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“Location that can't be beat”

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Holiday Inn Perth City Centre
Ranked #10 of 66 Hotels in Perth
Certificate of Excellence
Reviewed 3 November 2013 via mobile

The hotel is exactly as advertised - Perth City Centre. Even as a tourist, this hotel is ideally located, minutes from the main shopping areas, Barrack Jetty for ferries, and decent food options nearby. As usual, check in was quick and efficient as you expect of a Holiday Inn and the rooms are usual Holiday Inn experience. I got the rooms for a really good rate at the last minute, so very happy with my stay.

Stayed: November 2013
Thank Gryphon1403
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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568 - 574 of 823 reviews

Reviewed 3 November 2013

I had some misgiving about staying here after reading some web reviews, but we found this place to be excellent and would have no hesitation in recommending it. We had a room on the 8th floor and it was fine. The staff were very helpful and friendly. It's a great location, right in the centre of Perth. Breakfast was included (which initially convinced me to stay there), and it was excellent, the fresh fruit and yogurt in particular was awesome.

  • Stayed: October 2013, travelled as a couple
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Thank Swishytail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 November 2013

Stayed 4 nights and had a good experience. Location is the standout feature as it's only 100 meters from city centre. Room was everything I needed - clean and quiet. Very popular with restaurants close by.

  • Stayed: October 2013
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Thank Greg L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Perth City Centre, responded to this reviewResponded 18 November 2013

Dear GregLee1955,

Thank you very much for taking the time to share your comments online. I am pleased that our location was convenient and our rooms were clean enough for your needs. It is always hugely motivating on our part to receive commendable feedback from our valued guests like you.

I hope that the next time you are in the area, you choose us again for your lodging needs.

Regards,

Pam G
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 October 2013

This hotel is business friendly. We stayed here during a business trip. The staff was very professional and the beds were very comfortable. The rooms were clean and the breakfast though simple was very good. We will stay here again next time we are in Perth.

  • Stayed: February 2013, travelled on business
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Thank DerekStephens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2013

I am a frequent business traveller who has a clear first preference towards IHG properties for a bunch of reasons that mostly revolve around the value of the frequent traveller program. I am IHG Rewards Platinum Elite and could easily be accused of being intolerant of poor service. When I started travelling to Perth regularly in June 2013 it was a bonus to find there was a Holiday Inn across the street from our Perth office.

This is not a perfect hotel. The building had its challenges, it is in need to a refurb, the rooms are starting to look tied and it fills up quite frequently; but none of that stops this from being one of the better Holiday Inn properties i have used around the world.

The first point is the staff have a great familial attitude and really try hard to look after you, especially when you keep coming back.

The F&B Manager here has it fairly well worked out. Quality is good, prices are reasonable for Perth (which is generally way to expensive for its own good) and the ground floor restrauant is set up in such a way that you don't feel like a strange if you are dining alone.

The first floor Breakfast room has floor to ceiling glass that gives you a fascinating window on Perth as it wakes up for the day. The breakfast buffet is excellent though expensive with eggs cooked to order as part of the buffet price.

The hidden gem for the business traveller is the business centre tucked in out of the way near the ground floor bar. There are two good sized offices with working computers and printers offering a quite work area or a useful meeting room.

The location is great, you are right in the centre of town, an easy walk from everything with restaurants and cafes all around you. Even with a Crowne Plaza not far away I can't see a reason to move from this great HI.

Room Tip: If you want quite, ask for an inside room - you would not know you were in the middle of a city.
See more room tips
  • Stayed: October 2013, travelled on business
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1  Thank Terryl-55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deane P, General Manager at Holiday Inn Perth City Centre, responded to this reviewResponded 23 October 2013

Dear Terryl-55
May I please start off by saying; it was truly a pleasure to read you review on Trip Advisor. Thank you for taking your time to write about your positive experiences with us.
The team at Holiday Inn Perth are forever striving to give the best service in Perth. With a welcoming smile from the moment you walk through the lobby doors, to when you take a seat in the restaurant; we are there to attend to your every need, along with getting to know you as a person.
If there is anything you need upon returning to the hotel, please feel free to contact myself at front desk or on alex.sheehy@ihg.com
I’m sure we will be welcoming you back to Perth shortly.
Warmest regards,
Deane Palmer

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Reviewed 16 October 2013

Stayed for 3 nights. Location is brilliant, with easy access to all that was needed. Also surprised to be able to street-park car on the same road as the hotel overnight - for free, so long as it was moved by 8am. Breakfast (included) were good, and the staff were friendly and only too willing to help.

