- Free Wifi
Service was excellent and the staff were very friendly, efficient and helpful. Our room was clean and a good size for us. Mercure's location was in easy walking distance to many amenities, close to shopping and the Swan River.
Thank you very much for taking the time to write us a review. I am glad to hear that you enjoyed our central location and the service the staff provided. I will share your comments with the whole team, I am sure they will be delighted to hear.
Chris, we are looking forward to welcoming you again soon here at the Mercure in Perth.
The Mercure Hotel in Perth offers a solid experience and would be best suited to a few nights than anything longer. To me it appeared to be in a fairly quiet part of town and the surrounding streets seemed bereft of activity as soon as the sun went down. A point perhaps attributable to the apparent lack of dining options in the surrounding area.
The staff member on reception were certainly friendly and my room was clean and tidy.
The rooftop pool offers a welcome oasis and if intending to use this or the gym, you're well advised to request a room in the North Tower. Otherwise you'll have to access these facilities via a trip down to the lobby and back up.
After a long trip from the East Coast and a busy afternoon the Mercure Hotel Perth was more than sufficient. Price wise it seemed a little high though it is probably about right for the local market.
Thank you very much for your review. I am pleased to hear that you got a chance to spend some time by our roof top pool. Thank you again for your feedback and we are looking forward to welcoming you again soon.
Finally a hotel chain which offers free internet. 5 star hotels sit up and take notice. I would prefer to spend my money on 5 star accommodation but i know that i will be spending multiple hours on the internet (my work is mainly internet related) so having free internet at the mercure (and most others I have stayed at) is really great. I am sick and tired of being ripped of by big glitzy hotels for internet which costs them virtually nothing to provide. As far as the property goes, although i'm a 5 star girl, this place ticks the boxes. It won't amaze but for the price point it doesnt need to. Clean and comfortable.....with free internet!!
Thank you very much for your review. I am pleased that you enjoyed your stay with us and the facilities we provide. We are looking forward to welcoming you again soon,
The hotel is located close to CBD with valet parking. The staff was particularly helpful and attentive especially when our hire car key was broken off in the ignition by the valet parking. The breakfast and meals were excellent although the main dining room was not used at night - instead the location was the coffee shop café. Rooms and facilities were very good for the price we paid.
thank you very much for your review. I am pleased to hear staff assisted when your key was broken, I will of course share this feedback and I am sure they will be delighted to hear. Furthermore, I am glad that you enjoyed your meals and the location of the hotel. We are looking forward to welcoming you again soon.