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Four Points by Sheraton Perth
Ranked #22 of 81 Hotels in Perth
Certificate of Excellence
Newcastle, Australia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Worth considering”
4 of 5 bubbles Reviewed 11 August 2014

Our two-night stay at Four Points by Sheraton Perth was enjoyable. Our room was very comfortable, clean and adequate. We had dinner in the restaurant with friends and the meals, and prices, were good. Breakfast was not included in our tariff, but we considered it to be expensive when needing only a light breakfast, so we "ate out". The staff were all friendly and helpful.

  • Stayed August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank MargL305
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FourPointsPerthGM, Manager at Four Points by Sheraton Perth, responded to this review, 13 August 2014
Dear MargL305,
Thank you for your great online review with regards to your recent stay with us. I am delighted to hear that you and your friends had a delightful stay with us and were well looked after. Rest assured that your positive feedback will be shared among our team. Kindly note that we also have
à la carte option for the breakfast instead of the buffet which you might wish to consider on your future stays with us. Awaiting to welcome you back at the Four Points by Sheraton Perth in a near future.
Yours sincerely,
Sean Raine
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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976 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (190)
Date | Rating
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English first
Sydney, Australia
Level Contributor
237 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
3 of 5 bubbles Reviewed 11 August 2014

The Four Points on Wellington St is one of those "better than three stars, not deserving of four" hotels where the traveller gets what they expect. The beds are comfortable, the rooms big enough and the bathroom well appointed. The only strange thing was the placement of the bathroom sink (more in the room than the bathroom) but apart from that, quite an OK place to stay and quiet too (which I love).
Also handy to the western end of the city if you are visiting offices there- so it's much more convenient that most other hotels.

  • Stayed July 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
Thank TenRingShanghai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FourPointsPerthGM, Manager at Four Points by Sheraton Perth, responded to this review, 13 August 2014
Dear TenRingShanghai,
Thank you for the gift of your feedback with regards to your recent stay with us. I am glad to hear that you had an overall comfortable stay with us. Rest assured that your feedback will be communicated to the team. Awaiting to welcome you back at the Four Points by Sheraton Perth in a near future.
Yours sincerely,
Sean Raine
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Halifax On Yorks
2 reviews
5 of 5 bubbles Reviewed 11 August 2014

My daughter & I stayed here for 3 nights B & B during our Australia trip. Couldn't have chosen a better hotel in my opinion. The room was impressive with 2 double beds, excellent décor, superb shower room, tidy, clean, very comfortable beds, in room refreshments, toiletry goods & towels bountiful. Most of the staff were friendly, welcoming & accommodating. The breakfast choice was vast with all you can think of to satisfy the most choosy of people. A nice stroll from the main shopping centre. Plenty of restaurants to choose from & a big bonus... a free regular bus service to take you all over the city. Would definitely return to the city & to this hotel

Room Tip: The higher you go the better the room. Stay away from the elevator shaft.
See more room tips
  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Ruth/Claudia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FourPointsPerthGM, Manager at Four Points by Sheraton Perth, responded to this review, 13 August 2014
Dear Ruth / Claudia S,
Thank you for your great online review with regards to your recent stay with us. I am delighted to hear that you and your daughter had a relaxing, memorable and comfortable stay with us and you found the hotel's location convenient. Rest assured that your positive feedback will be passed on to our team members. Awaiting to welcome you both back at the Four Points by Sheraton Perth on your next visit to the city.
Yours sincerely,
Sean Raine
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bunbury, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 11 August 2014

Absolutely loved the Four Points hotel. We had an event at Perth Arena so the location was ideal. Staff are fantastic and check in was so quick and hassle free. In room dining was delicious and very prompt. Rooms are very very nice with lovely bathrooms and extremely comfortable beds. I cannot wait to stay here again.

