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“perth inner city pub”
4 of 5 bubbles Review of Hotel Northbridge

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Hotel Northbridge
Ranked #44 of 81 Hotels in Perth
Adelaide, Australia
Level Contributor
3 reviews
“perth inner city pub”
Reviewed 15 June 2014

Excellent quiet location. Nice size room with spa.(no bubble bath!) Generally 10 minute walk to inner cbd. Surrounded by many Vietnamese restaurants (Phi Yen directly opposite was scrumptious!) and the brilliant little Dizzy Witch Café deserves a special mention.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Wingers2155
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lake210, Front Office Manager at Hotel Northbridge, responded to this review, 19 June 2014
Hi wingers2155

Thank you for your recent feedback from your stay at the Hotel Northbridge.

We are very pleased that you enjoyed the size of the room & the spa. I am really sorry that you did not have bath gel in your room for the spa, as this should be in all rooms. I will certainly make sure that our Housekeeping Manager is made aware of this.

Thank you once again for your feedback and look foward to welcoming you back next time you are Perth.

Kind regards

Neil Crompton
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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287 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (67)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
Darwin, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 June 2014

I stayed there for three nights in February and I was so looking forward to a nice hotel after a long flight back from Europe. Since it's a 4 star hotel (I'm assuming it's self-(over)rated), my expectations were quite high. But the whole stay was just so very disappointing.

The room was absolutely due for a renovation and a proper cleaning. There were damages and and dirt everywhere (please see some of the photos I took - I've got heaps more). The spa was disgusting. All the plastic appliances and vents must have turned yellow over the years. There were water damages on the the ceiling. And while being in the spa you could see the foam turning yellow too from the dirt that was coming through the vents. The window was rusty and not very crim-safe. Cobwebs close to the ceiling and the pillow cases were actually too short for the pillows. I had room service the first night - another disappointment. I had a salad with prawns for about 25 Dollars (!!)... yeah... a handful of salad, half a cocktail tomato and three obviously frozen imported prawns, that were absolutely overcooked. Disgusting!

Another issue was the breakfast: there're are quite a few people in this world, who don't like just eggs for breakfast every single morning. But it was the only choice, unless you wanted their dry continental weet-bix breakfast with canned fruit. They do have croissants on their menu. But for some reason they were always out of croissants whenever I asked for them.

Also, a so-called four star hotel should have a proper lift. It's not a high-rise building, but still, it always took ages for the lift to appear. I took their fire exit most of the time, which didn't look too fancy and safe either.

The only positive side was the attitude of SOME (not all of them) of the hotel staff, especially at the bar, the breakfast staff and the receptionist, who was there when I checked out. But that's about it. I handed in a written complaint about the whole stay, to be forwarded to the manager. I haven't heard anything back yet - but that's what you've got Tripadvisor for.

I know Perth is expensive and the price/performance ratio, especially when it comes to hotels, is pretty bad. But this is an absolute disgrace. Don't stay there. Especially not, when you're visiting from overseas and you're used to clean rooms and a proper continental breakfast at reasonable prices. Don't let your holiday in beautiful Perth be spoiled by this hotel.

This hotel shouldn't be awarded with a star at all and it should only charge half the price for a night's stay. I have stayed at hostels that are better than this *swear word* hotel.

Room Tip: I can't imagine that any room in this hotel is nice.
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  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Christina K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lake210, Front Office Manager at Hotel Northbridge, responded to this review, 19 June 2014
Dear Christina K

Thank you for taking the time to post your review on tripadvisor, and letting us know about your stay with us back in February.

I can only pass on our apologies for the disappointment you experienced from your stay. I will be making sure that all Department Heads receive a copy of your review, so that we can improve on the areas that you pointed out.

We are already in the process of looking into upgrading of the spa jets, which unfortunately due to the cleaning chemicals do discolor.

I thank you for your feedback and once again are really sorry that you did not enjoy your stay.

King regards

Neil Crompton
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Perth hotels

Perth, Australia
Level Contributor
50 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 9 June 2014

Location is great, managed to snare a $10 parking spot. Was attending a course for the weekend and found the hotel had budget rooms for $70. You had to share the bathroom, there was a common room where you could make a toastie, toast, hot drink. Simple, but for anyone wanting a cheap base for the weekend, cant go past it.

Far enough out from the main action so there isnt too much late night noise, and a couple of great eateries right across the street, the Dizzy Which for breakfast/lunch and Phi Yen a Vietnamese restaurant for dinner which was doing a roaring trade both dine in and take away.

So this review is four stars based not so much on the hotels facilities etc, let's face it is an OLD hotel, it is based on the bargain price of the budget rooms. Not too many rooms to be had in Northbridge for $70 a night! Only negative note management might want to heed were the number of dripping taps and shower heads!

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Arthur G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lake210, Front Office Manager at Hotel Northbridge, responded to this review, 12 June 2014
Dear Guest

Thank you for taking the time to comment on your previous stay at the hotel, it is very much appreciated.

