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“Very Enjoyable Stay”

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Holiday Inn Perth City Centre
Ranked #10 of 81 Hotels in Perth
Certificate of Excellence
Terrigal, Australia
Level Contributor
455 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 298 helpful votes
“Very Enjoyable Stay”
Reviewed 19 January 2014 via mobile

Comfortable room, large enough for three. Clean, tidy, more than adequate. Hotel has restaurant and bar at ground level and an outdoor area out the front where you can sit and relax after a hard day's shopping. As many other reviews indicate the hotel's location is one of its biggest assets.
We used the valet parking and it is as expensive as any other hotel. There really is no suitable parking alternative if you are driving.
Staff were friendly, our room was serviced daily. WiFi available.
No swimming pool, although I understand the hotel can make other arrangements but I do not know what they are.

Stayed January 2014, travelled with family
Helpful?
1 Thank Phillip8789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deane P, General Manager at Holiday Inn Perth City Centre, responded to this review, 21 January 2014
Phillip8789,

We appreciate you taking a moment of your time to write a review about your recent stay with us. I must agree with you, our location in the heart of Perth CBD certainly makes it easy to get around. For future visits, we also offer a cost effective option of $20 self-parking at a nearby public car park. As you mentioned, our alfresco area is a great space to relax and enjoy the environment with all the activity happening around the hotel. I was delighted to read that you found the rooms to be comfortable for you and your family, along with the friendly service from our staff; I’ll pass on your feedback to the team.

We hope the New Year brings you and your family good fortune and look forward to welcoming you all back to Western Australia soon!

Kindest wishes, Deane
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745 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (147)
Date | Rating
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English first
Los Angeles, California
Level Contributor
85 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 19 January 2014

Great rates, friendly service right in the center. And it's a Holiday Inn so you know exactly what to expect re the rooms. I am an IHG Gold member and was treated amazingly well. I was given a welcome bottle of wine, water, chocolates, nuts and chips. Offered a 2pm late checkout, newspaper and received free internet. I was upgraded to a queen executive room which was decently large and had a work desk and lounge chair to sit in, although the courtyard view left a bit to be desired. The queen bed was on the small side however (more like a large double). They offer soft and firm pillows (nice touch) and an iron/board, flat screen TV and fridge. The worst part of the room is the shower (the shower head is more of a spray and you can't move it).

The location is exactly where you'd want it to be if you could pick - right near the CBD, train station, and bridge to Northbridge (the fun bar/restaurant area). The don't have a gym however and although they've made arrangements with one across the street, the hours are ridiculous. Open 9-1pm on weekends. Not exactly flexible. Still better than nothing I guess.

I stayed at another hotel in Perth and this one was definitely better. No surprises here - you know what to expect.

Room Tip: Courtyard is quiet - but no views.
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  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelinShane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deane P, General Manager at Holiday Inn Perth City Centre, responded to this review, 21 January 2014
Dear TravelinShane,
Thank you for your time to write a review from your recent stay at Holiday Inn Perth City Centre. I was very happy to read that you had no surprises during your stay with us and we met your expectations, this is what we strive to achieve with all our guests.
With regards to your comment around the off-site gym, we are currently reviewing our options for this amenity, watch this space.
TravelinShane, we look forward to welcoming you back to the heart of Perth city when you next visit Australia.
Kindest regards,
Deane
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Sydney
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 18 January 2014

A chain hotel that has great rooms, very clean and friendly staff. Great breakfast and comfy bed. A short stay (2 nights) but perfect for business traveller. You can walk out the front around the corner to a heap of great shops and bars, including the Belgium Beer Cafe - yum.

Room Tip: All good nothing specific.
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  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Greg B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deane P, General Manager at Holiday Inn Perth City Centre, responded to this review, 20 January 2014
Dear Greg B,
Thanks for taking a moment of your time to write a review with regards to your recent stay with us. We certainly have a wide variety of restaurants and bars nearby for you to be able to relax and unwind after a busy day of meetings or shopping; that’s one of the great benefits of our location.
We very much appreciate your comments about our hearty breakfast, friendly staff, clean rooms and I will ensure your comments are passed around to all staff.
We sincerely look forward to welcoming you back on your next business trip out West.
Kindest regards,
Deane
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Perth, Australia
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 12 January 2014

Every few months we stay here as a family, we can often get one room to take the four of us with breakfast included for around $180. We find the hotel location great, the bar and restaurant are perfect for our needs too. The staff are friendly and helpful.

The one negative is that they don't have the swimming pool anymore.

We love it here, however, the prices can change and are sometimes too much.

Room Tip: The back of the hotel look at nothing, try and get a room at the front looking out to the road. P...
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank GKPerth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deane P, General Manager at Holiday Inn Perth City Centre, responded to this review, 20 January 2014
Dear GKPerth,
We appreciate you taking your time to write a review on our TripAdvisor page. I’m pleased to read that as a loyal guest of Holiday Inn Perth City Centre you are greeted by friendly and helpful staff who are willing to go above and beyond for our guests.
I am delighted to inform you that we now have access passes to the Beatty Park leisure centre; whether you are visiting in summer or winter you will be able to enjoy the many different swimming pools on offer at this leisure centre. If you would like to enjoy these facilities please see reception on your next stay.
Thanks again for your kind review and we look forward to welcoming you back to Holiday Inn Perth City Centre.
Warmest regards,
Deane
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Geraldton, Australia
Level Contributor
80 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 8 January 2014

We managed to get a really good rate for a recent stay at the Holiday Inn Perth City Centre. We booked a room for 2 adults and 1 child and requested a quiet room on a high floor on the online booking. When we checked in, we had indeed got what we requested. The room was on the 7th floor and facing inwards (away from the streets and the elevators). There is no view - but this is to expected when booking a city centre hotel.
This hotel follows the Brand Standards for Holiday Inn and so if you are familiar with the brand you shouldn't be disappointed.
We didn't eat at the hotel as there are so many other options around so I can't comment on that.

