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“Great”

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Bali Hai Resort & Spa
Ranked #3 of 11 Hotels in Broome
Certificate of Excellence
Sydney
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Great”
Reviewed 5 July 2014 via mobile

Stayed for 6 nights. The hotel is very well located, just a short walk to cable beach and the sunset bar. The rooms are large, well designed and spotless. We catered for ourselves for most meals as broome is quite expensive and that worked super well. The new restaurant at the hotel is good, waiting for the grog licence. Highly recommended.

Stayed July 2014, travelled with family
Helpful?
1 Thank Rob G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bali H, Front Office Manager at Bali Hai Resort & Spa, responded to this review, 10 July 2014
Dear Rob G

Thank you for your feedback. We are happy you found the villa to be of a good size, well designed and clean.
It is great that the resort now has the option for guests to cater for themselves or to enjoy a meal at our new Cafe.

Kind Regards
Bali Hai Resort and Spa staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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356 reviews from our community

Traveller rating
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    5
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (76)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Sydney, Australia
Level Contributor
62 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 3 July 2014 via mobile

We booked Bali Hai because of the location to Cable Beach and because you could get two bedroom suites.
We were very impressed with the staff, their attentiveness and the quality of the accommodation. The quality of the rooms is great with local artists used to provide much of the decor items.
Our two bed unit had a great BBQ area, two bathrooms, laundry, kitchen and lounge.
The day before we arrived anew restaurant opened that we tried one night and again it was very good. Staff were really friendly and the food was of good quality.
We would definitely recommend and stay again.

Stayed July 2014, travelled with family
Helpful?
1 Thank Steve G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bali H, Front Office Manager at Bali Hai Resort & Spa, responded to this review, 10 July 2014
Dear Steve G

Thank you for your great feedback. We are pleased to read that you enjoyed your 2 room Villa and the amenities it has to offer. It was great to hear that you enjoyed your meal at the new Bali Hai Cafe, your kind words have been passed on to the staff. We look forward to welcoming you back to Bali Hai Resort and Spa.

Kind Regards

Bali Hai Resort and Spa staff
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Donald, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 June 2014

Just been to dinner at Bali Hai. Great service, great venue and extra great food especially sweets. Sure to be the place to be for that special dinner with friends or just for dinner for the sake of going out for dinner.

  • Stayed June 2014, travelled solo
    • Value
    • Service
Helpful?
1 Thank Lynne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bali H, Front Office Manager at Bali Hai Resort & Spa, responded to this review, 10 July 2014
Dear Lynne W

Thank you for your great feedback. We are very excited with the opening of Bali Hai Cafe. We are glad you enjoyed your evening and hope to see you back soon.

Kind Regards
Bali Hai Resort and Spa staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 June 2014

This is my first review because I am not happy, and I am the kind of person that is happy eating top notch or very basic as long as you get a good meal for the price you are paying. We booked their new restaurant that opened on June 27 for dinner. It doesn't have a liquor licence at the moment so it is BYO with a $2 corkage which is great. The staff are very welcoming and caring and keep asking if everything is ok so I guess they are trying to see how you as the guest are feeling but it is always hard to say things are nowhere near what you expect when you are sitting there. We run our own business so we are there to enjoy ourselves and not try to help run theirs. But I guess because of my disappointment and spending my time writing this I am giving them an opportunity in a public forum to change quickly if they wish to be successful.The wheels started to fall off very quickly for a night that we were really looking forward to and this is why, we ordered a pizza, a scallop risotto and a Balinese breast of chicken curry. The pizza was great but the rest was very disappointing, the risotto was boring, bland and very small which is not right seeing it is a rice based meal. Rice is cheap so the quantity should have been there. The Breast of chicken was cut up into small pieces but there was not very much of it and was more like an entree size not a main. The pizza was great but the other meals really need to be worked on. We finished, paid the bill and left there and were still very hungry so went down Murray St to the Caravan park Cafe that was still open where I ordered a Barramundi and chips for $15 and it was just fantastic. I understand this restaurant has only been opened 3 nights so we will try it again in the future to see if things have changed.

