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“fantastic”
Review of Hotel Northbridge

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Hotel Northbridge
Ranked #36 of 66 Hotels in Perth
Reviewed 6 April 2014

would just like to say that staying at the northbridge hotel was wonderful. the rooms were clean and lovely to stay in and the food at the restaurant was fantastic. nothing was too much trouble for all the staff. excellent place to stay. well done

Room Tip: go for the rooms with spas they are wonderful
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  • Stayed: April 2014, travelled solo
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Review collected in partnership with this hotel
Thank Maggie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lake210, Front Office Manager at Hotel Northbridge, responded to this reviewResponded 12 June 2014

Dear Guest

Thank you for your feedback from your stay in April with us.

We are so pleased that you had a most enjoyable experience with us and look forward to welcoming you back in the future.

Regards

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198 - 204 of 307 reviews

Reviewed 3 April 2014

Enjoyed my stay here was only a over night stay excellent location and quiet too spa bath was good and relaxing there is a vietnamese resturant and a cafe over the road quite handy spots to eat basic and simple accommodation

Room Tip: Get a balcony room if you smoke
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  • Stayed: March 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank Teboottenperth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lake210, Front Office Manager at Hotel Northbridge, responded to this reviewResponded 4 April 2014

Dear Guest

Thank you for taking the time to pass on your feedback. We are very pleased that you enjoyed your stay with us, especially the spa bath.

We look forward to welcoming you back in the future

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Reviewed 2 April 2014

Great spot , building dated but sufficient enough. Great room for a girls night out when ur only in the room a few hours .... Cheap parking but very limited and tight bays, I said I wanted to take my car I was told parking bay would not be reserved . Check in staff friendly check out staff very rude Sunday 30th. Weird bathroom with a Curtin as only barrier to bedroom but good size room in general , having to pay extra $17 per person was disappointing as it brought room rate for 4 adults up to $270 which is pricey ..... We waited to get served in the bar for over 15 minutes but apart from that was okay . I wouldn't take my partner there but if your hitting the town it's an okay place to stay.

  • Stayed: March 2014
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Thank Roxxy123wa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lake210, Front Office Manager at Hotel Northbridge, responded to this reviewResponded 4 April 2014

Dear Guest

Thank you for taking the time to pass on your feedback from your recent stay at the hotel.

Unfortunately as we have limited car parking space we are unable to pre book the spaces and have a procedure that it is on a first come basis. I do apologize for the rude staff on your check out date and would be most interested if you could send me an email advising what happened, so that i can follow it up. My email address is fom@hotelnorthbridge.com.au

The rooms have all been designed as an open plan Studio style, so that guests can sit in the spa and watch TV/Movie. All room prices are based on 2 people sharing the room with the added cost per extra person - this is standard in most hotels.

I do apologize for the delay in service at the bar and will pass this information onto the Food & Beverage Manager to help with further training.

I thank you once again for taking the time to pass on your feedback and look forward to hopefully seeing you back in the future.

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Reviewed 6 March 2014

Despite there being a problem with check in we enjoyed our stay ,staff very helpful ,the room was very clean and tidy
The food in the restaurant was excellent ,the location is great close to the northbridge nite life

  • Stayed: March 2014
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2  Thank Vosst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lake210, Front Office Manager at Hotel Northbridge, responded to this reviewResponded 4 April 2014

Dear Guest

Thank you for taking the time to pass on your feedback. We are very pleased that you enjoyed your stay and the food in the restaurant.

I am sorry that you had a problem on check in and would be very interested to find out what that was, so that I can make sure that it does not happen again.

Please feel free to send me an email on fom@hotelnorthbridge.com.au

We look forward to seeing you back with us soon.

