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“spacious, comfortable apartment”
Review of Quest West End

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Quest West End
Ranked #43 of 64 Hotels in Perth
norfolk england
Level 5 Contributor
89 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“spacious, comfortable apartment”
Reviewed 1 December 2012

Booked this very late to get out of another awful hotel in Perth. We were not disappointed. Reception was excellent and the apartment exceeded expectations. Good quality accommodation in a good location for the city centre. Good selection of local cafes and restaurants - we had a good meal at the Melbourne across the road and a delicious breakfast at the Dome cafe just along the street. The apartment had everything we needed and was very quiet - we were there midweek and the street outside was not busy, it might be different at weekends.

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank wal4d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuestWestEnd, Manager at Quest West End, responded to this review, 5 December 2012
Dear ‘Wal4d’,

Thank you for your review of Quest West End.
We are very pleased that you enjoyed your stay with us & hope to welcome you back soon!

Kind regards,


Quest West End Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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45 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Geraldton, Australia
Level 3 Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 24 November 2012

Everything about our stay was great. Nice one bedroom apartment with kitchen dining room and lounge. seperate bedroom and large ensuite. Small but serviceable balcony. Only one block from the new Perth Arena. The lovely receptionist Vicki was very helpful and pleasant. Lots of restaurants near by, off street parking for a reasonable cost. Unit was spotless and you could not fault any aspect of the service. It was a little noisy (street noise) during the evening but it was a Saturday and there was a concert on at the new Perth Arena - that made great people watching!!

Room Tip: We enjoyed our room with the balcony - but there was some street noise - but great for people watchi...
See more room tips
  • Stayed November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Enjoy-the-nature
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuestWestEnd, Manager at Quest West End, responded to this review, 26 November 2012
Dear ‘Enjoy-the-nature’,


Thank you for your review of Quest West End.
We are very pleased that you enjoyed your stay with us.

Quest West End has prime locality in the Perth CBD, as you mentioned we are about a 10 minute walk from the new Perth Arena & close to many popular restaurants.
At times we do experience some city noise, which, unfortunately is outside of our control. However, we do have apartments on the south side of the building which have less street noise.

Once again I would like to take this opportunity to thank you for your feedback & will be passing your compliments onto our staff.

We look forward to welcoming you back to Quest West End.

Kind regards,



Quest West End Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
34 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 22 August 2012 via mobile

Better apts in Sydney for less (eg Medina) and while there may be a shortage of accommodation in Perth it's only Perth for god's sake.

The remote on the tv didn't work which is surely not much to expect for $250 a night corporate rate; when I called to get it fixed was told I would have to come down to Reception and they would see if they had some batteries.

The cab I asked them to book next morning didn't show; asked them to check; they said cab co had no record that anyone accepted the job; Reception said they now asked for next available , which in Perth these days might have meant tomorrow.

A certain gormlessness in the staff typical of Perth hospitality industry but which really needs to be smartened up when you are charging these prices - the boom won't last forever but memories of dissatisfied guests do . Remember that.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LakembaKid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuestWestEnd, Manager at Quest West End, responded to this review, 11 September 2012
Dear LakembaKid,

We appreciate all feedback in relation to our property as this enables us to continually improve our guest services.

It is standard procedure that all appliances in the apartments are checked prior to check in; however, in this instance it would appear that this was not actioned, to which I can assure you will be investigated.

As you mentioned taxis in Perth can be few and far between, in this instance it would appear that there was a delay in the area for the time that your taxi was booked, which unfortunately we cannot control.

I would like to assure you that your feedback will be raised with our Maintenance and Front Office staff & we would like to sincerely apologise that you did not enjoy your stay with us.

Once again I would like to take this opportunity to thank you for your feedback.

We look forward to welcoming you back to Quest West End.

Kind regards,

Quest West End Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 July 2011

Bad attitude from woman on reception. The location is good but NO parking and no concierge makes it a difficult spot for families to get in and out of.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank billybob2800
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane
Level 5 Contributor
59 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 3 September 2006

Good sized apartment, practical laundry and kitchen, well appointed. Great bathroom. Don't expect a view.

  • Stayed September 2005, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
6 Thank Jeff H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quest West End

Property: Quest West End
Address: 451 Murray St, Perth, Western Australia 6000, Australia
Region: Australia > Western Australia > Greater Perth > Perth > Perth CBD
Amenities:
Bar / Lounge Business Centre with Internet Access Kitchenette Restaurant
Hotel Style:
Ranked #43 of 64 Hotels in Perth
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Quest West End 4*
Number of rooms: 35
Official Description (provided by the hotel):
Quest West End serviced apartments in Perth offers guests a relaxed and comfortable accommodation experience. Located in the heart of Perth's central business district, an easy walk to restaurants, boutique bars, cafes and Perth's city shopping. Nearby is the Kings Park Botanical Gardens, Perth Arena, the Kings Square Precinct and Elizabeth Quay. Quest West End provides quality 4 star serviced apartment accommodation offering a choice of one bedroom apartments (49m2 approx.) and two bedroom apartments (70m2 approx.) and one bedroom executive apartments (75m2 approx.). The apartments are comfortable, spacious and stylishly furnished with full Kitchen and Laundry facilities. ... more   less 
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