  • Stayed June 2014, travelled with family
    • Value
    • Service
Helpful?
2 Thank Muzwilltravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bali H, Manager at Bali Hai Resort & Spa, responded to this review, 30 June 2014
Dear Muzwilltravel

Thank you for visiting the Cafe' and spending time in giving an early review. We appreciate your feedback.

We have taken on board the suggestions, especially regarding portion size as this was mentioned earlier.

There has been a lot of positive feedback, however, we aim to address issues as they arise.

We are happy that you enjoyed the pizza and would like to welcome you back again, hopefully for a selection of tasty dishes.

Kind regards
Management
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Level Contributor
43 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 21 June 2014

A relaxing stay in a lovely deluxe villa. Accommodation was spacious in our 2 bed, 2 bathroom,lounge and kitchen villa . A lovely outside covered dining area with large BBQ. I used the spa facilities which were excellent . Good pool and surrounding areas. Unfortunately the restaurant was not open but there is enough close by to satisfy most needs. Staff helpful with a couple of ailments, one with hot water and the other with WFI which they dealt with quickly .

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Linda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bali H, Front Office Manager at Bali Hai Resort & Spa, responded to this review, 10 July 2014
Dear Linda H
Thank you for taking the time to comment on your stay in the 2 room Villa Deluxe at Bali Hai Resort and Spa. We are pleased that you enjoyed your holiday and look forward to welcoming you back to the Resort where you can experience some of the culinary delights in the new Cafe.
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Perth, Australia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 June 2014

We've stayed here a few times in a Deluxe chalet and it is just superb quality accommodation. I loved the outdoor shower facility and the huge 4 poster bed! The bath is just amazing!! Terrific service from the housekeeping ladies. We will be back again for sure!

  • Stayed April 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
1 Thank BellevueMuriel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bali H, Front Office Manager at Bali Hai Resort & Spa, responded to this review, 9 June 2014
Dear BellevueMuriel

The staff at Bali Hai Resort are very pleased that you had another great stay. We all look forward to welcoming you when you next visit.

Best regards
Bali Hai Resort & Spa Staff
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Cumbria
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 June 2014

A fantastic end to an amazing holiday driving from Darwin to Broome. The staff at Bali Hai could not have been more helpful, especially Michelle on reception. Good value for money compared with other accommodation in Broome.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CJ20s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bali H, Front Office Manager at Bali Hai Resort & Spa, responded to this review, 9 June 2014
Dear CJ20s

Thanks for providing feedback on your stay at the Bali Hai Resort & Spa.

We look forward to welcoming you back to Broome again.

Kind regards
Bali Hai Resort & Spa Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Bali Hai Resort & Spa

Property: Bali Hai Resort & Spa
Address: 6 Murray Rd, Broome, Western Australia 6726, Australia
Region: Australia > Western Australia > Kimberley Region > Broome
Amenities:
Business Centre with Internet Access Free Parking Kitchenette Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Broome
#3 Spa Hotel in Broome
#3 Luxury Hotel in Broome
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Bali Hai Resort & Spa 4*
Number of rooms: 31
Official Description (provided by the hotel):
Enter the lush tropical gardens of the Bali Hai Resort & Spa, and it only takes you a few minutes to sense that you have chosen a unique experience. The self contained Asian-influenced villas celebrate Broome’s multicultural character, whilst offering privacy, courtyards, and the luxury of showering under the stars in your private open air “Mandi” bathroom.Nestled in the natural tropical surrounds of the Bali Hai Resort lies the unique Bali Hai Day Spa where you’re offered an exclusive range of health and beauty therapies that are as unique as the Australian outback and as exotic as the island of Bali. ... more   less 
Reservation Options:
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Also Known As:
Bali Hai Hotel Broome
Bali Hai Resort And Spa

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