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“luxurious comfort” 5 of 5 bubbles
Review of Best Western Premier Terrace Hotel

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Best Western Premier Terrace Hotel
Ranked #4 of 81 Hotels in Perth
Certificate of Excellence
Sydney
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“luxurious comfort”
5 of 5 bubbles Reviewed 7 August 2014

stayed one night but very impressed with the service and the room which was spacious, had extremely comfortable bed and excellent bathroom which compensated for lack of a view, cleverly hidden by metal stencil screen over window as overlooking office buidings and their forecourts. Room facilities included special tea ,nespresso machine, state of the art TV and ipad.as well as 2 comfortable armchairs. Mini bar and wardrobe were concealed in a chinese wall cabinet. Would definitely stay again and take time to sample restaurant and bar.

  • Stayed July 2014, travelled solo
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank SydneySushie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amanda H, Sales & Marketing Director at Best Western Premier Terrace Hotel, responded to this review, 11 August 2014
Dear SydneySushie

Such a pleasure to have a Senior Reviewer from the Tripadvisor community to furnish us with kind words and share the overnight experience. We sincerely appreciate you taking the time, and we are delighted you enjoyed your stay in both comfort and style! Hopefully you will enjoy a longer stay next time and experience the delights of our restaurant and bar - another great highlight of The Terrace Hotel - room service is also available with freshly prepared cuisine delivered with a smile - direct from our hotel kitchen - either way we know you will love it!

Thanks for choosing to stay with us....see you again soon!

Best regards from all the staff of The Terrace Hotel.
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401 reviews from our community

Traveller rating
    269
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    23
    7
    8
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (87)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Any
English first
Perth, Australia
1 review
5 of 5 bubbles Reviewed 7 August 2014

The service at this lovely hotel was exemplary from the time I was greeted at the door to when the concierge carried the luggage to my car the next day. Staff were friendly and attentive at all times and the room was just fabulous. We stayed in one of the beautiful suites to celebrate our Wedding Anniversary and were surprised with a complimentary bottle of champagne and chocolates. The setting of the Hotel is ideally located to enjoy an afternoon coffee or drink on their sunny terrace or take a stroll to Kings Park. I would thoroughly recommend this hotel to anyone.

  • Stayed August 2014, travelled as a couple
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
Thank Florentine96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amanda H, Sales & Marketing Director at Best Western Premier Terrace Hotel, responded to this review, 11 August 2014
Dear Florentine96

Happy Wedding Anniversary! Thank you for choosing to celebrate this wonderful occasion with us - we are honoured to have you stay and extremely pleased that you had an amazing time - yes, our staff are superb at ensuring personalised, friendly service and offer that little bit extra to make happy memories to take away with you.

We hope to see you back for your next celebration!

Best regards and happy anniversary again from the entire team at The Terrace Hotel.
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London, England
Level Contributor
188 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
5 of 5 bubbles Reviewed 30 July 2014

This was our first stop on our marathon trip across Western Australia. After a delayed trip from the UK via a mis connection in Hong Kong we arrived to pouring rain and apparently a mini cyclone Our choice of hotel was pure genius! It was so stylish and gorgeous it took us by surprise; small bijoux and tasteful it put the rest of Perth to shame. Lavish furnishings, subtle breakfasts and great dining set our trans WA trip off to a cracking start. The staff were so warm and friendly too. When we struggled further up trip in cold tents we thought back to the Terrace nights!

  • Stayed July 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jonworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amanda H, Sales & Marketing Director at Best Western Premier Terrace Hotel, responded to this review, 7 August 2014
Dear Jonworld

Wow! What a fantastic review from a Top Contributor to the Tripadvisor community - we cannot thank you enough for your kind words and commendations. We are so delighted to have made such a wonderful impression on your arrival to our great state - particularly after a slightly harrowing journey! The staff are "chuffed!".... thank you for choosing to stay with us - we agree that you made the perfect choice too. Happy future travels Jonworld - we do hope to welcome you back on your next big journey to Oz.

