Had the unfortunate experience of unexpectedly on my most recent business trip to Perth of having to change my plans to satisfy a cutomers request only to find the staff at Mont Clare Apartments dont have the same appreciation for customer service or a willingness to at least try and understand that not everything is within your own control.
Wanting to change a nights accomadation (not get a refund) to a future date, was told NO Mont Clare Appartments policy is if you cant make the night you booked for then nothing can be done. The phone manner was rude and arrogant.
To travel extensively with work and this is the first time I have ever felt the need to comment on a hotels staff in a negative manner.
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- Also Known As:
- Mont Clare Boutique Apartments Hotel Perth
- Mont Clare Boutique Apartments Perth