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“the real Bali experience”

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Bali Hai Resort & Spa
Ranked #4 of 13 Hotels in Broome
Certificate of Excellence
Reviewed 30 November 2013

My wife, baby and I really enjoyed staying this great resort. it truly felt like Bali, but without the typical Bali hustle :). special thanks to the ever friendly staff!
we hope to get the chance to come over from Europe again and stay at this lovely place once more and enjoy a cold drink in the restaurant / bar that they are currently building.
p.s. its location near the beach is great and we shot some fantastic pics of traditional sunset, double rainbow, etc.

  • Stayed: November 2013, travelled with family
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Thank lierooi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bali H, Front Office Manager at Bali Hai Resort & Spa, responded to this reviewResponded 8 December 2013

Dear Lierooi

Thank you for taking the time to review the Bali Hai Resort & Spa.

It is wonderful to hear that you found our staff friendly and that you took some beautiful photos of Cable Beach. We share your enthusiasm for the new Bali Hai Cafe and we look forward to it opening in 2014.

Warm Regards

Bali Hai Resort & Spa Staff

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Write a ReviewReviews (395)
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260 - 266 of 395 reviews

Reviewed 8 October 2013

We stayed a week in this beautiful place and absolutely loved every minute of it. From the friendly staff who checked us in 3 hours early because that was when we arrived, to the well appointed accommodation which was secluded, quiet and everything we needed, to the fantastic massages and facial we had in the Day Spa, this resort has it all. The villas are positioned to maximise privacy and equipped to enable guests to prepare meals if they wish, relax by the pool and generally recharge the batteries. One of the nicest aspects of is resort is the beautiful aroma, very reminiscent of Bali and to the feeling of relaxation. This is complemented by the plants and furnishings, making it a very pleasant place to be. We found all the staff to be very friendly and helpful, from the girls on reception who cheerfully suggested and booked a tour to the Horizontal Falls for us, stored our frozen fish (caught on the fishing charter trip) in the fridge after we'd checked out and before our flight home, to the cleaning staff who were efficient and polite to the guy who came to change our gas bottle.... Everyone was delightful. We can't wait to go back and will definitely recommend this resort to our friends and family.

  • Stayed: October 2013, travelled as a couple
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1  Thank Deb T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bali H, Front Office Manager at Bali Hai Resort & Spa, responded to this reviewResponded 19 October 2013

Dear Deborah and Michael,

Thank you for your lovely review and recommendation.

It is wonderful to hear that you “loved every minute” of your holiday. We are pleased that you were able to “recharge the batteries” by indulging in treatments at the Bali Hai Spa, relaxing by the pool, and enjoying the privacy and serenity of your villa. It is also great to hear that you made the most of your time in beautiful Broome exploring the Horizontal Waterfalls and fishing.

We appreciate you taking the time to acknowledge the Bali Hai Staff and your kind words have been passed on.

We look forward to welcoming you back to Bali Hai Resort & Spa soon.

Kind Regards,

Bali Hai Resort & Spa Staff

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Reviewed 8 September 2013

We stayed here in December 2012 for 1 night, our first trip to broome on our long driving trip from cairns. We had a really lovely time. The staff were great, the room and pool area was lovely, very quiet felt like we were the only ones there. While we waited to be shown to our room we were given a nice hand towel that was wet with cold water and a lovely refreshing drink, was just lovely as it was sooo hot. We had a room where the bathroom was outside, it was interesting and kind of nice...something that we had never experienced before.

  • Stayed: November 2012, travelled as a couple
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Thank Colleen A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bali H, Front Office Manager at Bali Hai Resort & Spa, responded to this reviewResponded 9 September 2013

Thank you for your kind words. You have given us the ultimate compliment as it is always wonderful to hear that a guest enjoyed their first stay so much that they would like to return. We hope that your next trip to Broome is not too far off in the horizon as we look forward to welcoming you back to Bali Hai Resort & Spa.

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Reviewed 5 September 2013

We just spent 3 nights at this resort (thurs-sun), we had booked for our 20th anniversary and from the time of booking to when we left the staff were wonderful. Answering all my questions before we arrived, giving advice on how far things were, restaurants etc. On arrival, we were shown to our room, walking through the well maintained gardens, past the beautiful pool and the spa.
We had booked a deluxe spa room which had the outdoor shower which was great! We were shown the room and since we hadn't been in Broome before the friendly staff member got a map out and showed us where to get the bus, where it went and points of interest. She then pointed out the bottle of champagne waiting for us in the fridge to celebrate our anniversary!

I visited the spa and had the Balinese massage which was wonderful. I had hoped to have a different treatment but they were very full, so I would recommend booking your treatments before you arrive.

As we were there for such a short time, we didn't take advantage of the kitchen & BBQ facilities in the room but if there longer, it's definitely worth going to Coles or Woolies in Broome to stock up on food ( don't use the local shop!)

The only thing that was a bit disappointing was the wifi, it was very temperamental and kept dropping out but since I was trying to chill out anyway, not such a bad thing!

