We had a holiday in our own city and checked into the Parmelia Hilton over the WA Day long weekend. When a nearby venue was hosting a function on the Sunday night, the noise penetrated our room to the extent we couldn't hear the TV and were concerned about not being able to sleep.
This is where the Parmelia Hilton staff were fantatsic.
Although there was little they could do to stop the noise, they took every action possible to ensure our comfort - the phoned the venue to find out the nature of the function and how long it would go on for, they relayed the information that it was a wedding and would go to midnight promptly back to us, the staff offered to shift us to another room and escorted us to view that room to see if we felt it was quieter. They offered to shift all out clothes and bags.
In the end, we decided the hassle of moving was greater than the noise and we stayed in the original room.
The staff phoned after about 30 mins to make sure we absolutely happy with our decision and restated their offer for shift us. After all this support, the hotel then slipped vouchers for breakfast under our door.
I couldn't imagine how the hotel could have handled this issue better....a big Thank You from us and congratulation to everyone on your standards of service.
- Official Description (provided by the hotel):
- Parmelia Hilton Perth provides the ideal home base for business and leisure travellers. Centrally located in the heart of the city across the road from the Perth Convention Centre and close to His Majesty’s Theatre, restaurants, bars and the Perth Arena Entertainment complex. Just a short walk to Elizabeth Quay on the Swan River and beautiful Kings Park. All guestrooms feature Hilton Serenity beds, high-speed internet (charges apply) and LCD TVs with complimentary cable and Foxtel channels. Relax by the outdoor swimming pool or work out in the fully equipped 24 hour gym. Enjoy steaks, seafood and snacks in Adelphi Grill, with a boutique beer or local wine from the bar. The hotel's $55 per 24 hour valet parking service offers secure, under cover parking with the convenience of having your car brought to the hotel driveway as often as required. Valet parking is limited and space may not always be available, maximum height of vehicles is 1.9 m. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Expedia, Southall Travel, Hotels.com, TripOnline SA, Ebookers, Evoline ltd, HotelQuickly, 5viajes2012 S.L., getaroom.com and Cancelon so you can book your Parmelia Hilton Perth reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Parmelia Hilton Hotel Perth
- Hilton International Perth
- Hilton Perth
- Perth Hilton