I would like to do a review for a hostel in Perth Austrália.
The hostel name is Britannia, in central Perth.
My wife and I are going to Perth and I booked a double room 1 month before leaving, over the phone with David, one of their night staff. He confirmed that it was OK and I even asked him if he needed my credit card number. He said NO, that the room was booked for me. I asked a second time if it was guaranteed that i would have a room and he said YES, also I gave him my e-mail to contact me in any case!
Well, end of the story is that I called them 1 week before travelling to reconfirm and another person checked my booking and said she could not find anything under my name and they were fully booked for the period I would like to stay. What a shame on them.
I live in brazil and the flight is around 35 hours. Would anyone imagine what is to arrive after such a long journey and have to hear that you do not have your booked room!!!
With lucky I booked a room in a different place before going!!!
Doing some internet research I read that other people has had the same problem, even paying on the internet and arriving there with no booking!
- Official Description (provided by the hotel):
- Britannia on William is a budget backpacker style accommodation, it does have a number of private rooms and bunk rooms. These are very basic private rooms that offer a great rate for the budget traveller, we are not a hotel. Share facilities, bathrooms, kitchen and TV rooms. We have a spacious courtyard and are open 24 hours a day. Please call if you have any further questions. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Odigeo, HostelWorld and Agoda so you can book your Britannia on William reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Britannia On William Backpackers Hotel Perth