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“Mothers' day”

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Novotel Perth Langley
Ranked #17 of 66 Hotels in Perth
Certificate of Excellence
Reviewed 16 May 2012

Spent the night at the Novotel with my wife for Mothers' day, and our children joined us in the hotel restaurant Sen5es for dinner. Check in was seamless, and we had been upgraded to an Executive room with views over the Swan River, and plenty of space. Some pre dinner drinks in the room and down to the restaurant for a delightful meal, not inexpensive, but good value when you use the Accor advantage plus card (I am an Accor member). Had breakfast in the restaurant next day as well, as it was Mothers' day a free glass of bubbly and an excellent breakfast (again good value with the Accor card), a late checkout, great service and a memorable weekend.

Room Tip: Rooms with views over the Swan River are obviously the better choice, and higher up is better.
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  • Stayed: May 2012, travelled with family
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Thank Bill252
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bree C, General Manager at Novotel Perth Langley, responded to this reviewResponded 23 May 2012

'Mothers Day'

We very much appreciate you taking the time to write your review on the Tripadvisor website regarding your experience at the Novotel Perth Langley while celebrating 'Mothers Day'. Every day our motivation is to give our guests the professional superior service, fun and relaxing experience they are looking for; it is a pleasure to read we at Novotel Perth Langley are achieving just that.

I will share your comments with our team. I know that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we trust your next visit will be as pleasant as the previous one.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,849 - 1,855 of 2,518 reviews

An Accor traveller
Brisbane
2
Reviewed 16 May 2012

  • Stayed: May 2012, travelled on business
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Thank An Accor traveller
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 14 May 2012

  • Stayed: May 2012, travelled on business
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Thank gtp_12
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 13 May 2012

My husband and I stayed at this hotel last Friday. Very disappointed with their service. Arrived at the hotel late afternoon, check in was relatively slow despite three people manning the counter. Parking was hard to get into, they had small bays. The room to be fair was spacious, but the bed was very uncomfortable, we barely slept and we had sore backs when we got up. We took a shower, and the shower head was crap. We checked out Saturday morning, and we paid cash for the parking. Just this morning my husband checked with our bank and we got charged again for parking on our card even though we already paid cash for it. When my husband phoned Novotel today to inquire, no apologies were offered, instead the person on the phone (the night manager) denied charging our card and accused my husband of making it up! Novotel, you need to train your staff properly on manners and good client service. Fair enough if it was an honest mistake but to say we are lying? $25 is a small amount but this is a matter of principle. Wished I've read the reviews by Irishbazz and B888 before. We took a chance on a "mystery hotel" on wotif, and we are just disappointed. By the way, we are from the SW. Drove that day to Moora to attend a mate's funeral, and did not expect much from this hotel; nothing more than a good night's rest in Perth before the drive back home after an emotional day. We did not get this at Novotel Perth Langley. Will never stay there again.

Room Tip: Terrible bed, bad shower. Stay at another hotel.
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  • Stayed: May 2012, travelled as a couple
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1  Thank GrungeGurl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 May 2012

stayed at the novotel last night,have sayed there a few times,staff were fantastic,very welcoming. got an upgrade to a studio room and a bottle of bubbly complimentary for our annversary. really nice touch...room was spotless and massive,with seperate lounge.massive king bed (very comfy) great pillows. if you want to go into were the shops are just hop on the free bus, not far from the hotel. only about a five minute ride. pub in the hotel is great,nice atmosphere. would i recommend YES. Great hotel.thankyou staff for a great stay ..forgot to mention the spa in the top floor with spectacular views of perth swan river :)

Room Tip: studio room
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  • Stayed: May 2012, travelled as a couple
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Thank arwenb1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 May 2012

  • Stayed: May 2012, travelled as a couple
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Thank 55holidays
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 10 May 2012

  • Stayed: May 2012, travelled as a couple
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Thank Ravi1717
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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Additional Information about Novotel Perth Langley

Address: 221 Adelaide Tce, Perth, Western Australia 6000, Australia
Phone Number:
Region: Australia > Western Australia > Greater Perth > Perth
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#3 Family Hotel in Perth
#4 Spa Hotel in Perth
#8 Business Hotel in Perth
#11 Romantic Hotel in Perth
#16 Luxury Hotel in Perth
Price Range: £70 - £147 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Perth Langley 4*
Number of rooms: 256
Official Description (provided by the hotel):
Novotel Perth Langley is located in the Perth city centre, within easy walking distance of shopping malls, cinemas, sporting grounds and tourist attractions. There are 256 well appointed rooms, offering views of the city and Swan River. The hotel features award winning Senses Restaurant & Wine Bar, and Fenian's traditional Irish pub, sauna, spa and gymnasium facilities. ... more   less 
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Also Known As:
Novotel Perth Langley Hotel Perth
Accor Perth Langley
Perth Novotel

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