Myself and my friend, stayed at this hotel. When we arrived we were rudely spoken to as I had accidentally clicked for a 'Smoking Room' I had then told them it was a mistake, and I don't smoke, they still spoke to me rudely as if I was lying about it. I was handed my room key and a sheet of paper with the rules of the hotel stay on it. They had HIGHLIGHTED that it is a $250 fee if we are caught smoking in the room, they made it quite clear that they thought I would do so. Not only did I feel out of place when they spoke to me, but when we got to our room "Deluxe Room with a river view" which was far from a river view as all we could see was a construction site. We went out for the night and came back to be spoken to rudely by the night staff asking if we are actually guests. We went down to the lobby for the guest breakfast which was cheap crappy food. We later were called rudely saying that it was time to check out an HOUR before we were supposed to check out. It's been a week and I still have not received my deposit back.
I am overall, disgusted by the staff in this hotel.More
- Free Wifi