Stayed: October 2013, travelled on business
1  Thank Tcj-Sj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2013

Located right in the city center, it's easy to walk anywhere in this sleepy weekend city. We arrived late at night, and opted to stay a second night just to see a bit of the city and Freo. Overall, I think the pickings in Perth for nice hotels are quite slim.

Pros: Location, super friendly staff, and clean. Staff gave us two options for connecting rooms even though we didn't arrive until midnight. I can't say enough positive about the staff from the front desk to the cleaning crew to the 788 restaurant. A very functional option.

Cons: Nothing major. Rooms are crowded with excess furniture, and it's time for new carpeting There is nothing more distasteful in a room than grungy flooring. Shower is super small and claustrophobic, so not a good option if you are bigger. Would love an international adaptor in the room. No view in the room we stayed in.

There are just some hotels that get the business traveller model down...sleek, streamlined rooms, clean and functional. I don't think Holiday Inn Perth figured this model out quite yet, but with a minor overhaul, they could.

A fine option for one or two nights, but we are ready to check out this morning and get on with holiday.

  • Stayed: October 2013, travelled with family
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1  Thank Heather S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Perth City Centre, responded to this reviewResponded 28 October 2013

Dear Hongkong P,

Thank you for taking the time to write your review. We appreciate the positive comments about our staff and are glad you found our location convenient. We apologize for the shortfalls experienced during your stay. Our efforts to improve the hotel are ongoing and we appreciate your honest feedback. We know you have many choices when it comes to lodging and we hope your future travel plans will continue to include IHG.

Sincerely,


Myrna M
Case Manager
IHGCare

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Additional Information about Holiday Inn Perth City Centre

Address: 778 - 788 Hay St, Perth, Western Australia 6000, Australia
Phone Number:
Region: Australia > Western Australia > Greater Perth > Perth > Perth CBD
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style:
#5 Romantic Hotel in Perth
#6 Family Hotel in Perth
#10 Luxury Hotel in Perth
#12 Business Hotel in Perth
Price Range: £76 - £162 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Holiday Inn Perth City Centre 4.5*
Number of rooms: 186
Official Description (provided by the hotel):
Holiday Inn Perth City Centre offers you the excitement, ease and convenience of our unbeatable inner city location. Situated directly on Hay Street at the heart of Perth's main business and retail district, the hotel is surrounded by restaurants, theatres and boutique shopping. Perth Arena, Perth Convention Centre, Kings Park and the Swan River are only a stroll away. Secure parking, free inner city transport and the nearby ferry terminal and railway station make it easy to get around, and our friendly capable team is always ready to support you and share local knowledge. Holiday Inn Perth City Centre is also Perth's Best Hotel for Business Travellers. It's renowned for outstanding facilities and service. A 4 1/2 star hotel with Perth corporate headquarters at the doorstep, your accommodation could not be more conveniently located to do business in. With first-class meeting facilities, 24-hour reception and concierge, onsite business centre, parking and Wi-Fi, Holiday Inn Perth City Centre provides a convenient base for Perth's corporate and business hotel guests. With the best location, friendly staff and stylish accommodation, Holiday Inn Perth City Centre has everything you are looking for in a Perth CBD hotel. Whether you are travelling for business or leisure, Holiday Inn Perth City Centre on Hay Street delivers the best hotel experience, great value and allows you to simply be yourself. ... more   less 
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Also Known As:
Holiday Inn Perth City Centre Hotel Perth
Perth Holiday Inn

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