1 night in a room for 1 traveler
Overall, I enjoyed my experience at the hotel, but I will also outline some issues with the booking. Wasn't a big factor in the end but was frustrating at the start.
- The staff at the hotel itself were great - quick check in/out, quick valet, helpful restaurant staff.
- Comfortable room.
- Good shower/bathroom (aside from design issue below)
- A few issues with my booking.
- When I made the booking request I specifically requested a room away from the elevator. Upon arrival I checked in, realised I was put in the very closest room to the elevator. After a 6+ hour flight with lots of luggage I was too tired to complain, but it was disappointing.
- When I called in advance to confirm (a week out) and re-confirm (the night before) my booking, I was advised I would be given a complimentary upgrade to the executive suite - which was a nice surprise! Except when I arrived at the hotel I was told I was still in a Superior room, and got a very weird look when I asked if I was still in an executive suite upgrade. The room I had (elevator proximity aside) was still good, but it was a small letdown.
- the bathroom is wonderful from a visual/aesthetic design perspective - but I wouldn't want to be sharing the room with anyone else. The lack of privacy would be quite awkward with any regular bodily functions.
- the TV function on the TV is cumbersome. No 'TV' function as such and I couldn't find a quick channel change.
Overall I had an enjoyable stay, and hope that next time I stay with a SPG member hotel the few issues will be rectified.
- Official Description (provided by the hotel):
- The Four Points by Sheraton Perth offers a great location in the Central Business District. We are close to the heart of the city and its many popular tourist attractions, parks, and sporting events. Perth's airports are within 30 minutes by car, and our location provides direct freeway access. SPG Members receive complimentary in-room internet when booking direct. Book direct today. ... more less
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- Also Known As:
- Citigate Perth Hotel Perth
- Citigate Hotel Perth
- Perth Citigate Hotel