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Reviewed 22 February 2014

Got to be the smallest parking area I've ever parked in, took an eight point turn to get a small sedan in so do yourself a favour and don't bring the car. Only a few places too so if you miss out then not sure what you do. I left the car in the parking spot while I was there so as not to miss out so not much point in bringing it in the first place.
Bearing in mind that Perth is well overpriced for all its hotels I quite liked the Hotel Northbridge, the decor in the rooms is a bit dated but they are plenty big enough and clean and comfortable. Breakfast was included and was big and tasty. The 10% off bar and restaurant card was also a bonus. Air-con worked well and you could set it to what you wanted unlike many big hotels.
Very conveniently located but out of the silly busy area at the same time. Overall I would recommend it as value for money in a town that is ridiculously over priced.
What is it about Australian hotels that they charge for Wi-Fi, tacky

  • Stayed: February 2014, travelled on business
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5  Thank Mark_Albany_Aust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lake210, Front Office Manager at Hotel Northbridge, responded to this reviewResponded 4 April 2014

Dear Guest

Thank you for the feedback on your recent stay at the hotel and we are pleased that you enjoyed your stay.

We are terribly sorry about how small the car park is and the limited number of bays. Unfortunately this comes down to the original owners and the building plans. Unfortunately there is nothing we can do at this time to rectify this situation.

I have passed on your comments to the owners and General Manager about the price for using the Wifi.

Once again, thank you for your feedback and we look forward to welcoming you back in the future.

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Reviewed 19 February 2014

Our room was full of carpet laying and painting stuff when we arrived....we waited half an hour for it to be cleared. The fridge didn't work and had to be replaced...all of our drinks stayed hot. We were moved out of our room because of water pouring out of the light socket and power switch in the shower recess. Lucky we weren't fried.No one helped move our stuff when we were told we need to move rooms right now!! The lift broke down. The eftpos at reception stopped working. I stated all of this on the feedback form when we checked out and no one has bothered to acknowledge the problems we had at your hotel for $200 a night....only an automated email!!!!

Room Tip: Some rooms don't have any view through the window.
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  • Stayed: February 2014, travelled as a couple
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Review collected in partnership with this hotel
2  Thank Brett N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lake210, Front Office Manager at Hotel Northbridge, responded to this reviewResponded 21 February 2014

Dear guest

Thank you for taking the time to advise us about your stay with us at the Hotel Northbridge.

We are very sorry that your stay did not get off to a great start and seemed to have problems there on in. Please accept our apology with the delay in responding to you with regards to your feedback from your stay. All guest comment forms are passed on to the owners of the hotel.

I do apologize on carpet and paint tins being in your room on arrival, we have spoken to our contractors that this is not good enough. We are currently in the process of painting corridors and replacing carpet in hallways and all rooms and try and try to keep disruption to guests to a minimum.

I am also very sorry about the water coming through the light fitting above the spa. On inspection from our Maintenance manager it appears that the overflow pipe from the room spa above had come loose, causing water to come through into your room.

If you would like to contact me personally on fom@hotelnorthbridge.com.au, I would like to offer you a voucher for next time you come to Perth.

We thank you for your feedback as without it, sometimes we are unaware of what areas we need to improve our service in.

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Reviewed 18 February 2014

We love staying here as the hotel is so easy to get to, close to the CBD, in walking distance to Northbridge and train access. It is not 5 star by any means but very clean and comfortable, we have eaten in hotel cafe and restaurant all beautiful food. A nice quiet area of Perth to stay close to lots of great cafes and restaurants. Has become our regular whenever in Perth

Room Tip: perfect for overnight stay when you have event or function to attend in city area
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  • Stayed: February 2014, travelled as a couple
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Review collected in partnership with this hotel
2  Thank marlyn57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lake210, Front Office Manager at Hotel Northbridge, responded to this reviewResponded 21 February 2014

Dear Guest

Thanking for taking the time to pass on your comments from your stay at the hotel.

We are very happy that you enjoyed your stay with us and find us very close to good restaurants and not far from the city area.

We are very pleased that you are a regular guest with us and look forward to welcoming you back soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Northbridge

Address: 210 Lake St | Northbridge, Perth, Western Australia 6000, Australia
Phone Number:
Region: Australia > Western Australia > Greater Perth > Perth > Perth CBD
Amenities:
Bar / Lounge Restaurant Room Service Wheelchair access
Hotel Style:
#31 Luxury Hotel in Perth
Price Range: £64 - £117 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Northbridge 4*
Number of rooms: 48
Reservation Options:
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Also Known As:
Northbridge Hotel Perth

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