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Mantra on Murray
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Reviews (1,744)
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525
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All reviewsgreat locationraine squareacross the roadmurray stcentral locationthe heart of the citystudio roomclose to shopstrain stationgood sizeroom servicepublic transportperth arenabusiness tripbed was comfortablewould stay againbuffet breakfast
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1,463 - 1,468 of 1,744 reviews
Reviewed 21 February 2014

Still scratching my head a bit about this one. The location is exceptional, a hundred yards from the Murray St Mall. Taxi across the road, buses, including the free one, a stones throw away. Pubs, eateries, CBD shopping all nearby but the facility itself left a bit to be desired. The staff are terrific. Helpful, knowledgeable, courteous but I'm not sure. Was disappointed to have made a booking via the Mantra site weeks and weeks in advance making a simple request that wasn't honoured or mentioned at check in. The room itself was comfortable enough but offers no Foxtel, the shower is in a bathtub and the air conditioning unit was at floor level and a little noisy. Just not sure, doubt I'd stay again seeing there are numerous options in the precinct.

  • Stayed: February 2014, travelled as a couple
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Thank KandK2486
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter_Halliday, General Manager at Mantra on Murray, responded to this reviewResponded 25 February 2014

Dear KandK_2486,

Thank you for your feedback. I am pleased that you found the staff terrific and the location is very popular with all our guests. I am surprised about your comment relating to Foxtel as we do have 5 foxtel channels available in the hotel.

I do hope that you will try us again in the future when you have a need to saty in the city.

Kind regards
Peter Halliday
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 February 2014

This hotel is in a wonderful location and one I would absolutely consider again. I stayed on a business trip and found the room to be large and well laid out. The service was also pretty good - in general though the place needed some work.

The staff were friendly however the air conditioning on the 1st floor corridor didn't work and it felt like you were on the laundry level. Also, from around 6am I had a smell in my room that smelt like breakfast was wafting upstairs - this would not have been nice for a vegetarian...

Overall, pretty good. It doesn't have a gym but is in a good location to go for a run along the Swan and is near shops etc.

I would definitely consider staying again, but it isn't one of those hotels that you rush back to...

Room Tip: Ask for a room not on the first floor - it was hot in the hallways as the laundry appeared to be on this level and the smell from breakfast came upstairs
  • Stayed: February 2014, travelled on business
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Thank EddyCS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2014

A great location, walking distance to shops, pubs, clubs and transport. Rooms were big, clean and extremely quiet. Staff were friendly and helpful. I didn't think too much of the food, but location forgives that as there are many other choices to be found only a few steps from the entrance.

Room Tip: Ask for rooms at the back of the hotel.
  • Stayed: February 2014, travelled on business
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Thank ariwahn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2014

Stayed just the one night for pleasure (attended a concert at the Perth Arena), great location as it's an easy walk to the Arena, train station, West End shops/pubs, Northbridge and venues on the Terrace. Leave the car at home if you are a local, closest parking is also on Murray Street but can be a bit pricey if you are leaving it in overnight. Arrived a little early, no problems with the room being ready, good size, neat & tidy and well laid out with comfy couch and kitchenette (Supermarket just over the road too!). As others have found, the room A/C is pretty noisy (wall split system mounted low) but bearable to keep cool. Not like the back of house A/C (Reception, lift lobbies and passageways), it was on the blink but the Staff we being very good about it given the trying circumstances they were working in. Thumbs up, I'll be back!

  • Stayed: February 2014, travelled as a couple
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Thank Preeds71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 February 2014

Excellent central location. Could get everywhere on foot but buses and train station all very close by. We arrived really early and they were great about letting us leave luggage until we could check in.

There was no fresh milk in the room to go with a cuppa. Air con was very noisy so you had to turn off to sleep. No free wifi which is standard in even the most basic hostels these days. So it is a good three star but definitely not four.

Room Tip: We were at the back which I think is probably best as main road out the front.
  • Stayed: February 2014, travelled as a couple
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Thank Geraldine L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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