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“Good location in expensive Perth”

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Holiday Inn Perth City Centre
Ranked #10 of 64 Hotels in Perth
Certificate of Excellence
Johannesburg, South Africa
Level 4 Contributor
43 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Good location in expensive Perth”
Reviewed 10 June 2013

I was told Perth was expensive but was not ready for how much.
All downtown hotels have similar prices so this seems the norm.
Hotel is showing its age and could do with a refurb.
Hotel is clean, tidy and they serve a good breakfast.
Location is good to get around CBD and not far to walk to Kings park

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank john e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deane P, General Manager at Holiday Inn Perth City Centre, responded to this review, 20 June 2013
Dear john e,
Thanks for taking your time to write a review about your recent stay. As we are located right in the heart of Perth CBD, it does make it easy to get around and explore Perth. Whether it be a cruise down to Fremantle, catching the CAT (free bus in Perth CBD) to Harbour Town or Kings Park, you have a variety of choices.
With respect to your comments on price of the rooms in Perth, the prices set are a factor of the market we operate and we are always trying to remain competitive throughout the week and on weekends. I am happy to read that you found the hotel clean and enjoyed our breakfast which is nice when on level one overlooking the city.
Thanks again for your comments and we look forward to seeing you again when you next visit our great city.
Best regards
Deane
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Perth, Australia
Level 5 Contributor
61 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 6 June 2013

Perth is sort of like my hometown so it was strange to have to stay in a hotel but we arrived in town on business for my husband.
The Holiday Inn is rather old and not that flash. I always avoided booking people in to this hotel when I worked in Perth as thought was overpriced and old. BUT was pleasantly surprised when we stayed here. It is not that bad.

Perth is very expensive for hotels - even more so for inner city.
The Holiday Inn staff were very friendly. The food at the restaurant downstairs near the foyer is good (I used to go here for work lunches - and bumped into old work friends lunching here funnily enough), parking is right at the hotel (unfortunately valet is expensive but that is just the way it is, sadly - cheaper here than parking overnight in a parking lot).
They have a laundry on site, free wifi in the foyer, and give you a goodie pack each night (chips, small bottle of wine etc) which is a nice bonus.

The rooms are quite small - but it is an older hotel so this is expected. I did not eat breakfast here - you can stroll to a nearby cafe and get great coffee and breakfast at a cheaper rate.

I would stay here again.

  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ani0707
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deane P, General Manager at Holiday Inn Perth City Centre, responded to this review, 20 June 2013
Dear Ani0707,
I appreciate you taking your time to write a comment on our Trip page. The team and I are pleased to hear that you and your husband enjoyed your time at Holiday Inn Perth City Centre and that it was better than expected.
Thank you for the wonderful feedback about our service. The staff are determined to provide all guests with the outstanding service in Perth. We have made a number of changes in our restaurant and it’s great to hear you relished it upon return to Seven88 while having a catch up with friends.
With regards to your comment about the valet parking, we are actually one of the cheapest options in Perth. Ani0707, as mentioned above, you thought our room were out dated, all we can say is watch this space……..
We look forward to welcoming you back when you next visit our great city.
Kindest regards,
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Adelaide
Level 3 Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 28 May 2013

We liked this hotel for several reasons - the location was great, just a minute from the Hay Street Mall, short walk to river. Room was large, bathroom had a separate shower and it was clean. We were on the 4th floor at the front and were concerned there may be a bit of street noise but it was quiet and we had a great sleep. Staff were friendly and helpful. We got a great rate for the room with breakfast and late checkout, through booking directly with the hotel. Would stay there again.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AdelaideMarilyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deane P, General Manager at Holiday Inn Perth City Centre, responded to this review, 20 June 2013
Dear AdelaideMarilyn,
Thank you for taking your time to write a lovely review on our Tripadvisor site. As you can see from other comments on our page, our location is in the heart of the city truly gives you many options to explore our wonderful city. Whether it be wondering around the arts centre in Northbridge, or visiting one of the many shows at the His Majesty’s Theatre (which is just down the road) this makes Holiday Inn Perth City Centre the place to stay.
I am extremely pleased to hear that you enjoyed our hospitality & friendliness of our team which is a massive focus for us as we are constantly striving to deliver the best service in Perth.
We are very pleased you had a fanatic stay and we look forward to welcoming you back soon.
Every best wish,
Deane
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Level 3 Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 May 2013

We picked the Holiday Inn due to its location, which really can't be beaten. Got a good price on the room, even better with entertainment card discount, and the kids got to eat free at breakfast. Rooms are a little dated, but for all the other positives that can be overlooked. The staff were excellent, very friendly and efficient. We thoroughly enjoyed our stay.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fourpivs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deane P, General Manager at Holiday Inn Perth City Centre, responded to this review, 20 June 2013
Dear Pivas,
What a pleasure it is for us to read your review from your recent stay with us. As you said, our location can’t be beaten! We are located right in the heart of Perth CBD with a wide section of restaurants and entertainment options nearby; we are the perfect place to stay if you are planning on attending any event in Perth.
We were delighted to hear that you took advantage of our kids eat free offer for kids under 12 years. It is one of our best offers for families, and it is offered at all Holiday Inn properties around the world.
The team are consistently striving to offer the best service in Perth and are very pleased to hear that you and the family enjoyed your time with us and we look forward to welcoming you and your young family back on your next visit Perth.
Warmest regards,
Deane
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Brisbane, Australia
Level 5 Contributor
80 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 22 May 2013

