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Mercure Perth
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Reviews (1,974)
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All reviewseast towerrooftop poolsuperior roomvalet parkingaccor memberpillow menuroom servicehay streetgood sizebuffet breakfastshort walkbell towerbit datedcentral locationpleasant stayper nightlate check
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982 - 987 of 1,974 reviews
Reviewed 12 December 2013

Stayed: December 2013, travelled with family
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Matt Y, General Manager at Mercure Perth, responded to this reviewResponded 2 January 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 12 December 2013

  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Matt Y, General Manager at Mercure Perth, responded to this reviewResponded 2 January 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 11 December 2013

  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Matt Y, General Manager at Mercure Perth, responded to this reviewResponded 2 January 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 11 December 2013

While this is a slightly older hotel the rooms we stayed in had been refurbished and was spacious and light, facing North. The facilities here are great - the gym is a good size, there is a spa , sauna and roof top pool (which again is slightly dated but otherwise is great. We always seem to get good value here but the food / beverage offers at the weekend during the day are limited to room service (breakfast and dinner available in the restuarant).

  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank Rggm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt Y, General Manager at Mercure Perth, responded to this reviewResponded 2 January 2014

Dear Rggm,

We appreciate you sharing your comments regarding your stay at the Mercure Perth. We are happy to hear that the hotel had everything you needed to make your stay an enjoyable one!

Kind regards,

Matt Young
General Manager

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Reviewed 10 December 2013

This is supposed to be a highly rated chain but my experience during several days in Perth was hardly acceptable.

The place had very little hot water and it came with little force when it did come. It was not isolated case as several other guests commented similarly.

The rooms are fine but if you like nice hot showers than go elsewhere

  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Mike255100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt Y, General Manager at Mercure Perth, responded to this reviewResponded 2 January 2014

Dear Mike255100,

Thank you for taking the time to tell us about your stay at the Mercure Perth.

I am sorry to hear of the trouble you experienced with the hot water. I can assure you that all feedback is taken very seriously and actioned as required We have addressed your comments with our Maintenance Manager and have tested the flow and temperature in both our East and West tower and can confirm that any issues have been resolved.

We hope to have the opportunity to serve you better in the near future.

Kind regards,

Matt Young
General Manager

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