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“Quiet City Hotel”

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Parmelia Hilton Perth
Ranked #15 of 64 Hotels in Perth
Certificate of Excellence
Mandurah, Australia
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Quiet City Hotel”
Reviewed 19 April 2014

Secure city hotel thats serves a excellent full breakfast. Helpful staff and valet parking included. Room was average, but clean. Includes all the usual extras. Have stayed here in the pass for functions that were close by. A short walk to the shopping areas and close to the Convention centre.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Michelle H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmperthhilton, Operations Manager at Parmelia Hilton Perth, responded to this review, 28 April 2014
Dear Michelle H

Thank you very much for taking the time to write a review.

It’s great to hear you enjoyed your stay and took advantage of our inclusive rate.

We are currently replacing all furnishings in our guest rooms to provide a fresh contemporary feel. Four levels have been completed to date with the remaining floors due by September this year.

We hope you will be back soon to enjoy the changes.

Volkan Tekkol
Operations Manager
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  • Sleep Quality
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  • Service
  • Value
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Traveller tips help you choose the right room.   Room tips (313)
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English first
Melbourne, Australia
Level 6 Contributor
132 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 18 April 2014

We stayed at this hotel as it was positioned well and we use Hilton & Embassy Suites in USA. As we found out earlier, Perth is very expensive in all areas.. and this Hilton is the same. We found the room ordinary and for what we pay (and are used to)wasn't up to Hiltons usual standard.The parking was $50 for a night..rather costly!! We parked in the street. What really surprised us was the cost of food and drink. We would have happily paid for breakfast but neatly $40 for their large breakfast..and all their menu we found over the top. As we stay in Hilton overseas we tried Perth..disappointed.

Room Tip: Check first..we looked straight into another building...miles from lifts roo
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank themotherdingo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmperthhilton, Operations Manager at Parmelia Hilton Perth, responded to this review, 22 April 2014
Dear Guest,

Naturally, I am very sorry to hear there were aspects of your stay that were unsatisfactory.
I would very much appreciate an opportunity to address your concerns personally if you would kindly contact me at volkan.tekkol@hilton.com

Again, thank you very much for your feedback; I do hope we will have the pleasure of welcoming you back to The Parmelia Hilton Perth, for a stay that is memorable for all the right reasons.

Kind Regards

Volkan Tekkol
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aberdeen
Level 4 Contributor
43 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 15 April 2014 via mobile

I stayed in the Hilton Parmelia for 8 nights during a business trip to Perth . The hotel is of a standard you would expect from the Hilton brand . Lovely spacious rooms , clean , tidy and functional , nice breakfast selection , good internet speed and availability and perfect location for exploring Perth .
The hotel is situated 10 mins walk from Kings Park , 2 mins from Hay and Murray St in the CBD and 5 mins walk from the Swan river and Bell Tower.

I would recommend this hotel unreservedly .

Stayed April 2014, travelled solo
Helpful?
1 Thank williebafc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmperthhilton, Operations Manager at Parmelia Hilton Perth, responded to this review, 17 April 2014
Dera williebafc,

Thank you very much for your fantastic review, recommendation and your kind words.

We are very pleased to hear that you have enjoyed every aspect of our hotel during your stay and we hope we will have the pleasure of welcoming you back very soon.

Thank you once again,

Volkan Tekkol
Operations Manager
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Gold Coast, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 April 2014

Staff were friendly, hotel was very clean and the breakfast was spectacular. Would recommend this hotel for both business and pleasure. Parking was $50.00 per day - initially I thought it was expensive but in comparison to other parking providers it was reasonable.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Kristee A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmperthhilton, Operations Manager at Parmelia Hilton Perth, responded to this review, 17 April 2014
Dear Kristee A,

Thank you very much for your fantastic review and recommendation.

We have certainly done our job if you felt very special during your stay and we hope we will have the pleasure of welcoming back to our hotel in the near future.

Volkan Tekkol
Operations Manager
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Canberra, Australia
Level 3 Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 11 April 2014 via mobile

Stayed in April. For mine, a good business hotel should offer complimentary wi-fi in room so I can keep working in the morning and evening. Parmelia Hilton doesn't and so that marks it down in my book. The hotel seemed a little uncared for. The first thing I noticed coming out of the lift onto my floor was curtains hanging off their hooks. The bed was comfortable and the bathroom reasonable. The gym equipment was caught in a contradiction - nice individual monitors, but an obviously broken seat on the cycle trainer. Breakfast had a great range of items - but was overpriced and there were better options in local cafés. I'd choose somewhere else for my next visit to Perth.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TimfromCanberra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmperthhilton, Operations Manager at Parmelia Hilton Perth, responded to this review, 15 April 2014
Dear TimfromCanberra

Thank you very much for your review.

It’s great to hear you enjoyed the comfort of your bed, the breakfast choices in Adelphi Grill and were happy with the cleanliness and overall service; however I am very sorry for any disappointment concerning the charge for inroom Wi-Fi. Many of our corporate rates and special packages now include complimentary inroom Wi-Fi. As an alternative, complimentary Wi-Fi is available in the Adelphi Grill, lobby and the 24 hour Business Centre which has recently been extended and also offers a private meeting room.

Thank you very much for letting us know about the issue with the exercise cycle seat in the fitness centre. This has been immediately tightened underneath. I am very sorry for any inconvenience caused.