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Renae P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FourPointsPerthGM, Manager at Four Points by Sheraton Perth, responded to this review, 13 August 2014
Dear rennic77,
Thank you for your great online review with regards to your recent stay with us. I am glad to hear that you had a memorable, relaxing and enjoyable stay with us. Your positive feedback will be shared among the team. Awaiting to welcome you back at the Four Points by Sheraton Perth in a near future.
Yours sincerely,
Sean Raine
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
74 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed 10 August 2014 via mobile

All i will say is make sure you do not get a room next to the elevator shafts, they will keep you awake all night. This hotel is typical of the business style hotels in modern Perth ie big, the same in most rooms, and overpriced for what you get, but the staff are always nice I will say that. It can also be a difficult place to get a taxi early in the morning as they tend to be further on to the CBD. And one last thing, the Fast Eddies across the street should be called Slow And Rude Eddies...it sucks big time.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kim g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FourPointsPerthGM, Manager at Four Points by Sheraton Perth, responded to this review, 11 August 2014
Dear kim g ,
Thank you for taking the time to provide us with the gift of your feedback with regards to your recent stay with us. I am disappointed to hear that we did not meet all your expectations during this stay. Please do not hesitate to contact me personally to provide me with your details so we can do our best to allocate you a room far from the lifts on your future stays with us. With regards to the taxi, kindly note that should you wish to, our Concierge team can pre-book a taxi upon request. Awaiting to hear from you and hoping to welcome you back at the hotel in a near future.
Yours sincerely,
Sean Raine
General Manager
e-mail: sean.raine@fourpoints.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 8 August 2014

Located on Wellington St, the hotel is a good 10 minute walk to cbd. It is typical of the Four Points brand. No real frills or any sense of being a luxury property but it is clean and efficient. Still looks very new. Best suited to a business stay as opposed to a romantic weekend. Best value is on the executive floor which is definitely better furnished than the standard rooms. Room 730 looks out on to Wellington street which can be quite noisy. A few frustrating points include an empty bar fridge which you only discover at the time you want something from the bar fridge! There is a list inside the fridge. Suggest you look at this at check in. Room was of a good size, the Bathroom was adequate but with no bath. You stay at a Sheraton for their amazing"sweet sleeper" beds which are the best in the business. I think that this hotel in Perth represents very good value for money and is much better than other similarly priced Perth hotels.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Glenn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FourPointsPerthGM, Manager at Four Points by Sheraton Perth, responded to this review, 11 August 2014
Dear Glenn B,
Thank you for taking the time to provide us with the gift of your feedback with regards to your recent stay with us. I am delighted to hear that you had an overall enjoyable stay. Your comments on the lifts have been well noted and we have updated your profile to ensure that we try our utmost best to allocate you a room further from the lifts during your next stay with us. Due to low consumption from our mini bars in the rooms, we have decided to remove the items from all rooms. However, we do have a snack bar at the Front Desk where you can choose a bite and beverage from a selected list of items. My apologies if this message was not communicated to you. Awaiting to welcome you back at the hotel in a near future.
Yours sincerely,
Sean Raine
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paris, France
Level Contributor
138 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 bubbles Reviewed 5 August 2014

Stayed here on a Friday night as we had a group dinner in the city. really enjoyed our stay. the staff were 1st class throughout our stay, from such a warm greating by Atul at reception to the wonderfull bar staff (special mention to the ever friendly Jack behind the bar), such a really pleasant place to be at. Our room seemed almost new and was more than we expected. We would definitely stay here again especilly if coming into the city to the Perth Arena right across the road

  • Stayed August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
1 Thank LeGOAT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FourPointsPerthGM, Manager at Four Points by Sheraton Perth, responded to this review, 10 August 2014
Dear LeGoat,
Thank you for your great online review with regards to your recent stay with us. I am delighted to hear that you had a pleasant, relaxing and enjoyable stay with us. Rest assured that your positive comments have been passed on to Atul, Jack and our team. Awaiting to welcome you back at the hotel in a near future.
Yours sincerely,
Sean Raine
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Four Points by Sheraton Perth

Property: Four Points by Sheraton Perth
Address: 707 Wellington Street, Perth, Western Australia 6000, Australia
Region: Australia > Western Australia > Greater Perth > Perth
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Family Hotel in Perth
#15 Romantic Hotel in Perth
#21 Luxury Hotel in Perth
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Four Points by Sheraton Perth 4.5*
Number of rooms: 278
Official Description (provided by the hotel):
The Four Points by Sheraton Perth offers a great location in the Central Business District. We are close to the heart of the city and its many popular tourist attractions, parks, and sporting events. Perth's airports are within 30 minutes by car, and our location provides direct freeway access. SPG Members receive complimentary in-room internet when booking direct. Book direct today. ... more   less 
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Also Known As:
Citigate Perth Hotel Perth
Citigate Hotel Perth
Perth Citigate Hotel

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