreat

Address: 6 Nabarlek St, Broome, Western Australia 6725, Australia
Region: Australia > Western Australia > Kimberley Region > Broome
Hotel Style:
Ranked #27 of 28 Speciality Lodging in Broome
Number of rooms: 2

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