We visited the Hyatt as a family. From the moment we arrived the service was poor. The doorman would not let us leave our car at the front while we carried our bags in unless we paid a $35 valet fee. This would have been ok, had there been bell boys for the luggage. Although we arrived at 8pm our rooms were not ready and I was told that breakfast and wifi were not included in our rate. Finally we got out rooms and they were noisy from the band playing in the lobby. We called reception about possibly moving room and they said that they would move us, but the sound bounces off the atrium roof and all rooms are noisy on Saturday nights!
Finally, we checked out and we're told that breakfast and wifi were included.
There are many good hotels in Perth with good service, and we'd recommend you look at other options.
- Official Description (provided by the hotel):
- Situated near the banks of the Swan River, on the eastern edge of Perth's central business district and shopping precinct. Hyatt Regency Perth Hotel is convenient to the new Perth Stadium, arts, parks, entertainment and convention centres. ... more less
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- Also Known As:
- Hyatt Regency Perth Hotel Perth
- Perth Hyatt Regency
- Hyatt Perth