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“Staff 5*, hotel 3*”

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Travelodge Hotel Perth
Ranked #30 of 81 Hotels in Perth
Geelong, Australia
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Staff 5*, hotel 3*”
3 of 5 bubbles Reviewed 25 August 2014

Hotel is starting to look a bit dated. But room was clean and bed was comfortable. Tried to order room service for dinner and thought I might actually be at Fawlty Towers! When the dishes I tried to order were not longer on the menu, it was decided that I must have an out of date room service menu. So they said they'd send up a current one. Didn't appear, so I chased it up after about 15 minutes. Apparently, the porter was going from room to room trying to find one. So I suggested to send up a normal restaurant menu. The porter brought this, but didn't want to remove the old room service one, so no doubt whoever gets that room next will go through the same process!
Having said that, the staff there were very helpful and friendly.

Stayed August 2014, travelled on business
Helpful?
Thank Lara3212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susanne W, Assistant Hotel Manager at Travelodge Hotel Perth, responded to this review, 1 September 2014
Dear Lara3212,

Thank you for taking the time to leave us your valuable feedback on your recent stay at Travelodge Perth.

I am very sorry to hear about the issues and communication errors you endured when ordering room service. This has been followed up and rectified and I can ensure all rooms have an updated room service menu. Please accept our sincere apologies for the inconvenience caused.

We hope to have the opportunity to welcome you back again so that you can experience what we are truly capable of.

Kind regards,
Susanne Wagner
Assistant Hotel Manager | Travelodge Hotel Perth
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,562 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (136)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Hillman
1 review
4 of 5 bubbles Reviewed 25 August 2014

we had booked some weeks previously after searching/reviewing most hotels nearby. the room was what we wanted, it was quiet and well maintained.
The staff were helpful and respectful - thank you.
we did not use the restaurant/buffet facilities
this is a well priced, very well situated bigger hotel in downtown Perth with free bus at the lobby door - two blocks to the shopping centre, down the hill from the hospital (our reason for the stay) and a pleasant walk half way up the only discernible hill in Perth! -


  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Anthony M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susanne W, Assistant Hotel Manager at Travelodge Hotel Perth, responded to this review, 28 August 2014
Dear Anthony,

Thank you for taking the time to provide us with your feedback.

The team and I are delighted you enjoyed your stay and look forward to welcoming you back to Travelodge Perth again soon.

Kind regards,
Susanne Wagner
Assistant Hotel Manager | Travelodge Hotel Perth
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangor
1 review
5 of 5 bubbles Reviewed 24 August 2014

The location of the hotel is very good to see the sites, such as the Perth Mint, Government House and St Marys Cathedral, the free bus to Kings Park and the shopping mall of Perth. Service of the staff cannot be faulted. All requests for information of where to go was provided and correct

  • Stayed August 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Barry-and-robyn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susanne W, Assistant Hotel Manager at Travelodge Hotel Perth, responded to this review, 28 August 2014
Dear Barry-and-robyn,

Thank you for taking the time to share your positive feedback. The team and I are delighted you enjoyed your stay and time in Perth.

We look forward to welcoming you back to Travelodge Perth soon.

Kind regards,
Susanne Wagner
Assistant Hotel Manager | Travelodge Hotel Perth
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
378 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 188 helpful votes
4 of 5 bubbles Reviewed 23 August 2014

Stayed here for two nights before a tour. Checkin was efficient. We had a balcony room on the fourth floor facing Hay street and it was good to open the window to get fresh air. Room was comfortable and clean although TV was small but did have fox sports channels. Bathroom was pretty basic. We ate in the hotel restaurant one night, sorta on the expensive side but there are cheap options on the menu. Drink prices were reasonable for a city hotel.

Room Tip: Try for a balcony room on Hay street side
See more room tips
  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susanne W, Assistant Hotel Manager at Travelodge Hotel Perth, responded to this review, 24 August 2014
Dear David,

Thank you for taking the time to share your positive feedback.

We look forward to welcoming you back to TFE hotels again soon.