Kindest regards from the team at The Terrace Hotel Perth.
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Perth, Australia
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 27 July 2014

Stayed here for one night for business in July. Small boutique hotel, staff are fantastic and can't fault the food and service in the restaurant and bar. Would be perfect for couples too, that have a little more time.

  • Stayed July 2014, travelled on business
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank jayrob66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amanda H, Sales & Marketing Director at Best Western Premier Terrace Hotel, responded to this review, 7 August 2014
Dear jayrob66

Thank you for your "five star review" - we are so pleased to have made such a great impression and that you thoroughly enjoyed the friendly service and superb cuisine on offer - albeit being on a business stay...we cater for leisure and pleasure and would love to see you return for some r & r in Perth city with more time to relax and enjoy the ambience of our heritage gem. (We have some great weekend saver deals on our website!).

Thanks again for choosing to stay with us and for your positive feedback.

Best regards from the management and staff.
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London, United Kingdom
1 review
5 of 5 bubbles Reviewed 20 July 2014

Very central location, extremely comfortable bed and bathroom with quality linen. Staff superb: helpful, attentive, smiley..Bar busy as well as dining room, delicious food and nothing too much trouble,

Room Tip: All suites good.
See more room tips
  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JCB113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amanda H, Sales & Marketing Director at Best Western Premier Terrace Hotel, responded to this review, 7 August 2014
Dear JCB113

It is always a great feeling to know that an international traveller has thoroughly enjoyed our hospitality (superb bedding) and savoured a delicious dining experience - and will take some great memories of Perth back to London! Thanks ever so much for your wonderful comments - the staff are still smiling!

Happy and safe travels always - from the team at The Terrace Hotel.
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2 reviews
5 of 5 bubbles Reviewed 19 July 2014

Excellent room with great bathroom and very comfortable bed. Was travelling for business and great location in the CBD opposite Woodside head office. Bar and restaurant downstairs was quite relaxed and the staff were attentive.

  • Stayed July 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gregory M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amanda H, Sales & Marketing Director at Best Western Premier Terrace Hotel, responded to this review, 7 August 2014
Dear Gregory

Thank you for sharing your positive feedback - we agree our central location is ideal for business - yet perfect for pleasure! Our wonderful, attentive staff are our best asset and they consistently ensure the very best experience for all visitors. Oh, and the beds...yes, they are superbly comfortable - we often get asked by guests how they can replicate the experience at home!

Thanks again Gregory, and we do look forward to welcoming you back in the not too distant future.

All the best from the Terrace Team.
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Johannesburg, Gauteng, South Africa
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 16 July 2014

An interesting little spot in Perth. Small boutique hotel - rooms very comfortable and well appointed. The help received from reception in terms of booking airport transfers, online check-in for next flight, taxis, etc. was unsurpassed! Downstairs is a little bar / restaurant where I only had breakfast - but it was a good breakfast! Would definitely stay there again!

  • Stayed July 2014, travelled solo
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Linda L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amanda H, Sales & Marketing Director at Best Western Premier Terrace Hotel, responded to this review, 7 August 2014
Hi Linda

Thank you for choosing to stay with us - all the way from South Africa, and a special thank you for choosing to share your experiences with like-minded travellers - we love to hear that our guests have enjoyed their time with us - we are pleased that we have looked after your needs, and your impressions of The Terrace Hotel are positive. Perhaps next time you will have more time to experience our lunch and dinner options - you may never want to leave like our previous reviewer!

The management and staff wish you happy and safe travels ahead.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Premier Terrace Hotel

Property: Best Western Premier Terrace Hotel
Address: 237 St Georges Terrace, Perth, Western Australia 6000, Australia (Formerly BEST WESTERN PREMIER Terrace Hotel Perth)
Region: Australia > Western Australia > Greater Perth > Perth > Perth CBD
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #4 of 81 Hotels in Perth
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Best Western Premier Terrace Hotel 5*
Number of rooms: 15
Official Description (provided by the hotel):
In the heart of the West End of Perth's CBD, set as the backdrop on a stunning sun dappled terrace, the historic Terrace Hotel is the ultimate destination for dining, entertainment and style for the seasoned business traveller, discerning tourist or sophisticated city patron. ... more   less 
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