Location is fantastic if you want to do shopping or visit the Perth Arena and ideal if you do not have a car as the buses and taxi rank are nearby.

It is a shame that this hotel is such a corporate hotel as it means the rates are typically out of our price range when visiting Perth otherwise we would most certainly stay there again.

Room Tip: We got room 709 which was high up and faced inwards which meant there was no road noise.
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  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MissBehavingAgain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deane P, General Manager at Holiday Inn Perth City Centre, responded to this review, 12 January 2014
Dear MissBehavingAgain,
We appreciate you taking your time to write a review about your recent stay with us. We are very pleased to read that you found our Holiday Inn Brand Standards familiar and accommodating for you and your family.
Thank you for understanding that being an inner city hotel can limit the chance of a view, although we do have the convenience of Location with great shopping and dining options all within walking distance so you don’t really need your vehicle while staying with us.
We have some great weekend rates throughout the year and would recommend checking our IHG website for the best price.
The team and I look forward to welcoming you back to the city centre sometime soon.
Kind regards,
Deane
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Singapore, Singapore
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 31 December 2013

A perfect location for convenience of walking to the shopping areas in the city and for getting around by train or bus to practically anywhere in Perth. Ideal for free and easy travel to main tourist spots or for local tour arrangements. The array of eateries and places to visit within the city alone are numerous and within a short walking distance or by the free city buses.
The hotel is clean and meet the standards it had stated. Staff will answer whatever queries efficiently. What strikes me most was the consistent and high standard of housekeeping service. We stayed a total of 7 nights without any issues or problems at all with the room.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Teresa O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deane P, General Manager at Holiday Inn Perth City Centre, responded to this review, 2 January 2014
Dear Teresa O
Happy New Year to you and your family. Thank you for taking your time to complete your review from your recent stay with us. As you have stated our location, right in the heart of Perth is perfect as it provides a variety of options to explore our wonderful city.
I was also delighted to read that you found our great hotel clean and met your expectations and housekeeping consistently delivered on our usual high standards. Our team go all out every day to deliver on our renowned Holiday Inn service to ensure our guests questions are answered quickly and efficiently to provide a seamless experience for our guests.
Teresa O, I thank you again for your comments and hope you offer us the privilege of serving you again when you next visit our great city.
Best wishes for a successful 2014
Deane
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Perth, Australia
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 21 December 2013 via mobile

This is one of our favourite hotels to stay while in Perth City. It is very well located, lots of shops and cafés nearby. The beds are so comfy with plenty of pillows. The staff on this occasion were very friendly and check in was fast and fuss free. As an IHG member I was given a complimentary newspaper delivered to my room, as well as some lollies in the evening. Didn't eat this time at the hotel, but on previous occasions have and the food has been okay. The room was on the second floor but was super quiet and nice and dark. All in all a good stay.

Stayed December 2013, travelled as a couple
Helpful?
1 Thank OzfamilyPerthHills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Perth City Centre

Property: Holiday Inn Perth City Centre
Address: 778 - 788 Hay St, Perth, Western Australia 6000, Australia
Phone Number:
Region: Australia > Western Australia > Greater Perth > Perth > Perth CBD
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style:
#5 Romantic Hotel in Perth
#8 Family Hotel in Perth
#10 Luxury Hotel in Perth
#15 Business Hotel in Perth
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Holiday Inn Perth City Centre 4.5*
Number of rooms: 186
Official Description (provided by the hotel):
Holiday Inn Perth City Centre offers you the excitement, ease and convenience of our unbeatable inner city location. Situated directly on Hay Street at the heart of Perth's main business and retail district, the hotel is surrounded by restaurants, theatres and boutique shopping. Perth Arena, Perth Convention Centre, Kings Park and the Swan River are only a stroll away. Secure parking, free inner city transport and the nearby ferry terminal and railway station make it easy to get around, and our friendly capable team is always ready to support you and share local knowledge. Holiday Inn Perth City Centre is also Perth's Best Hotel for Business Travellers. It's renowned for outstanding facilities and service. A 4 1/2 star hotel with Perth corporate headquarters at the doorstep, your accommodation could not be more conveniently located to do business in. With first-class meeting facilities, 24-hour reception and concierge, onsite business centre, parking and Wi-Fi, Holiday Inn Perth City Centre provides a convenient base for Perth's corporate and business hotel guests. With the best location, friendly staff and stylish accommodation, Holiday Inn Perth City Centre has everything you are looking for in a Perth CBD hotel. Whether you are travelling for business or leisure, Holiday Inn Perth City Centre on Hay Street delivers the best hotel experience, great value and allows you to simply be yourself. ... more   less 
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Also Known As:
Holiday Inn Perth City Centre Hotel Perth
Perth Holiday Inn

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