Kind regards,
Susanne Wagner
Assistant Hotel Manager | Travelodge Hotel Perth
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Yarrawonga Park
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 22 August 2014

A well positioned, centrally located hotel with friendly, helpful and courteous staff. The room was clean and for the most part comfortable although I had very uncomfortable pillows...either paper thin or thick, hard and lumpy. I asked for replacements but didn't get them. I only ate dinner in the dining room once as I found the staff slow and inattentive and the food, as a vegetarian, was mediocre. Breakfasts were much better. There is no free wifi.

  • Stayed August 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Ann L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susanne W, Assistant Hotel Manager at Travelodge Hotel Perth, responded to this review, 24 August 2014
Dear Ann,

Thank you for taking the time to leave us your valuable feedback on your recent stay at Travelodge Perth.

I am very disappointed to hear that you had uncomfortable pillows and that they were not replaced for you. We have ordered new pillows so they can be replaced in all rooms. I apologise that you found the team in the restaurant inattentive and that there were not enough vegetarian options. I will certainly discuss your comments with our Food and Beverage department.
If you would like to contact me regarding your stay, please feel free to email me at suwagner@travelodge.com.au.

We are sorry that your stay was not enjoyable and hope that we have the opportunity to welcome you back to our hotel so that you can experience what we are truly capable of.


Kind regards,
Susanne Wagner
Assistant Hotel Manager | Travelodge Hotel Perth
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Penang Island, Malaysia
1 review
4 of 5 bubbles Reviewed 21 August 2014

We enjoyed our stay at this hotel. All the staffs are helpful, friendly & attentive. The hotel rooms are clean & comfortable. The free bus is just a step outside the hotel & lots of restaurant nearby.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Irene S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susanne W, Assistant Hotel Manager at Travelodge Hotel Perth, responded to this review, 24 August 2014
Dear Irene,

Thank you for taking the time to share your positive feedback.
The team and I are delighted to hear you enjoyed your stay with us. I am pleased to read that you found our service to be so attentive to your needs. We take great pride in this aspect of our hotel.

Thank you for recommending Travelodge Perth and we look forward to welcoming you back again soon.

Kind regards,
Susanne Wagner
Assistant Hotel Manager | Travelodge Hotel Perth
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wolverhampton, United Kingdom
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 20 August 2014

We stayed here for only 1 night as we had an early flight.
Previous stay in a Tl was spoilt by tiny room - not a problem here as room huge.
Reception staff did my online check in for me after I asked if there was a guest comp and printer available.
Evening meal good and they sorted us an early breakfast in our room as we were leaving before the restaurant opened.

  • Stayed August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susanne W, Assistant Hotel Manager at Travelodge Hotel Perth, responded to this review, 24 August 2014
Dear Karen,

Thank you for taking the time to post a review about Travelodge Perth.

We are delighted to hear you enjoyed your stay with us and look forward to welcoming you back again soon. Hopefully you will be able to stay for longer next time.

Kind regards,
Susanne Wagner
Assistant Hotel Manager | Travelodge Hotel Perth
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Travelodge Hotel Perth

Property: Travelodge Hotel Perth
Address: 417 Hay St, Perth, Western Australia 6000, Australia
Region: Australia > Western Australia > Greater Perth > Perth > Perth CBD
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#6 Best Value Hotel in Perth
#9 Family Hotel in Perth
#17 Romantic Hotel in Perth
#21 Business Hotel in Perth
#28 Luxury Hotel in Perth
Price Range (Based on Average Rates): £
Hotel Class:4 star — Travelodge Hotel Perth 4*
Number of rooms: 126
Official Description (provided by the hotel):
The new generation 4 Star Travelodge Perth is ideally situated in Perth's CBD, a short stroll from City Malls, Swan River, Perth Concert Hall, with a free city CAT bus stop at the footsteps of the Hotel. ... more   less 
Reservation Options:
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Also Known As:
Travelodge Perth Hotel Perth
Travel Lodge Perth
Perth Travel Lodge
Perth Travelodge

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