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“Good Hotel” 4 of 5 bubbles
Review of Crowne Plaza Perth

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Crowne Plaza Perth
Ranked #22 of 80 Hotels in Perth
Certificate of Excellence
Scotland
Level Contributor
75 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Good Hotel”
4 of 5 bubbles Reviewed 31 May 2014

A nice hotel well situated near the Swan River. Perhaps not the same standards as European Crowne Plazas but by no means disappointing. Appears to be mostly business clients but an ideal location for a stop over in Perth. Reasonably priced in comparison to other WA hotels and a short taxi ride from the airport. Handy for the city centre which is within easy walking distance. Staff are friendly and helpful. As long as you do not have overinflated 5 star expectations you will not be disappointed.

Room Tip: Lower floors do not have much od an outlook.
See more room tips
  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank JollyScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clivep471, Guest Relations Manager at Crowne Plaza Perth, responded to this review, 4 June 2014
Hi JollyScotland,
Thanks for reviewing our hotel on Trip Advisor about your recent stay. Our location so close to the Swan River really is unique and we are glad you found our location ideal for your travels. We trust you had a pleasurable stay with us and look forward to welcoming you back to Perth. Kind Regards.
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667 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (185)
Date | Rating
  • Chinese (Simplified) first
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  • Dutch first
  • English first
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English first
Zoetermeer, The Netherlands
Level Contributor
75 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 16 May 2014

Wish I had more time to stay in this hotel. Very comfortable, great location, friendly staff and good restaurant.
Walk out the door and go enjoy the great park and river, city on easy walking distance, public transportation very good.
The pool is a bit small and the gym is not extremely well equipped but it is acceptable for my purpose as a business traveller.

Room Tip: Get a room on the riverside but get one above the first floor because there you will have no view, o...
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  • Stayed April 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Frans M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review, 25 May 2014
Dear FransM,

We are delighted you found your stay with us enjoyable and you had time to enjoy the nearby parks and surrounds.
We agree the river view rooms are the best chioice; the balcony certainly provides for uninterupted views across the river.

We look forward to welcoming tyou back agian.

Best regards
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Singapore, Singapore
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 16 May 2014

Slightly dated rooms but the service makes up for it. Rooms are large. We were going to switch hotels from Crowne Plaza to Good earth for the last day and the concierge even drove us directly to Goodearth as it was too short a trip for a taxi. Very impressed with the service.

  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank theslowpace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review, 19 May 2014
Dear Slowpace,

Service does make a difference!, we agree and thank you for commenting on the personal attention you experienced as a guest on this occasion.

Best regards
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Exmouth, Australia
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 14 May 2014

After staying in two smaller boutique hotels in Perth on previous trips, we decided to spend a little more (only an extra $60 per night in total) and we were absolutely amazed at the difference in our experience. Our room atbthe Crowne Plaza was easilly 3 times larger than the ones we had stayed in with the smaller quirky boutique hotels. Small things that made a huge difference during our stay was a pillow menu, a bath tub in the bathroom with good quality bathroom ammenities, large soft quality bath towels and good quality bed linen. The in room dining menu had everything we wanted and another big difference was the quality of their produce, for example free range organic chicken, whereas other hotels wouldn't value sourcing such good quality produce as they are more about saving the pennies and not focusing on the finer details that add up and enahnce the overall experience. I can safely say the Crowne Plaza certainly has their eye on these details ans you really notice it when you stay there. Another huge plus for us was the rooms were quiet when you wanted to sleep and no disturbance or noise comes from the streets or from I side the hotel (we gave up the water view to have a room at the back of the hotel for peace and quiet). When the front desk staff noticed my wife was pregnant my wife was offered a pillow menu to choose a pillow similar to a maternity pillow to afford a better nights sleep. The front desk staff also offered a wake up call in the morning for us and had a taxi ready for us whilst we checked out as our flight was at 5:30am! Its these small details again that take away the stress of travelling and we will certainly be staying here again when we are next in Perth.

  • Stayed May 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TristanGeorgie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review, 19 May 2014
Dear TristanGeorge,

We agree the attention to detail and a distinctive level of more personal service makes a world of difference.

We are delighted you enjoyed your stay on this occasion; we look forward to welcoming you agian.

Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore River, Singapore
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 6 May 2014

Although it is a little off from the city centre (5 min drive), Crowne Plaza Perth offers travelers a comfortable respite with the Swan River just in front of the hotel. Rooms are well-appointed and comfortable. What sets this hotel apart is the excellent staff and the service they provide.

Room Tip: The twin rooms tend to be a bigger. River views are limited.
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  • Stayed May 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank See Kim H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review, 9 May 2014
Dear See Kim,

We agree great people make great Hotels guests love. Thank you for your kind comments around our people, we appreciate you taking the time to post your observations this way; we are delighted you found your guest room well appointed and the location a refreshing change to the CBD.

Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
106 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 3 May 2014

I travel to Perth regularly and choose to stay here, it is easy to get to with the many construction projects going on, is a good trip to the air port or south on the Kwinana, is quiet and within walking distance to CBD. The food and menus are just brilliant.
Prices in WA fluctuate dramatically and sometimes I cannot get this at a decent rate.
Beautiful views across the river and great sunsets.

Room Tip: If there are activities on across the road it may be a bit noisy, I get a room on the other side of...
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  • Stayed April 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 321Karlos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review, 5 May 2014
Dear Karlos,

We agree one of the benefits of our location is easy access to local business parks , airport and CBD.

We are delighted you choose Crowne Plaza Perth for your business travel, we know you have many choices and if we can assist you further at anytime please let us know.

Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kalgoorlie-Boulder, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 3 May 2014

We have stayed at this hotel often over the last 2 years as we live in regional WA. In fact nearly every time we come to Perth! It has a fantastic location, views, breakfast, pool and generally good-sized rooms.
The staff I could never fault, they are all so pleasant,helpful and even some recognize us when we return after several months away. They generally always upgrade us to a river view room (Which are so worth it) as I am a platinum elite IHG member. Free internet for IHG member is also a great feature.
The pool is the coldest pool in Australia i'm sure! I have heard it has been mentioned on national TV as being a cold pool and suitable for the many AFL teams which stay there (Another bonus if your into footy) but the pool is a great place to relax with a weekend paper and soak up Perth's fresh air and beautiful sunshine, every now and then jumping into the coldest water in Australia! But i'm not complaining it sorts you out!

Parking is easy, either on site for a cost $26 roughly or easy and plentiful on road parking outside on Terrace road. (free at nights and Sundays)

The buffet breakfast is epic and worth looking forward to, great if it is included in your room rate but expensive if you purchase alone, but probably worth it i guess!

I just wish they would spend some serious time on it and refurbish the rooms to a higher more modern standard. Especially the bathrooms, they are really dated and worn.
Being a IHG platinum member I have stayed in my fair share of Crowne Plaza and Holiday inn hotels and this one only falls down in its room quality. Room quality and price we find it a bit expensive, if the rooms were beautiful, modern and not so worn the price payed would be on the money.

We have stayed in Perth again recently and have actually stayed in another hotel, mainly just to try others out, which was great as it was fresh and modern but we miss the Crowne plaza for accessibility, location, breakfast, superb river views and finally the wonderful attentive staff. We will be back as soon as they refurbish this hotel.

Room Tip: River view is a must if it is your first time in Perth.
See more room tips
  • Stayed December 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank peteykiwi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review, 4 May 2014
Dear Peteykiwi,

Great people make great Hotels and it's always pleasing when our guests like yourself who travel frequently and have stayed with us over time recognise the attituide of our staff in such a positive way which contributes to the soul of the Hotel..
We agree breakfast can be epic....which is a really nice way to descibe the presentation of our buffet breakfast. And yes, the pool deck is a pleasant area to catch the sun and on those hot days no doubt the pool temperature is refreshing; we agree the ambient temperature can effect the pool during the day.

We are fortunate with a choice of parking facilities available to us which provides alternatives for our guests.

We do hope to see you again when you next travel to Perth.

Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Perth

Property: Crowne Plaza Perth
Address: 54 Terrace Rd, Perth, Western Australia 6004, Australia
Phone Number:
Region: Australia > Western Australia > Greater Perth > Perth
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Romantic Hotel in Perth
#21 Luxury Hotel in Perth
#22 Business Hotel in Perth
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Crowne Plaza Perth 4.5*
Number of rooms: 191
Official Description (provided by the hotel):
Lowest Internet Rate Guarantee Book here first -- if you find a lower rate on another site, we'll beat it! The Crowne Plaza Perth is located on a quiet, leafy residential terrace in the City's fashionable Lower East Side. Overlooking verdant park lands and the river. Within walking distance of the central business district, the Bell Tower and Old Perth Port Just 11 Kms from Perth Airport and located for quick and easy access by road to Perth's business parks and metro area. For your convenience valet parking is available on site. The Crowne Plaza Perth Hotel features 189 rooms and suites. High speed internet is available in all rooms and public areas. The hotel also has an outdoor pool and sun deck to enjoy a lazy Perth day or to relax after a hard day's work. The well equipped business centre, fitness facility and laundry are available at no cost to accommodate your busy lifestyle. Gusti Restaurant and Bar is acclaimed as one of Perth's finest, offering a relaxed atmosphere featuring fresh seasonal menus and alfresco dining overlooking Langley Park and the Swan River. Crowne Plaza Perth is the Place To Meet for business or leisure.A Green Globe certified business. ... more   less 
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Also Known As:
Crowne Plaza Perth Hotel Perth
Perth Crowne Plaza

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