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“Quiet, serene view across the Swan River”
Review of Crowne Plaza Perth

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Crowne Plaza Perth
Ranked #21 of 66 Hotels in Perth
Certificate of Excellence
Reviewed 2 July 2014

Very plain for Crowne Plaza - not the standard of luxury. But clean and bright and the kitchen is terrific.

I like this place but it's pretty spartan compared to the usual Crowne Plaza experience. Aussie egalitarianism?

Room Tip: Ask for a river view room, high up.
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  • Stayed: June 2014, travelled on business
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Thank Walter T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clivep471, Director of Sales at Crowne Plaza Perth, responded to this reviewResponded 4 July 2014

Dear Walter T,

Thank you for taking the time to post a review of your recent experience as a guest at Crowne Plaza Perth. We value your comments as they provide us with an opportunity to focus on those areas of our operation where we can improve.
We are delighted in the most part you enjoyed your stay and look forward to welcoming you back soon.

Best regards

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350 - 356 of 718 reviews

Reviewed 30 June 2014 via mobile

We stayed at you hotel from the 28th to the 30th of June 2014. Must really say this was quite enjoyable and would return any day any time. The staff was VERY helpfull and friendly, especially John. He is great and for sure one of your biggest assets!!!
Hope to see you one day again!!! Definitely my No.1 choice.
Danie Lubbe (South Africa)

Stayed: June 2014, travelled with friends
Thank DanieLubbe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clivep471, Director of Sales at Crowne Plaza Perth, responded to this reviewResponded 1 July 2014

Dear DanielLubbe,

We are delighted you enjoyed your stay, thank you for your kind comment around our colleagues and in particular John.
We look forward to welcoming you again when next in Perth.

Best regards

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Reviewed 28 June 2014

We staid at this CP for two nights and the overall experience was very good. The staff was very helpful & friendly. The view from the balcony is stunning and the proximity to the river invites to easy walks along the river towards CBD.

  • Stayed: February 2014, travelled as a couple
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Thank MiKuSing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clivep471, Director of Sales at Crowne Plaza Perth, responded to this reviewResponded 30 June 2014

Dear Miku,

We are delighted you enjoyed your recent stay with us, we agree the views from the river view rooms balcony are special. We appreciate the time you have taken to comment this way and we look forward to welcoming you agian when you are next in Perth.

Best regards.

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Reviewed 23 June 2014

Stayed here one night for work. The room I stayed in was quite spacious and had a nice large bathroom. The room was very quiet at night (a big plus for me) so had a great nights sleep.

Did some work in the business centre which was very small with no windows - so don't spent a lot of time in there.

One lovely touch was a complimentary toiletry set (including body wash, shampoo, conditioner, hand cream, sewing kit) and magazine that was left in my room.

Room Tip: If you want a room facing the river, ask for one on a higher floor (lower floors are near swimming p...
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  • Stayed: June 2014, travelled on business
    • Location
    • Sleep Quality
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    • Cleanliness
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Thank po-purri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clivep471, Guest Relations Manager at Crowne Plaza Perth, responded to this reviewResponded 26 June 2014

Hi po-purri, thank you for reviewing us on Trip Advisor. We are glad you found the room spacious and quite. It would be great if the business centre had Swan River views too, however it might be considered distracting... It's great to hear you enjoyed the complimentary pack. We hope to welcome you back next time you are in Perth. Best Wishes.

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Reviewed 17 June 2014

Stayed here for a couple of nights and although the room was quite dated and in need of a refurbishment, it was comfortable enough and we had a good stay. Views over the park were great and room service was quite nice. The only real issue was that on a cool Perth afternoon the heating for the room is not warm enough until after 5pm (at least that's what we were told was the issue as to why so little heat was coming out of the A/C unit even though we had the thermostat turned up full) it was obvious the A/C unit was, like much of the rest of the hotel, quite old.

  • Stayed: June 2014, travelled as a couple
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Thank Ben G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clivep471, Guest Relations Manager at Crowne Plaza Perth, responded to this reviewResponded 26 June 2014

Hi Ben G, Thank you for the review on your recent stay with us. We note that is was a cool couple of days in Perth during your stay and have taken note of your comments to follow up with maintenance. It's great to read you found the hotel views nice and we hope to welcome you back to Perth next time. Kind Regards.