Please accept my apologies for the shortfall with the curtain which has been immediately addressed.

Whilst I note your reluctance to return, we would very much appreciate an opportunity to change your impression next time you visit Perth. If I can assist with your requirements, please contact me direct at Volkan.tekkol@hilton.com or by telephone on 08 9215 2000.

Volkan Tekkol
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bunbury, Australia
Level 6 Contributor
359 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 204 helpful votes
Reviewed 11 April 2014

We only stayed here for one night and chose the hotel for it's close proximity to Kings Park. The fact that they also offered complimentary breakfast and valet parking was a bonus and made it good value for money. Our check in was reasonably quick and the staff were very friendly in all parts of the Hotel.

The room was absolutely fine - the only 2 things I can pick on is that the bathroom is really small and the noise from the buses stopped at the traffic lights below made a bit of noise periodically (although we weren't in the room long enough for this to be a bother).

We dined in the Adelphi restaurant twice. The first was for dinner - of which we had a prawn and a salmon entree as a main and both dishes were tasty and enjoyed. The second time was for breakfast. All the usual suspects were on offer from cereals, toast, fruit, bacon, eggs, hash etc - not a huge selection but plentiful enough with choices for everyone. A shame a big night prior prevented me from enjoying more of a selection!

We called concierge just before leaving our room to request the car and didn't have long to wait for it to be bought around. Check out was at 11am, which we also great.

So all in all no complaints here. I would stay here again if choosing this part of town and especially so if they offered valet parking and complimentary breakfast.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank freya691
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmperthhilton, Operations Manager at Parmelia Hilton Perth, responded to this review, 15 April 2014
Dear freya691

Thank you very much for your detailed review.

Delighted to hear that overall you enjoyed every aspect of your stay including your dining experiences in Adelphi Grill.

We hope to have the pleasure of welcoming you back very soon.

Volkan Tekkol
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles
Level 6 Contributor
198 reviews
157 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
Reviewed 7 April 2014

I recently spent an evening at the Parmelia Hilton Perth hotel, which is a decent hilton property. The lobby is a bit on the small size but both the front desk and bell staffs are very friendly. I arrived a bit early and my room was not ready. The front desk staff immediately gave me a coupon for a beverage in the hotel bar, as there is no Executive lounge in this Hilton property, which is disappointing, as this is not a cheap Hilton property. My room was finally ready at 2pm, and a staff approached me with the key card. The upgraded room was spacious and clean. However the decor is definitely on the outdated side, and it is time for a major refreshing, especially given the price that they are charging. The hotel breakfast was also very nice in the restaurant, and I am surprised at a small but decent selection of Asian food available for breakfast. In terms of transportation, I took a taxi from the domestic terminal to the hotel, and the price is about $32-36 depends on traffic. In conclusion, I will return to this property in the future, and hope that they can finally get an executive lounge set up and update the hotel room.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Adrian L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmperthhilton, General Manager at Parmelia Hilton Perth, responded to this review, 8 April 2014
Dear Adrian L

Thank you very much for taking the time to write a review.

I am very happy to hear you enjoyed every aspect of your stay.

Whilst we can’t promise the addition of an Executive Lounge in the near future, we are in the process of refreshing guest rooms with all new furnishings to provide a more contemporary feel. We have completed four levels to date with the remainder due by September this year. We are sure you will like the changes.

In lieu of an Executive Lounge, and in addition to a complimentary daily beverage in Adelphi Grill, we do offer our guests full use of our recently extended Business Centre and meeting room.

So glad to note you enjoyed the international choices in the Adelphi Grill for breakfast.

It’s great to hear you will be returning to stay with us in the future. Thank you again and we look forward to welcoming you back.

David Constantine
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Parmelia Hilton Perth

Property: Parmelia Hilton Perth
Address: 14 Mill Street, Perth, Western Australia 6000, Australia (Formerly Parmelia Hilton)
Phone Number:
Region: Australia > Western Australia > Greater Perth > Perth
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Perth
#10 Romantic Hotel in Perth
#13 Business Hotel in Perth
#14 Luxury Hotel in Perth
Price Range (Based on Average Rates): £
Hotel Class:5 star — Parmelia Hilton Perth 5*
Number of rooms: 284
Official Description (provided by the hotel):
Parmelia Hilton Perth is the city's most centrally located luxury hotel, in the heart of the CBD, across the road from the Perth Convention Centre and close to excellent shopping, restaurants and bars. Just a short stroll to beautiful Kings Park and the stunning Elizabeth Quay on the Swan River. From guest rooms to deluxe plus rooms and suites, all rooms at the Parmelia Hilton feature Hilton Serenity beds, high-speed internet (charges apply) and LCD TVs with complimentary cable and Foxtel channels. Relax by the outdoor swimming pool or work out in the fully equipped 24 hour gym. For a sizzling steak or a boutique beer on tap, enjoy the Adelphi Grill & Bar. The hotel's meetings and events floor with state of the art audio visual and lighting technology offers a choice of ten venues for 5-500, a 24 hour business centre and wireless internet access. The hotel's $55 per 24 hour valet parking service offers secure, under cover parking with the convenience of having your car brought to the hotel driveway as often as required. Valet parking is limited and space may not always be available, maximum height of vehicles is 1.9 m. ... more   less 
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Also Known As:
Parmelia Hilton Hotel Perth
Hilton International Perth
Hilton Perth
Perth Hilton

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