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“Just OK” 2 of 5 bubbles
Review of City Stay Apartment Hotel

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City Stay Apartment Hotel
Ranked #58 of 81 Hotels in Perth
Surabaya, Indonesia
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Just OK”
2 of 5 bubbles Reviewed 4 April 2014

We stay in this hotel for 3 days.We arrived with 5 adults and 2kids and i booked for two bedrooms apartment. In my arrival they said that i should add another room (one bedroom apartment) because in the two bedrooms apartment can not use more than 4 person. And the worst think with this hotel is since my check in day till my check out date the elevator still not working.so we should go up with the stair. Inside the room i dont realy like it, the wall is full of brick and make a dirty feeling. And they dont do "make up the room" everyday. If we want them to clean our room we should pay for charge.The most i like with this hotel is just its location, just accros the street is harbour town outlet. And just 20 minute walking to northbridge area and china town and the bus stop is just in front of the hotel.They also have a parking area which too small and always full if we arrived a little bit late

  • Stayed March 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Ivone78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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228 reviews from our community

Traveller rating
    31
    75
    81
    25
    16
See reviews for
123
26
7
21
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (52)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Any
English first
London
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 1 April 2014

I booked to stay here while visiting my son in Perth, great location, close to shops and restaurants. Small pool and patio area, washing machine and dryer in the apartment plus good size rooms. Its not really swanky but in such an excellent position, close the West Perth station so you can jump on a train and go to Cottesloe or Fremantle really easily. It's opposite an outlet mall so some great shopping too. Aircon in the main living area and ceiling fans in the bedrooms, a really good location for exploring Perth.

  • Stayed March 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
Helpful?
Thank ruthyLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sg
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 bubbles Reviewed 17 March 2014 via mobile

Elevators not working again but was informed earlier by hotel and placed on a lower floor. Check in was smooth, staff polite given room 207. Aircon was stuck at 30c and fan not working in room. Yes, there are no a/c in rooms. Called for a room change and advised to wait 20minutes for eir call while they arrange another on the same floor.
After 40minutes, called reception only to be told room will be ready in 5 minutes. had to walk over myself to new room only to find chamber maids had barely begun cleaning. Was personally informed by them that they needed another 20minutes and reception staff have been allocating rm 207 to guests despite knowing the technical issues. WOW.
Called duty manager and he came up and helped clean the room while my whole family including my sleepy grumpy kid waited in the corridor. Took almost 1.5hr from checkin for the entire episode until we had the room.
Room smelt bad the entire 3 days, everything was old, dated and musky. To make matters worse, my wife started complaining her whole body itched after the first night. 2nd night, found multiple bite marks on my kid's body, they slept on different beds as well. Fans in rooms were creaky and old and noisy and were either too loud when switched on to a comfortable speed, or too weak if you wanted it quiet.
Internet was very weak and kept dropping off the entire stay. Stairs smelt really bad like someone peed in them. Car park lots were too small even for a sedan though it was never completely full.
Overall, most horrible stay ever, for $180/night, almost ridiculous.
Only saving grace, harbor town opposite and close to major freeways.
Highly NOT recommended.

Stayed March 2014, travelled with family
Helpful?
2 Thank Geraldtanak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Perth hotels

Port Hedland, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 15 March 2014

Lift was out of order, but they emailed me in advance and plenty notice if I wanted to cancel. stairs are good for your health anyway, and we are not disabled so no worries. Room was clean and had all you need, was only there one night so no time to check out the pool and playground, but looked nice enough

  • Stayed March 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank damienstewart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed 25 February 2014

This could have gone on a lot longer but I don't have the time, see below.

The room was clean, however poorly appointed.
Staff were fine.
Shower was ridiculous; way too low for any human being I know to use properly, almost no water pressure at all with luke warm "hot" water and a cold tap that did barely anything, not that you needed it.
We were able to use the lift once, when we arrived, after that it was "undergoing urgent maintenance" for 3-4 days up until we left at which point it was still out of order, not sure when it was fixed. I don't know what "urgent" means but can't have been too urgent as not only did we not see anyone working on it but as mentioned it was not working for the entire stay of 4 days.
The smoking areas looked like something you see on one of those prison lockup shows where prisoners are sent for solitary confinement. Nothing more than a rectangle box enclosed with extremely high walls and no proper ventilation.
Was disappointed as well with the tv provided as it delivered a poor quality image on a small screen with no HDMI or anything in order to BYOD or BYOC.
The location was great and very convenient.
Wongs asian was great and so was Gordon St Garage.
Would not recommend this property to a friend for the above mentioned reasons etc
As an after-thought, it was disconcerting to be informed by reading the in room information that we could not use the iron and the dryer at the same time as this would cause an electrical fault and shut off power to the room. That sounds more like a design flaw to be fixed than an inescapable fact of electrical implementation.

  • Stayed February 2014, travelled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Jamie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darwin, Australia
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 13 February 2014

I stayed here for two weeks and I enjoyed the accommodation overall. It was neat, clean and tidy. Everything you need was there - kitchen utensils, dryer, washing machine and basin. They also gave samples of shampoo and conditioner each time the room was cleaned. The mini-mart downstairs was super convenient - they sold milk, canned foods and bathroom items. Although I would say that the location isn't very convenient, even though there were free yellow CAT buses to catch to the city across from the motel - the CAT buses operates until 8-9pm, which means you aren't able to do night shopping or go out late at night for snacks - walking to the city would take 20-25 minutes.

  • Stayed March 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank MoonJewel90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Romford
Level Contributor
520 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 200 helpful votes
4 of 5 bubbles Reviewed 22 January 2014

We stayed here for 4 nights in mid December when we first arrived in Australia. The apartments are about 20 miles from the airport and are in west Perth. As we arrived at 3am in the morning we had booked our room for the previous night and also advised the hotel of arrival time. On arrival there were no problems at all as there is a night manager who was able to check us in.
The room was a bit dated but had everything that we needed for our brief stay. After travelling for a week we were running short of clean clothes so the washing machine and a tumble dryer were a godsend. We also made good use of the small pool, which was particularly refreshing when the temperature hit 46degrees Centigrade. There is free wi-fi in the apartments. Other facilities included a small shop where you coud buy the essentials; an ATM and a barbeque area.
The apartments are ideally situated for the bars and restaurants of Northbridge and Murray Street; the Perth Arena; Perth railway station; Harbour Town shopping mall and only a short ride on the CAT 02 free bus network.
During our stay we found the staff to be very accommodating and extremely helpful.

  • Stayed December 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Rojo447
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about City Stay Apartment Hotel

Property: City Stay Apartment Hotel
Address: 875 Wellington St | West Perth, Perth, Western Australia 6005, Australia
Region: Australia > Western Australia > Greater Perth > Perth > West Perth
Amenities:
Fitness Centre with Gym / Workout Room Kitchenette Restaurant Swimming Pool
Hotel Style:
Ranked #58 of 81 Hotels in Perth
Price Range (Based on Average Rates): £
Hotel Class:3 star — City Stay Apartment Hotel 3*
Number of rooms: 77
Reservation Options:
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Also Known As:
Hotel City Stay Apartment

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