It will be great when they have a little cafe/restaurant out front for breakfast - we will be back next year to try it out!

Stayed: August 2013, travelled as a couple
1  Thank Gail M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bali H, Front Office Manager at Bali Hai Resort & Spa, responded to this reviewResponded 9 September 2013

Dear Gail M,

Thank you for taking the time to review the Bali Hai Resort & Spa.

It is fantastic to hear that we were able to make your first time to Broome and your 20th anniversary extra special. Your comments have been passed onto all the Bali Hai Staff.

Thank you for bringing to our attention the issues you experienced with our wireless internet during your stay. We are currently working with our internet provider to ensure that we are offering a consistent and stable internet connection to our guests. Our apologies for the inconvenience during your stay.

We share your excitement for our new cafe and we are looking forward to being able to expand on our services and facilities.

Thank you again for your kind words, we hope to welcome you back to Broome soon.

Kind Regards,

Bali Hai Resort & Spa Staff

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Reviewed 27 August 2013

This is the second time we have stayed here, it is in a great location, with easy walking to cable beach, Divers tavern, and the local resturants. The bus runs in to Broome all day. The rooms are very open, clean and comfortable.

Room Tip: The top of the wazza rooms are great.
See more room tips
  • Stayed: July 2013, travelled as a couple
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2  Thank Beaky05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bali H, Front Office Manager at Bali Hai Resort & Spa, responded to this reviewResponded 9 September 2013

Thank you for your lovely comments. We hope to welcome you back to Bali Hai Resort & Spa for a third visit!

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Reviewed 27 August 2013 via mobile

My family & I stayed here & found the resort peaceful (even though building cafe). Staff were friendly & happily arranged a late check-out & use of facilities until we had to go the airport. The deluxe villa was nice but the tv was placed too high & the internal seating furniture was not quite right. Also, a little moisturizer would be v welcome. Overall, a pleasant resort.

  • Stayed: August 2013
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Thank Kingston12344
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bali H, Front Office Manager at Bali Hai Resort & Spa, responded to this reviewResponded 9 September 2013

Dear Kingston12344,

Thank you for your feedback.

We are pleased to hear you found the Bali Hai Staff friendly, and that your last day in Broome was relaxing with the late check out and use of the resort's facilities.

Thank you for bringing to our attention the positioning of the furniture and television in the Deluxe Studio, and the suggestion of adding moisturiser to the amenities already provided in the villas.Your feedback is valuable to us as we endeavour to not only maintain but improve our service and product.

We hope that we can be of assistance again when you are next in need of a peaceful and relaxing holiday.

Kind Regards,

Bali Hai Resort & Spa Staff

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Reviewed 22 August 2013

Recently travelled to Broome to marry and stated at Bali Hai and Cable Beach resort.
Both resorts were great in different ways.
But Bali Hai really excelled at providing friendly service and helped make our wedding day even more special.
Kristan arrived early with sparkling wine, the staff picked frangipani blooms for the bouquet and hair, they even gave the groom the use of a room for the day - without charge.
Thanks so much - Joy and I really appreciated what you did for us.
And the resort - nice rooms, great outdoor bathrooms, lovely pool and relaxing spa.
Happy to recommend.
Thanks especially to Kristan!
Charlie

  • Stayed: August 2013
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Thank 255100Charlie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bali H, Front Office Manager at Bali Hai Resort & Spa, responded to this reviewResponded 9 September 2013

Dear Joy, Charles and Jessica,

Thank you for your lovely comments.

We are delighted to hear you enjoyed your stay with us. We are so pleased that we were able to make your wedding day extra special. Your comments have been passed onto Kirsty and all the Bali Hai Staff.

We wish you all the best for your future together, and hope to one day welcome you back to Bali Hai Resort & Spa.

Kind Regards,

Bali Hai Resort & Spa Staff

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Additional Information about Bali Hai Resort & Spa

Address: 6 Murray Rd, Broome, Western Australia 6726, Australia
Region: Australia > Western Australia > Kimberley Region > Broome
Amenities:
Business Centre with Internet Access Free Parking Kitchenette Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Broome
#4 Spa Hotel in Broome
Price Range: £82 - £191 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Bali Hai Resort & Spa 3.5*
Number of rooms: 31
Official Description (provided by the hotel):
Enter the lush tropical gardens of the Bali Hai Resort & Spa, and it only takes you a few minutes to sense that you have chosen a unique experience. The self contained Asian-influenced villas celebrate Broome’s multicultural character, whilst offering privacy, courtyards, and the luxury of showering under the stars in your private open air “Mandi” bathroom.Nestled in the natural tropical surrounds of the Bali Hai Resort lies the unique Bali Hai Day Spa where you’re offered an exclusive range of health and beauty therapies that are as unique as the Australian outback and as exotic as the island of Bali. ... more   less 
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Also Known As:
Bali Hai Resort And Spa
Bali Hai Hotel Broome

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