W are very pleased that you enjoyed your stay in our Budget accommodation and do look forward to you hopefully staying with us again in the future.

We thank you for advising us on a few maintenance issues, that we will certainly get our Maintenance Manager to look at.

Thank you once again
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 May 2014

My partner booked a room for a night out for my birthday as it advertised as a cozy little boutique hotel. The room (Deluxe King) was okay, but out of date and with some questionable DIY improvements (see pictures), definitely not something you would expect in a respectable hotel especially with that price. Bed was comfortable enough. Spa baths show signs of wear and don't look overly inviting, A/C unit outlet was really dusty. On the plus side there is an iron and ironing board in the room. It's good location though, walking distance to both Mt Lawley as well as Northbridge.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PiretSade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lake210, Front Office Manager at Hotel Northbridge, responded to this review, 12 June 2014
Dear Guest

Thanking you for taking the time to comment on your recent stay at the hotel.

I am really sorry that you had issues with your room. I will be raising these problems with our Maintenance Manager to be rectified.

Unfortunately with the chemicals used to clean the spa baths, it does cause the jets to discolor. We are in the process of finding a solution to rectify this issue.

We thank you for advising the hotel of the issues you experienced, as without feedback from guests we sometimes do not realize what areas need further improving.

We do hope to see you back again at the hotel in the future.

Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UK
Level Contributor
167 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
Reviewed 30 May 2014

Booked for a four night stay on arrival in Perth before travelling further south as it offered the best value for a family room in the city.
Location proved to be perfect - near enough to the centre (10 minutes walk or 5 minutes to the nearest free bus stop) but still nice and quiet at night. Lots of restaurants and cafes close by including the excellent Dizzy Witch Cafe opposite where we has a great lunch.
Check-in was easy and indeed reception staff were always very helpful in supplying extra room items and giving advice on places we were planning to visit.
The room was great - very large with two comfortable double beds, perfect for our family of four. Big jaccusi bath in the corner, good TV with lots of channels, aircon unit, and a mini-fridge.
We didn't have breakfast there (seemed a little pricey) but we did have a very good dinner in the restaurant (Wednesday night kids eat free) and also pizzas in the bar (Thursday night all pizzas A$10) which were excellent (as a hotel guest you also get 10% off all food/drinks).
We had no problems parking at all - got a space right outside the hotel each night we needed to - free after 5.30pm.
The only minor niggles were the air conditioning which while it worked pretty well did make quite a loud rattly noise and also dripped a bit and the room windows are all frosted and don't open so no view or fresh air.
But overall a great stay - in fact when we needed somewhere to stay for the night before we flew back we booked here again, and would definitely recommend to anyone who needed a good value, comfortable stay close to Perth centre.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Phil25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lake210, Front Office Manager at Hotel Northbridge, responded to this review, 12 June 2014
Dear Guest

Thank you for taking the time to give us feedback on your previous stay at the hotel.

We are very pleased that you had a most enjoyable stay with us. I do want to advise that all of the hotel rooms have windows that can be opened on winders to allow fresh air. Unfortunately due to council regulations, we do have some rooms with frosted glass windows. This is due to the fact that we are in a residential area, for the privacy of the house owners.

We do look forward to seeing you back in the future.

Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 28 May 2014 via mobile

Room was showing it's age, we booked the best room on offer and still was pretty old and well outdated.

Unless you need to stay in northbridge there are far better.

Carpark is very small and only offering a limited spots as some cars had been in there a very long time (spider webs from floor to wheels/dust all over) makes it even harder to get a park.

Stayed May 2014, travelled as a couple
Helpful?
2 Thank Craig D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bunbury
Level Contributor
85 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 25 May 2014

It started of bed from the start, the car park is horribly small, and very dangerous to move about in. I think its a bit cheeky to charge $10.00 for it. Even though it sounds cheap compared to the street parking. Check in was ok, though there were 2 staff members behind the counter having a social chat whilst one poor girl was trying to book in the waiting customers.

The room was dirty, I have not seen a window so dirty since well, never! Breakfast was barely edible, burnt toast and sour orange juice. The staff member trying to serve us could speak barley passable English, it took reception to get involved to explain we were guests at the hotel and that breakfast was included in our package.

Overall a poor experience and wont be going back.

Room Tip: Go somewhere else!
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rob S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Northbridge

Property: Hotel Northbridge
Address: 210 Lake St | Northbridge, Perth, Western Australia 6000, Australia
Phone Number:
Region: Australia > Western Australia > Greater Perth > Perth > Perth CBD
Amenities:
Bar / Lounge Restaurant Room Service Wheelchair access
Hotel Style:
#37 Luxury Hotel in Perth
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Northbridge 4*
Number of rooms: 48
Reservation Options:
TripAdvisor is proud to partner with Travel Republic (UK), Hotels.com, Booking.com, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Hotel Northbridge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Northbridge Hotel Perth

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