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Reviewed 9 June 2014

Absolutely beautiful room! So clean, comfortable and at the same time homely! Beautiful bathroom,
The reception staff were absolutely wonderful as were the concierge staff. The 24 room service was wonderful as well, I had breakfast delivered each day and at night I had a beautiful tea which was absolutely delicious, could not be faulted in any way! The desert was to die for, it was so good I ordered a second one, thought about a 3 rd one but then the weight just jumped on my damned hips!!!!! lol so I thought I had better not otherwise I would not fit into my clothes! I stayed here 10 days and nights and it was wonderful!! I could not fault the food in restaurant's or the staff at reception staff were just fantastic! The room I chose randomly was perfect! Very quiet, the bed was so comfortable I wanted to stay in it for days, the room was lovely and spacious, clean and inviting, Well worth the money! I have no dramas about staying here again and would definitely tell friends and family to consider staying here.

Room Tip: As I needed some help being in a wheelchair I requested a ground floor room they were in very popula...
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  • Stayed: April 2014, travelled solo
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1  Thank Mallee N Cather... H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clivep471, Guest Relations Manager at Crowne Plaza Perth, responded to this reviewResponded 12 June 2014

Hi Catherine, thank you for your review on your recent stay with us. It is so great to read all the lovely comments about our hotel, your room, fantastic staff service and in particular the 'to die for' desert. We are thrilled you had a memorable experience and happy to hear you would stay with us again. We look forward to seeing you next time in Perth. Kind Regards.

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Reviewed 7 June 2014

We stayed here for four nights, Wednesday to Sunday. The reception staff were friendly as were the concierge staff. The breakfast presented had a good range and was the traditional hotel style buffet with the usual foods. The breakfast staff were friendly and helpful. It was obvious on Sunday local people come to the hotel for a later breakfast, as this was the busiest mornining and there were lots of walk ins. The location of the hotel is good for getting in and out of the city with ease and a moderate walk to the CBD. As with all of Perth if you want to move around you need a car.
The room was large and amenities of good quality.
We were not sure what was missing at the hotel, there was something missing in the 'atmosphere' as we didn't think this one was as good as other Crown Plaza hotels we have stayed at previously.

Room Tip: If you have a number of bags, check there is a lift to your floor as there is no lift to level 1.
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  • Stayed: June 2014, travelled on business
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    • Cleanliness
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Thank Rix_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clivep471, Guest Relations Manager at Crowne Plaza Perth, responded to this reviewResponded 12 June 2014

Hi Rix_11, thanks for taking the time to review out hotel on Trip Advisor. The restaurant is popular for both in house and surrounding customers and we are glad you found a good range of foods available on the buffet. We agree that our location right near major roads makes is easy to get out and about. We trust you had a pleasurable stay with us and hope to welcome you back next time. Kind Regards.

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Additional Information about Crowne Plaza Perth

Address: 54 Terrace Rd, Perth, Western Australia 6004, Australia
Phone Number:
Region: Australia > Western Australia > Greater Perth > Perth
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Romantic Hotel in Perth
#18 Business Hotel in Perth
#20 Luxury Hotel in Perth
Price Range: £83 - £166 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Perth 4.5*
Number of rooms: 191
Official Description (provided by the hotel):
Crowne Plaza Perth is located in the heartland of beautiful Perth Western Australia with picturesque Langley Park at the hotel doorstep. An upscale riverside hotel with spectacular views of the city’s iconic Swan River and just minutes from the Perth CBD. 20 Minutes from the Airport. Guestrooms and suites incorporate generous workstations, high speed internet, bathroom amenities and premium bedding linen. 96 rooms and 2 suites face the river with private balconies offering beautiful panoramic views. 24 hour reception and concierge, complimentary laundry facilities and business centre. Enjoy the outdoor lap pool and fitness centre, or venture outside for recreational fitness on Langley Park. Complimentary bikes available to hire. Gusti Bar & Restaurant is an open for breakfast, lunch and dinner, 7 days a week. Seasonal menus focus on fresh local produce and contemporary modern Australian cuisine. Easy reach of the city and its many attractions make this Perth hotel the ideal place to stay whatever the occasion or reason for travel. The natural surrounds are ideal for relaxing and recreation, while onsite parking and free public transport make it simple and convenient to get around town. ... more   less 
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Also Known As:
Crowne Plaza Perth Hotel Perth
Perth Crowne Plaza

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