Located on Hay Street, right at the start of the mall, the location could not be better. Unfortunately we booked a superior room which was very dated and had a really old bed with a very soft mattress that had its springs pushing through. We spent only one night and there was not much sleep but a lot of back pain in the morning. Breakfast was very basic, you could place an order for cooked eggs which was a nice surprise. A surprise were also my eggs Florentine that came out covered in Bechamel sauce (?). Maybe the chef needs some training. When checking out we informed Front Desk about our terrible night due to the completely worn out mattress. They must have made a note because when we came back 10 days later we had been upgraded to a deluxe room which was refurbished, still had a soft mattress but at least a newer one. So I recommend to travellers to go with a more expensive room, it is worth it. Staff was very friendly and helpful and parking is only 29.00 A$, a bargain compared to other hotels in the CBD. Another positive was the selection of firm and soft pillows.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank goodfoodfanOZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Perth City Centre, responded to this review, 16 June 2013
Dear goodfoodfanOZ,

Thank your for taking the time to write us a review. We are pleased to note that you liked our pillow menu and our excellent location.

However, I am disappointed to read that your stay was negatively affected by the bed and mattress in your room. I am truly sorry for any inconvenience these items have caused you.

We appreciate your comments and rest assured that it will be used for future improvements. We look forward to hosting you again.

Sincerely,

Dhan M
Case Manager
IHGCare
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Birch Bay, Washington
Level 6 Contributor
200 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 235 helpful votes
Reviewed 21 May 2013

We stayed here for one night after arriving on an international flight. The employee at the front desk welcomed us with a friendly smile and let us know that our Platinum status with IC entitled us to a few extra benefits, including a large King room, and a lovely assortment of snacks.

The property isn't new but our room was very well maintained. Our bathroom contained a separate tub and showers, a feature we normally associate with five-star properties, but it was most welcome after a long flight.

We were also granted a late check-out on request which was a considerable convenience to us.

We're happy to have found this hotel and have no hesitation in recommending it to others.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank No_Fixed_Address
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, Colorado
Level 5 Contributor
57 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 19 May 2013

Be prepared Perth is very expensive! This hotel, on a run down side will set you back at least $350-$400 per night. Just OK, but quite “tired” and in need of a spruce up.
If you want something fancy, be ready to shell out in excess of $650 in Perth (vs. $300 in Melbourne or Sydney!)
Cheers!

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dman_DW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Perth City Centre, responded to this review, 3 June 2013
Dear Dman_DW,

Thank you for taking the time to review our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I'm very sorry you were not satisfied with the condition of the hotel as well as the prices we offer. The feedback we receive from our valued guests, like you, enables us to target problem areas. We welcome any opportunity to improve.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Ferdinand G
Case Manager
IHGCare
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Additional Information about Holiday Inn Perth City Centre

Property: Holiday Inn Perth City Centre
Address: 778 - 788 Hay St, Perth, Western Australia 6000, Australia
Phone Number:
Region: Australia > Western Australia > Greater Perth > Perth > Perth CBD
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style:
#5 Romantic Hotel in Perth
#6 Family Hotel in Perth
#9 Luxury Hotel in Perth
#12 Business Hotel in Perth
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Holiday Inn Perth City Centre 4.5*
Number of rooms: 186
Official Description (provided by the hotel):
Holiday Inn Perth City Centre offers you the excitement, ease and convenience of our unbeatable inner city location. Situated directly on Hay Street at the heart of Perth's main business and retail district, the hotel is surrounded by restaurants, theatres and boutique shopping. Perth Arena, Perth Convention Centre, Kings Park and the Swan River are only a stroll away. Secure parking, free inner city transport and the nearby ferry terminal and railway station make it easy to get around, and our friendly capable team is always ready to support you and share local knowledge. Holiday Inn Perth City Centre is also Perth's Best Hotel for Business Travellers. It's renowned for outstanding facilities and service. A 4 1/2 star hotel with Perth corporate headquarters at the doorstep, your accommodation could not be more conveniently located to do business in. With first-class meeting facilities, 24-hour reception and concierge, onsite business centre, parking and Wi-Fi, Holiday Inn Perth City Centre provides a convenient base for Perth's corporate and business hotel guests. With the best location, friendly staff and stylish accommodation, Holiday Inn Perth City Centre has everything you are looking for in a Perth CBD hotel. Whether you are travelling for business or leisure, Holiday Inn Perth City Centre on Hay Street delivers the best hotel experience, great value and allows you to simply be yourself. ... more   less 
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Also Known As:
Holiday Inn Perth City Centre Hotel Perth
Perth Holiday Inn

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